Windows 7 wireless connection problem: unable to connect to my home network

Hello

I just got a Dell laptop that is running Windows 7.  However, when I try to connect to my home network it impossible apperantly.  When I select "Troubleshoot Proplems" I get "Troubleshooting cannot identify the problem."

I also already checked the pit of the Wireless Device Manager device.  It is activated and works perfectly.

I know that the network is enabled and works because I'm typing this message on my desktop wireless capable of Windows XP.  In addition, my roommate is able to connect to the router and 'surf' the internet on their laptops.

Therefore, I must assume that this problem is due to something in Windows 7.

Hello Geoffrey.

Have you tried to change the wireless channel that your router is running at? There may be interference that could prevent the internet connection:

Take a look at step 6 in this article that give more details about it:

http://www.Microsoft.com/athome/Setup/wirelesstips.aspx

If you need assistance to change the settings of the specific router, you will need to contact your router manufacturer or your internet service provider.

Tags: Windows

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