Windows 7 won't let me access the files (my documents, my downloads), but the programs work very well!

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• I have first items 13, recently installed on a new laptop of Dell Inspiron 17 5000 Series. The program works very well. However, when I have access to the program, I get a message that there is an update available, 13.1. I let you go ahead and do the upda

  I have first items 13, recently installed on a new laptop of Dell Inspiron 17 5000 Series. The program works very well. However, when I have access to the program, I get a message that there is an update available, 13.1. I let him go ahead and do the update before using the program. It only updated, then restarts first elements 13. As soon as the program loads, I again get the message that 13.1 update is available. How to stop the happy ground?

  RTA,

  Thank you very much for your answers. As you suggest, I went to the help/updates and found that 3 points were scored update, Manager, 13 Photoshop and first elements 13 elements. On a hunch, instead uncheck one of them, I thought I'd see what would happen to let update all 3. It took a while, but, long story short, stopped the happy Vangogh and everything seems fine. Thank you for your messages, much appreciated.    Walt Maken

• InDesign CC closes on opening a separate, previously created with this version of the program work very well.

  What can I do maybe? Tried to restart the computer and reinstall the program. I need the current file!

  Any help much appreciated. Thank you.

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• Parental control: I am the admin of the computer and the computer won't let me access the list allow and block my child's account

  I am the administrator of the computer and the computer won't let me access the list allow and block my child's account.  I'll bring my parental control password, click on my childs account, put parental controls, go to web filter and click on block some web sites, click on edit the allow and block list and the computer tells me that it is not able to make changes to parental controls settings and see the system administrator if the problem persists.

  Hi Ranw,

  ·        What is the error message when you try to change parental controls?

  ·        Have you been able to make any changes on this computer from your account earlier?

  You can follow the steps below and check if you can make changes to the parental controls on your computer.

  Step 1:

  Disable UAC (User Account Control) and check the result. Access the link below and follow the steps to disable UAC.

  http://Windows.Microsoft.com/en-us/Windows-Vista/turn-user-account-control-on-or-off

  Note: You must restart your computer when you enable or disable UAC. Change levels of notification does not require that you restart your computer.

   

  Step 2:

  I suggest to create a new administrator account and log later in the new administrator account, try to set parental controls and check if it works.

  Create a user account:http://windows.microsoft.com/en-US/windows-vista/Create-a-user-account

  Check out the link below to check if the parental control is properly set:

  http://Windows.Microsoft.com/en-us/Windows-Vista/set-up-parental-controls

  I hope this helps. Let us know the result.

  Thank you and best regards,

   

  Srinivas R

  Microsoft technical support.

  Visit our Microsoft answers feedback Forum and let us know what you think.

• I need help about illustrator. I have the portable version of CS6, install and won't let me open the program. I get the error: 1 I have windows 7

  I need help about illustrator. I have the portable version of CS6, install and won't let me open the program. I get the error: 1 I have windows 7

  Error code 1 is often associated with permission issues. Have you tried to install Illustrator in a new user account with admin rights? If you want to download CS6, here's how to get it through creative cloud: html http://helpx.adobe.com/creative-cloud/kb/download-previous-versions-creative-applications.

  Let us know how it goes.

  Concerning

  Stéphane

• Won't let me access the special offer - say my product is not registered

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  This is the message I get when I try to connect... Although when I go to my account my photoshop elements is clearly written?

  any help?

  We have all the products associated with this Adobe ID

  If you have a product that has not yet been saved, simply enter the serial number below and we will check if it qualifies.

  @smurf4t1 - I alerted the team responsible for the page special offers.

  The text "offer is available to all users registered for individual products and suites, CS3 or later." Not available for education or volume license customers' does not specify what products or are not eligible.

  The error message "We have all the products associated with this Adobe ID" is also not not clear since you subscribed to Photoshop Elements.

  Here's the email I believe that you have received:

  

  You click the join now button yellow and one open page within your browser that looks like this:

  

  If you happened to click on the learn more or the links to full promotional terms , nor stated that Photoshop Elements were not eligible.

  When your Adobe ID and password and clicking on the blue connect button you showed the error message "we have all the products associated with this Adobe ID" whose screenshot you usefully provided. You expect to see this:

  

  If you have followed a different set measures please correct me, but I'm guessing it was your steps. You can reply to this post or send me an email to [email protected].

• I need to format the hard drive and it won't let me because the program is running.

  Please help someone... I have a desktop running windows 7.  I need to format the hard drive and it won't let me because the program is running.

  Any ideas on how to get this tour using the bios screen, or y at - it an other way round. The drive has a partition, but no other programs on it.  I'm actually getting rid of the computer and need to erase the first hard drive and reload windows xp pro.

  Thanks for any help given, I'm desperate.

  Original title: help with windows 7

  Reinstall Windows XP
  http://michaelstevenstech.com/cleanxpinstall.html

  Insert your Windows XP CD, and then restart your computer.

  When you are prompted to boot from the CD, do so. To do this, press any key on the keyboard.

  To learn how to change your BIOS options to boot from the DVD drive, the following tutorial:

  http://notebooks.com/2011/05/05/How-to-load-BIOS-and-change-boot-configuration/

  Windows XP will go into its configuration process.

  Once you arrive at the welcome configuration, press enter on your keyboard to start the installation process

  Press F8 on your keyboard to accept the license agreement

  Select the partition, and then press D on your keyboard to remove it

  Select Format the partition using the NTFS file system

  Press F on your keyboard to start the formatting.

  Installation files will now be copied to your hard drive

  Your system will be rebooted, the installation of Windows XP will continue

• users cannot save .pdf, .doc files using "Save target as" in google search results. Can someone help me, I couldn't have known that the same works very well on some computers.

  I am the Director of technical support for more than 1000 computers. Recently in some computers (windows based) users cannot save .pdf, .doc files using "Save target as" in google search results. Can someone help me, I couldn't have known that the same works very well on some computers.

  Hi MASPAdministrator,

  Your Windows XP question is more complex than what is generally answered in the Microsoft Answers forums. It is better suited for the IT Pro TechNet public. Please post your question in the TechNet Windows XP forum.

  http://social.technet.Microsoft.com/forums/en-us/itproxpsp/threads

• Adobe Premiere Elements doesn't recognize my camcorder - Canon GL-2.  Can I make it work?  The device worked very well with my old computer (just died) and an older version of Premiere Pro. Any suggestions?

  Adobe Premiere Elements doesn't recognize my camcorder - Canon GL-2.  Can I make it work?  The device worked very well with my old computer (just died) and an older version of Premiere Pro. Any suggestions?

  Version 13 capture is more than one camera to tape

  http://helpx.Adobe.com/premiere-elements/KB/removed-features-formats-elements.html

• Apple TV won't let me access the Disney shows

  I already went through the code and connected to my direct tv account a few days ago. Everything worked very well! I was able to access all the Disney watch I wanted. But today after I just made a movie on the Disney app, I went to click on the following and an ERROR came up saying that I have to change my parental control because I'm not allowed to watch it. This now he tells ALL about the Disney app even shows I've already looked at. In addition, I don't have my parental control in my settings... I re set my apple tv and that nature has not worked. I got it for 3 days...  Help, please!

  Are there perhaps parental control settings on behalf of DirecTV or in the application of Disney?

  Have you checked the ATV settings to ensure that they are not activated?

• Login Creditials fail for desktop connection remotely using IP local. Connection via the hostname works very well in local intranet

  Something happened that broke my remote desktop connection.

  System-Win 7 Pro, with enabled Remote Desktop connections. (Static IP, router configured for port before any RDP to this system)

  For a few years now, I had access to this system via desktop remote with all the problems. I have connected by using the name of the computer on the local network and have also connected using the public IP address with a problem. Name of user and password for one, way worked fine.

  The other day there was a power outage or something, most of my systems was suddenly restarted or turned off, and my router had to be reset. Not sure if this is a coincidence of bad, but now the problem is that connection via the public IP address I get "your credentials did not work" when you try to connect. However, if I connect using the host name within the local chapter of the network of the same name to username/password work very well because they always have.

  That's happened. I'm going crazy trying to figure this out. My remote user cannot log on this system.  Help, please!

  Thank you for taking the time to answer, it's really appreciated. I could solve the problem. I don't know how, but if finally started working again. I have reset my network card and reset IP address static of the machine, that I tried to connect. And after some back and forth with that, all of a sudden he was still working. I was suspicious that my router was causing the trouble because the login failure was due to the fact that I've been routed to another computer, even if the rules of the if correct port forwarding. I just he blamed on the PC from Gremlins. I'll keep this info for future use. Some how all refreshed and began to work again properly.

• Virus HOUR/TrojanHorse.ZAVR won't let me access the Internet and therefore impossible to download the Microsoft Safety Scanner.

  Original title: ZAVR (! or l) virus?

  I think I have a virus. HOUR/TrojanHorse.ZAVR!  Will not access the network so it can not go to the internet for the difficulty. Everything is very well true. How can I run MS Scanner from another computer?  It's frustrating to say the least.

  The computer that has the virus (s) using XP.  My laptop is using Vista.

  http://support.Microsoft.com/kb/299357

  http: //ask-leo.com/i_run_antivirus_software_why_do_i_still_sometimes_get_infected.html

  http://ask-Leo.com/how_do_i_remove_a_virus_if_it_prevents_me_from_download_or_installing_anything.html

  The malware removal forum free options include:

  http://www.bleepingcomputer.com

  http://discussions.VirtualDR.com/forumdisplay.php?f=71

  http://www.dslreports.com/Forum/cleanup

  http://www.DaniWeb.com/hardware-and-software/Microsoft-Windows/viruses-spyware-and-other-nasties/64

  http://www.GeeksToGo.com/Forum/Forum/118-security/

  If WD does not work, see:

  http://support.Kaspersky.com/viruses/RescueDisk?level=2

  http://www.Avira.com/en/support-download-Avira-AntiVir-Rescue-System

  Kind regards...

• Windows Mail won't let me open the images on an email

  A friend sent me an email with photos (not as an attachment), but in the body of the email. Windows Mail said that he removed access to the following dangerous attachments in the email. How can I open these images and save them in my documents

  Tools | Options | Security. Uncheck the box: "block images...". ». Or, simply click on the message you see.

  Or if they are really attached: tools | Options | Security. Uncheck the box: "do not allow attachments...". »

  To save them, just right click | Download the photo.

  Bruce Hagen
  MS - MVP October 1, 2004 ~ September 30, 2010
  Imperial Beach, CA

• The top of my page does not work... the scroll bars, menu items, etc. The rest, about 2 inches from the top of the page, works very well.

  My side scroll bars do not work by clicking and dragging. They don't even show when I pass the cursor over them when they are at the top of the page. If I use the drop-down arrow at the bottom, they will come with one click at a time. Then, when they are a couple of inches high, I can choose them and they work fine. Is the same for the menu items at the TOP OF THE PAGE THE. Very frustrating. Even this page. If I scroll down too far and then try to type in this box (because it is now near the top of the page), nothing happens. I can also use the menu to make the bold or italic scrip... nothing on this bar at the top of this box... unless I scroll a couple of inches.

  This problem may be caused by the Yahoo! toolbar as scopes as well down and covers the top of the browser window, allowing links in this part of the screen not clickable.

  • https://support.Mozilla.com/kb/troubleshooting+extensions+and+themes

  Start Firefox in Firefox to solve the issues in Safe Mode to check if one of the extensions or if hardware acceleration is the cause of the problem (switch to the DEFAULT theme: Firefox (Tools) > Add-ons > appearance/themes).

  • Makes no changes on the start safe mode window.
  • https://support.Mozilla.com/kb/safe+mode

• Windows 7 won't let me change the settings to import images

  Hello
  I hope someone can help with this one!

  When I try to import images using Auto play "Import pictures and videos using windows" dialogue opens that gives me the choice of 'Mark' photos. The import settings"(in blue) shows also available to change the import settings but when I click it nothing happens? Out of curiosity I went to profiles, my partner profile has attempted to do the same thing and when I clicked on the "import setting" a new dialog box open for inviting me to make changes, I tried. So my question is:

  Why does Windows 7 let me not change my own profile import settings, and how do I reset the import settings?
  I have searched questions and knowledge base but cannot find an answer to my specific problem.
  Any help is appreciated!
  Laurie

  Hello

  I suggest to create a new user account and check. If it works in a new user account, then probably your user account have been damaged and would need a fix.

  Create a user profile.
  http://Windows.Microsoft.com/en-us/Windows7/create-a-user-account

  Now search for the question.

  Follow the link provided below to fix the damaged user profile.
  http://Windows.Microsoft.com/en-us/Windows7/fix-a-corrupted-user-profile