Windows 8 key blocked?

Similar Questions

• Windows 7 product key blocked - not genuine notice

  My T420 is 3 years old and all of a sudden yesterday I received the notice and black screen saying "this copy of Windows is not genuine". And nag screens on it about every half hour (and annoyingly at startup).

  I tried several fixes online, including the re - enter the product key. When I do this I get the error 0XC004F063. There is no place to contact Microsoft for a replacement key, it says to contact Lenovo.

  I talked to Lenovo support this morning and told me I might need to reinstall Windows, and they were mailing - me to restore disks. He checked and said with this error code that I had to call Microsoft.

  I called MS and we checked the product key... it's blocked. I gave her my product ID and which is also blocked. He said to come back to Lenovo.

  Lenovo doesn't know anything about. Or what to do about it. The woman was told she had someone call this morning with something similar, if it was Windows 8. She checked and several other people support had similar appeals this morning. She also said that I would probably have to reinstall Windows. I asked if she would have never had this before and she said no. I asked if she knew other people having these calls before and she didn't say that she didn't know. I asked that if it seemed suspicious that all of a sudden some people had this problem. It seems that Lenovo blocked a series of product keys. It was covered on if she was really out of hand and said the Commissioner knew it and they would look inside. When I asked if they would contact me if they found anything, she said that this does not work like that. They you me sending restore disks and I am for the reminder Friday to see if someone knows something.

  In the meantime, here is my log Genuine Ms. It seems correct to my untrained eye... does anyone have any ideas or know of others, especially in the last 24 hours?

  Diagnostic report (1.9.0027.0):
  -----------------------------------------
  Validation of Windows data-->

  Validation code: 50
  Code of Validation caching online: 0x0
  Windows product key: *-* - MV8MH - 98QJM-24367
  The Windows Product Key hash: wgci5Gdejx4esg7 ++ zTOe3LWF + 4 =.
  Windows product ID: 00371-OEM-8992671-00437
  Windows product ID type: 2
  Windows license Type: OEM SLP
  The Windows OS version: 6.1.7601.2.00010100.1.0.048
  ID: {86161042-D054-4079-BCEC-CB5F55619F8A} (1)
  Admin: Yes
  TestCab: 0x0
  LegitcheckControl ActiveX: Registered, 1.9.42.0
  Signed by: Microsoft
  Product name: Windows 7 Professional
  Architecture: 0 x 00000009
  Build lab: 7601.win7sp1_gdr.140303 - 2144
  TTS error:
  Validation of diagnosis:
  Resolution state: n/a

  Given Vista WgaER-->
  ThreatID (s): n/a, hr = 0 x 80070002
  Version: N/a, hr = 0 x 80070002

  Windows XP Notifications data-->
  Cached result: n/a, hr = 0 x 80070002
  File: No.
  Version: N/a, hr = 0 x 80070002
  WgaTray.exe signed by: n/a, hr = 0 x 80070002
  WgaLogon.dll signed by: n/a, hr = 0 x 80070002

  OGA Notifications data-->
  Cached result: n/a, hr = 0 x 80070002
  Version: N/a, hr = 0 x 80070002
  OGAExec.exe signed by: n/a, hr = 0 x 80070002
  OGAAddin.dll signed by: n/a, hr = 0 x 80070002

  OGA data-->
  Office status: 109 n/a
  OGA Version: N/a, 0 x 80070002
  Signed by: n/a, hr = 0 x 80070002
  Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

  Data browser-->
  Proxy settings: N/A
  User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
  Default browser: C:\Program may Explorer\iexplore.exe
  Download signed ActiveX controls: fast
  Download unsigned ActiveX controls: disabled
  Run ActiveX controls and plug-ins: allowed
  Initialize and script ActiveX controls not marked as safe: disabled
  Allow the Internet Explorer Webbrowser control scripts: disabled
  Active scripting: allowed
  Recognized ActiveX controls safe for scripting: allowed

  Analysis of file data-->

  Other data-->
  Office details: {86161042-D054-4079-BCEC-CB5F55619F8A}1.9.0027.06.1.7601.2.00010100.1.0.048x 64*-*-*-*-2436700371-OEM-8992671-004372S-1-5-21-265682227-868801212-28954433LENOVO4177CTOLENOVO83ET76WW (1.46)20130705000000.000000 + 000162C3E07018400FE04090409Time(GMT-08:00) Standard Pacific03LENOVOTP-83 109

  Content Spsys.log: 0 x 80070002

  License data-->
  The software licensing service version: 6.1.7601.17514

  Name: Windows 7 Professional edition
  Description: operating system Windows - Windows (r) 7, channel OEM_SLP
  Activation ID: 50e329f7-a5fa-46b2-85fd-f224e5da7764
  ID of the application: 55c92734-d682-4d71-983e-d6ec3f16059f
  Extended PID: 00371-00178-926-700437-02-1033-7601.0000-2112014
  Installation ID: 002094862504439480529245729492236146739814211844460910
  Processor certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338
  Machine certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339
  Use license URL: http://go.microsoft.com/fwlink/?LinkID=88341
  Product key certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340
  Partial product key: 24367
  License status: Notification
  Notification reason: 0xC004F063.
  Remaining Windows rearm count: 3
  Trust time: 30/07/14 13:27:01

  Windows Activation Technologies-->
  HrOffline: 0x00000000
  HrOnline: 0xC004C533
  Beyond: 0 x 0000000000000000
  Event timestamp: 7:30:2014 13:14
  ActiveX: Registered, Version: 7.1.7600.16395
  The admin service: recorded, Version: 7.1.7600.16395
  Output beyond bitmask:

  --> HWID data
  Current Hash HWID: LgAAAAEAAgABAAEAAAABAAAAAgABAAEAln2OQPFIopZuwZxCBALWqtwC4Cgucw ==

  Activation 1.0 data OEM-->
  N/A

  Activation 2.0 data OEM-->
  BIOS valid for OA 2.0: Yes
  Windows marker version: 0 x 20001
  OEMID and OEMTableID consistent: Yes
  BIOS information:
  ACPI Table name OEMID value OEMTableID value
  APIC LENOVO TP-83
  FACP LENOVO TP-83
  HPET LENOVO TP-83
  MCFG LENOVO TP-83
  SLIC LENOVO TP-83
  SSDT LENOVO TP-SSDT2
  SSDT LENOVO TP-SSDT2
  SSDT LENOVO TP-SSDT2
  CO-SUBMISSION LENOVO TP-83
  ASF! LENOVO-TP-83
  TCPA PTL LENOVO
  SSDT LENOVO TP-SSDT2
  SSDT LENOVO TP-SSDT2
  UEFI LENOVO TP-83
  UEFI LENOVO TP-83
  UEFI LENOVO TP-83

  This mark as RESOLVED. I had sorted it. Person (including me) realized that the Belarc gives key product is a generic Lenovo and that the absence of a tile is because it is under the battery. I just didn't know and neither Lenovo two supported people!

• Windows 8 CryptoAPI blocks Outlook when the private key is available on the highest security

  I posted on the Forum of office and I realized that the problem is not Outlook but Windows 8 CryptoAPI blocks Outlook while the same problem does not occur on Windows 7.

  Outlook on Windows 8 crashes and show no CryptoAPI for Private Key

  This occurs when the signature, encryption or decryption of an email with a digital certificate where the private key is secured by CryptoAPI of Microsoft Windows 8 on the highest setting. Requests for Outlook CryptoAPI for the key and accidents.

  This does not happen on Windows 7
  Follow this thread:
  http://social.technet.Microsoft.com/forums/en/Outlook/thread/f543b04d-D510-4444-B803-1759f6c312c8

  FIX:
  http://support.Microsoft.com/kb/2813237

  Hello

  I see Windows 8 CryptoAPI accidents Microsoft Office Outlook 2013 when the private key is available on the higher security settings.

  I suggest that you post the same question in the TechNet Forums at the link below:

  http://social.technet.Microsoft.com/forums/en-us/category/w8itpro

  Please get back to us if you have any other questions about windows.

• How can I get my back windows product key

  I downloaded the sp1 update and after installation it says I typed the product key is not valid for activation and when I checked the MS sticker I discovered it was damaged I have just 5 days left to activate it please help.

  Diagnostic report (1.9.0027.0):
  -----------------------------------------
  Validation of Windows data-->
  Validation status: genuine
  Validation code: 0
  Validation caching Code online: n/a, hr = 0xc004f012
  Windows product key: *-* - YQQTB - FWK9V-932CC
  Windows product key hash: L1zPFFvNQ04Nunm9BorPaqFl4jI =
  Windows product ID: 89580-OEM-7332132-00031
  Windows product ID type: 2
  Windows license Type: OEM SLP
  The Windows OS version: 6.0.6001.2.00010100.1.0.001
  ID: {66F3059C-480D-4A89-ACB3-7BA611491D23} (3)
  Admin: Yes
  TestCab: 0x0
  LegitcheckControl ActiveX: N/a, hr = 0 x 80070002
  Signed by: n/a, hr = 0 x 80070002
  Product name: Windows Vista (TM) Ultimate
  Architecture: 0x00000000
  Build lab: 6001.vistasp1_gdr.100218 - 0019
  TTS error:
  Validation of diagnosis:
  Resolution state: n/a

  Given Vista WgaER-->
  ThreatID (s): n/a, hr = 0 x 80070002
  Version: 6.0.6001.18152

  Windows XP Notifications data-->
  Cached result: n/a, hr = 0 x 80070002
  File: No.
  Version: N/a, hr = 0 x 80070002
  WgaTray.exe signed by: n/a, hr = 0 x 80070002
  WgaLogon.dll signed by: n/a, hr = 0 x 80070002

  OGA Notifications data-->
  Cached result: n/a, hr = 0 x 80070002
  Version: N/a, hr = 0 x 80070002
  OGAExec.exe signed by: n/a, hr = 0 x 80070002
  OGAAddin.dll signed by: n/a, hr = 0 x 80070002

  OGA data-->
  Office status: 109 n/a
  OGA Version: N/a, 0 x 80070002
  Signed by: n/a, hr = 0 x 80070002
  Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

  Data browser-->
  Proxy settings: 127.0.0.1:8080
  User Agent: Mozilla/4.0 (compatible; MSIE 7.0; Win32)
  Default browser: C:\Program Files\Mozilla Firefox\firefox.exe
  Download signed ActiveX controls: fast
  Download unsigned ActiveX controls: disabled
  Run ActiveX controls and plug-ins: allowed
  Initialize and script ActiveX controls not marked as safe: disabled
  Allow the Internet Explorer Webbrowser control scripts: disabled
  Active scripting: allowed
  Recognized ActiveX controls safe for scripting: allowed

  Analysis of file data-->

  Other data-->
  Office details: {66F3059C-480D-4A89-ACB3-7BA611491D23}1.9.0027.06.0.6001.2.00010100.1.0.001x 32*-*-*-*-932CC89580-OEM-7332132-000312S-1-5-21-1966805610-3298255396-2409525533Dell Inc.. XPS M1530                       Dell Inc.. A12 20081119000000.000000 + 000C5323507018400F804090409W. Africa Central Standard Time(GMT+01:00)03DELL M08 109

  Content Spsys.log: 0 x 80070002

  License data-->
  The software licensing service version: 6.0.6001.18000
  Name: Windows Vista, Ultimate edition
  Description: operating system Windows - Vista, channel OEM_SLP
  Activation ID: 5e802570-4657-4e84-bfbc-6a0e531b84af
  ID of the application: 55c92734-d682-4d71-983e-d6ec3f16059f
  Extended PID: 89580-00146-321-300031-02-1033-6000.0000-1442011
  Installation ID: 019912341020674372813400167893916773152936168263768823
  Processor certificate URL: http://go.microsoft.com/fwlink/?LinkID=43473
  The machine certificate URL: http://go.microsoft.com/fwlink/?LinkID=43474
  Use license URL: http://go.microsoft.com/fwlink/?LinkID=43476
  Product key certificate URL: http://go.microsoft.com/fwlink/?LinkID=43475
  Partial product key: 932CC
  License status: initial grace period
  Time remaining: 6780 minute (s) on (4 day (s))

  Windows Activation Technologies-->
  N/A

  --> HWID data
  Current Hash HWID: PgAAAAIABAABAAEAAQABAAAABgABAAEAJJSexMiQzVAeszIPRoMGDDb4Jtvy9LDkJdc87AAarFYu + Gl1Rso =

  Activation 1.0 data OEM-->
  N/A

  Activation 2.0 data OEM-->
  BIOS valid for OA 2.0: Yes
  Windows marker version: 0 x 20000
  OEMID and OEMTableID consistent: Yes
  BIOS information:
  ACPI Table name OEMID value OEMTableID value
  REFERENCE DELL M08 APIC
  FACP DELL M08
  HPET DELL M08
  STARTING DELL M08
  MCFG DELL M08
  M08 DELL SLIC
  OSFR DELL M08
  SSDT PmRef CpuPm

  It is said that I typed the product key is not valid for activation and when I checked the MS sticker that has been damaged, I discovered I have just 5 days to activate it please help.

  A key active OEM_SLP automatic when all things are right - there no need to connect to the Activation of MS servers to do.

  If the conditions are not suitable for a triggered OEM_SLP key, then it will attempt activation with the servers of MS - they are blocked from activation and therefore return an 0xC004C003 error.

  I said looking for the key - not the word :)

  http://www.google.co.uk/search?q=YQQTB-FWK9V-932CC&rls=com.microsoft:en-gb:IE-Address&ie=UTF-8&oe=UTF-8&sourceid=ie7&redir_esc=&ei=uoWUTsezIYrC8QOnzd2hBw#q=YQQTB-FWK9V-932CC&hl=en&rls=com.microsoft:en-gb:IE-Address&prmd=imvns&ei=u4WUTpPfEszD8QP6sJ3rBg&start=10&sa=N&bav=on.2,or.r_gc.r_pw.,cf.osb&fp=abf542ba161ae185&biw=1058&bih=510

• Win 7 64 - bit error 1402 Setup / Remove Programs r key blocked

  I tried to install MS Office 2010 and to install HP Officejet J4580.

  I tried to remove some programs.

  Win 7 64 - bit error 1402 Setup / Remove Programs r key blocked with unknown

  Hello

  1. do you receive the same error message when you try to install HP Officejet J4580?

  2 have you made any changes to the computer before the show?

  I suggest you follow these methods and check.

  Method 1: Run the application as administrator and check.

  Refer to this link: How to apply once with a full administrator access token?

  http://Windows.Microsoft.com/en-us/Windows7/how-do-I-run-an-application-once-with-a-full-administrator-access-token

  Method 2: try to install using this printing software tool HP Officejet J4580.

  Solve problems with programs that cannot be installed or uninstalled

  http://support.Microsoft.com/mats/Program_Install_and_Uninstall

  Regarding the installation of MS Office 2010, you can visit this link and check if it helps. You receive an error message when you install an Office program or you open an Office program or a document

  http://support.Microsoft.com/kb/838687

  I hope this helps!

• When you use firefox, a new firefox window opened and blocked to continue using firefox unless I have a fine. I can't delete the page or even let him. Any help?

  The new window is "http://block.policehunt.org/?id=d04201572567089f9b464bbb1b065531". It is said in very rough English that they recorded me have access to child pornography and in order to unlock my browser, I have to pay $300 through some point of payment. When I try to close the window, a pop-up asks you, "do you want to leave this page? IF you click Yes, it flashes and repeats the same pop-up over and over.

  The English used in the message indicates it is clearly a fraud... it seems that maybe a virus, even if I have an internet virus scanner.

  Any suggestions how to "selectively" delete this 'blocking' window without having to reset firefox entirely?

  Go ahead and force close Firefox by using the Task Manager.

  CTRL + Shift + Esc > process tab > select firefox.exe > 'End process' button

  Then open the currently active settings Firefox folder by using the search box of the start menu to open this short address:

  %APPDATA%\Mozilla\Firefox\Profiles
  

  If you see more than one folder, click on in the most recent. If there is only a single folder, click on in this.

  Search for files beginning with sessionstore. Generally, you will find sessionstore.js and sessionstore.bak. If Windows hides file extensions, you can view according to the method described in this article to support: http://support.microsoft.com/kb/865219.

  Rename sessionstore.js to something like sessionstore_bad.js file, so that Firefox does not restore this last series of windows and tabs automatically.

  Leave this window open, and then restart Firefox.

  If you want to reopen some of the pages of the last session, you can use the tips in the following threads for 'mine' the sessionstore_bad.js file to extract the URL:

  • Using the Console of Firefox browser (formerly Console error): https://support.mozilla.org/en-US/questions/969046#answer-471950
  • Use Firefox developer tool 'Notepad': http://forums.mozillazine.org/viewtopic.php?f=38 & t = 622036 & start = 60 & p = 12098147 #p12098147

  Success?

• Pavilion DV-6: Restore Microsoft Windows product key

  Hello

  Found similar problems on the forum, however there is no passage clear to solve.

  I need to recover my HP laptop, however tha label has no visible info on the windows key for re-installation of the system. Please provide how to fix it.

  MS will not give you a new key and will need you to buy a new one.  See this

  http://Windows.Microsoft.com/en-us/Windows/get-Windows-product-key#get-Windows-product-key=Windows-7

• Lost Windows license key

  I have an old Compaq 610 Notebook PCand the hard drive failed, unfortunately.  Can I replace the hard drive, but the Windows licesnse key sticker is so worn that I can read is no longer the characters.  How can I retrieve my license key?

  Sorry, but there is no way to retrieve the PID key that was printed on the COA Microsoft sticker. Further, the key that would have been recovered since the failed hard drive now is not the same as that on the sticker. You will need to use the recovery/restoration of HP/Compaq media to install the factory OS on the new hard drive. If you do not have this media, you can be able to demand for HP business support.

  If you have any other questions, feel free to ask.

  Please click the 'Thumbs Up' white LAURELS to show your appreciation

• Satellite C50-A-1DV - impossible to Win10 - windows serial key is not valid

  I'd appreciate any help at all!

  I am trying to upgrade to windows 10. I won my windows product key (authentic, same windows installed when bought new by Argos) via the CMD prompt: wmic path softwarelicensingservice is OA3xOriginalProductKey and the 10 windows update tells me that the serial number is incorrect / not valid (I type the code correctly in the update).

  I try to install fresh ISO, all other methods have failed. I believe that this is due to the verification of product key.

  What is going on?

  Please read this thread:
  https://Forum.Toshiba.EU/showthread.php?83853

  Your laptop has been preisntalled already active Toshiba image container system.
  You must perform the upgrade (not a clean install) to get 10 Win.

  Also, Toshiba does not provide the serial key to activate the systems becase the system is activated automatically conneting the laptop to the internet.

• Windows product key is not valid

  I turned on my laptop and it says that my Windows product key is not valid I got it, but it won't work

  any ideas?

  Hello

  You don't give us much information about the OS. Is - this detail Windows? Where do you have a serial number? Looks like you enter an incorrect serial number (fake)

• HP Envy 14 LR198AV: HP sold me PC with no valid Windows 7 or at least an invalid Windows product key and product ID

  I bought this PC in July 2011 and it is out of warranty.  After that of being harassed at level to Windows 10 months I decided to do it, but rather than the upgrade, I did a clean install from the laptop was malfunctioning.  I read on the Microsoft site that we could do it as long as they have Windows product key for Windows 7 Home Premium Service Pack 1 that was already installed on the machine.  I wrote that down with the Windows ID (different number).

  I've updated by downloading Windows 10 to a USB key and then the installation.  Seemed to work very well (I think that I entered my product in the process ID).  Now, a few weeks later I get a message that I need to "activate windows".  I called MIcrosoft after it could not activate using the ID that I and after 30 minutes on the phone they me said my Windows product ID and both are my "invalid" Windows product key  I would call HP and get this sorted - I have the original order number and Microsoft said that's all I need for HP to help me - but I am out of warranty and apparently help me unless I pay them $60.  Another alternative is to buy a new copy of Windows 10 and pay MIcrosoft money.

  I am shocked, because I'm simply doing what Microsoft has been harassment to me.

  BTW, the PC seems to work fine except the message to activate windows.  I guess that another option is to do nothing.

  Any suggestions will be appreciated.

  Thank you.

  Available for the free upgrade until the end of July 2016, according to the latest rules from Microsoft Windows 10. Thus, you will be able to spend to Win 10 If you want. I'm not a fan of win 10, but if you want to upgrade to it I personally recommend the ISO for Win 7 upgrade method to win 10-

  # Download the ISO from MS site, burn it to a DVD, insert the DVD into the PC and start the process from inside Windows 7

  # Follow the on-screen instructions then

• HP Pavilion DV6 laptop: how to find the windows product key

  My first question:
  
  I have a laptop HP Pavilion DV6 584037-001 which originally had windows 7 pre-installed on it, but later, I installed windows 10. I would like to know where I can find my windows product key - please help me.
  
  Second question:
  
  How can I make sure that the BIOS of my laptop will recognize a USB key, after that I installed an SSD in my laptop so that I will be able to use the USB to install an ISO Windows 7 Home Edition?
  
  Third question:
  
  The ISO Windows 7 Home Edition will include all its drivers?

  Hi MarcoPolo777, for the key, you can use a software called produkey.

• Satellite: Windows product key

  My laptop crashed during a firmware launched by Toshiba software update, I could not recover the soft recovery on the laptop and possibly (accidentally) formatted the drive using recovery software.

  I asked a USB recovery (£40 +!) and used to get the laptop works (or almost).  Now I be prompted to enter a Windows product key.

  The laptop was bought ex-affichage accompanies so no documentation and has no attached Windows sticker.  How can I get the key to enter?  HP would have a record or Microsoft?

  C50 - B - 14 D

  8.1 x 64

  6E107931P

  I had upgraded to W10, but the recovery that struck on the head.

  Any help appreciated.

  I have the HP Envy and asked HP support via chat there if they had the product key... I spoke to a very helpful guy called Paul... He sent me the product key by using the serial/model number...

  He also said I could try running the prompt (run as administrator)

  WMIC path softwarelicensingservice get OA3xOriginalProductKey

  It comes down to the same product key that Paul sent me

  Stuart

• Bad Windows product key during the installation of SP2

  Hi all, I have reinstalled windows XP.
  When I try to update SP2 to the system, mircrosoft told me that I do not use a product key.

  Then I followed the instructoin to download a tool of KeyUpdate and I put the product key in my laptop, it saids is not the correct key for windows I use.
  On-site product keys to compare, it says:

  OS version: Windows XP Professional
  Manufacturer: TOSHIBA
  Model: Satellite M60
  Product key: *-*-*-*-P6R2Y

  It shows the make and model.
  However, I use a Windows Xp Home Edition and this CD key is fine with *-*-*-*-Q6JWG.
  And the product key for my laptop is fine with *-*-*-*-GCFKM.

  Then I download the Windows product key update tool and put in both the product key on the CD and laptop.
  Two of them doesn't work. I want to know how can I update the Service Pack for my windows. Can anyone help? THX!

  What can I do for this? THX!

  Hello

  I read a few threads about similar problems with the BONE key and the key change has always helped
  Sometimes, Microsoft rates the key of the image as incorrect or not valid. Why? I don't know... it's Microsoft you know ;)

  Fact is that the key on the cover of the CD can only be used to activate the software Microsoft Works or OneNote installed on the laptop. The key is not responsible for the Windows operating system.
  The key that could be used with the Win operating system is placed at the bottom of the unit.

  Well, according to your message you used this key and now I m a bit confused
  I think you should make a call to the Toshiba authorized service provider in your country to clear this problem

• 23 - g013w: Windows product key

  Greetings,

  I had to reset my computer through an infinite loop at startup. Windows cannot repair itself, and all attempts by using the command prompt, start safe mode, etc. failed. So, I did a complete reset. Now, Windows 8.1 will not activate. When I get to the option activate Windows and select it, I simply returned to the desktop. I tried to register Windows via the command prompt, but an activation key is required. The key is not stuck on the computer, and I don't know where to find it. Of course, I'm dead in the water at this stage. I lost three days of work and am pretty frustrated at this point. All the tips, and where can I find the Windows activation key?

  Best,

  James

  Hello
   
  The key is in the BIOS of your machine, please use the following tool to get:
  
     http://www.Belarc.com/free_download.html
  
  When running this tool, it produced a report, scroll to the section of software management. Product key Windows 8 or 8.1 is there.
  
  You can also use the following tool to discover:
  
    https://www.magicaljellybean.com/KeyFinder/
  
  Kind regards