HP Envy 14 LR198AV: HP sold me PC with no valid Windows 7 or at least an invalid Windows product key and product ID

Similar Questions

• HP Envy Phoenix h9-1330: No. IDT pilot = no sound in Windows 10

  Hello

  Currently I am fuming with frustration because last night I noticed my Audio Beats Panel was missing and when I searched for it in the menu start he says that the shortcut has been lost. I searched these forums very and advice provided to completely uninstall the IDT Audio driver, reboot and let Windows Update to reinstall the driver. However, when I came back to my computer tonight, Windows Update does not update and I have no sound driver, therefore, no noise. Since I was on Windows 10, HP chose not to create a driver on their Web site for my specific computer beyond Windows 8.1. Could someone help me please, I already made the decision that I would never buy a computer ever pre-engineered, much less a HP, but to make this last a bit more someone can you please tell me how I can get my IDT Audio Driver back as well as the Beats Audio Control Panel on Windows 10 64 Bit for the HP Envy Phoenix h9-1330.

  Thank you.

  sp71717 is an audio driver IDT W10.

  FTP://FTP.HP.com/pub/SoftPaq/sp71501-72000/sp71717.html

  sp71918 is only for notebook PC with the IDT.

  If you do a search in the forum Office IDT Windows 10, you'll see a lot of messages from members with similar PC ' where sp71717 works.

  Here's one for example yesterday.  There is no audio driver IDT W10 for referenced either model.

  http://h30434.www3.HP.com/T5/desktop-audio/beats-audio-missing-after-Windows-10-update/m-p/5795402#M55499

  Probably the registry is damaged, as you have tried so many drivers.

  The only suggestion I can offer at this point is to right click on uninstall to select a problem IDT HD audio device, check the driver uninstall, restart the PC and try again sp71717.

  If that works, for now you can have his base by performing the following steps...

  Go to Device Manager and click to expand the category of audio, video and game controllers device.

  1. Select IDT High Definition Audio CODEC under this category.

  2. Select the driver tab.

  3. click on Update Driver... button.

  4-> select Browse my computer for driver software.

  5. Select-> Let pick me from a list of drivers for devices on my computer.

  6. Select Audio device high definition (not IDT high def...)  "This is important). and click Next.

  A warning message may appear, but click Yes.

  7 Windows has updated your driver software.

  8 restart the PC.

  The key is step 6.

• HP ENVY 17-N078CA laptop: seeking the machine with windows 8.1 - and the upgrade to 10.

  Hi all

  I am looking at buying a machine to re-furb.

  HP ENVY 17-N078CA laptop

  The machine has windows 8.1 and I wanted to know if there was problems with upgrade to windows 10.

  edillard

  Hello;
  
  Let me welcome you on the HP forums!
  
  I read your post about upgrading your PC to Win10 and wanted to help.

  While HP has not tested your PC with Win10 and has not certified it will work, the good news is that HP does not provide drivers for your PC Win10: http://support.hp.com/us-en/drivers/selfservice/hp-envy-17-n000-notebook-pc-touch/7777355/model/8429748#Z7_3054ICK0K8UDA0AQC11TA930O2

  If this page does not display the windows 10 when you open it, then click Edit and select Windows 10 in the menu drop-down.

  Unfortunately, the Win10 GoBack function is NOT reliable, and that can leave you with a corrupt machine that will require the factory reset and lose all that on it, to get it working again.
  
  You can avoid this by making an image backup to an external hard drive or a USB drive using Macrium reflect (MR), which provides a FREE version that can be used to image and restore partitions or drives together.
  
  What I recommend is the following:
  (1) download and install Macrium reflect (MR)
  (2) run M. and choose the option: "Create an image of the partition (s) required to backup and restore Windows" to write a full backup to an external drive or USB key
  (3) use the option to create a CD or a USB startup key
  
  NOW, you have the means to restore a full system that works for the external hard drive or USB key in a few minutes.

  Good luck
  
  I'm a volunteer and I do not work for, or represent, HP.
  ========================================================================
  If you feel that my suggestions helped you, please click on the thumbs-up symbol to say thank you!
  
  If they helped to solve your problem, please click 'Accept as Solution' to help others find similar information.

• HP Envy 17-inch Laptop having problems with upgrading to Windows 8.1

  Hello! I am a novice when it comes to computers, so bear with me. I bought a laptop (Envy, 17-jo11nr, SN: [edited by Moderator], PN: E0K87UA #ABA) and I tried the upgrade of Windows 8 to 8.1. It would not install and went back to Windows 8. It was a few months ago, and I wonder if it is safe to try the upgrade again. I checked my product on the page number: Windows 8.1 and it says that my computer has not been tested for 8.1. I want to improve, but I don't want to ruin my pc. Can someone help me? Thank you!

  Your welcome

• HP Envy M6 64 bit problems after update to 8.1 windows

  Last night I updated to windows 8.1 8 and have had problems since. I have a 64 bit HP ENVY #C2L94UA # ABL m6 after update, I tried to play Devil may Cry game that worked perfectly under 8.0 and then he comes to start charging the computer turned off. I did research online and exhaustion possibilities why including the abolition of the xbox drivers and reinstall the game but nothing doesn't always turns off the computer. I then opened AMD vision, to try to adjust the settings, I noticed I was now just as 3 options of things to settle. I could just adjust power consumption on the processor dependimng on if the computer was plugged in or not. Went a whole optiuon to adjust graphix and all the things to do it graphically disappeared. Then I redownloaded the catalyst drivers and tried to reinstal. Once the computer off again. Every time I have try and update the graphics it stops. Site Web HP says that all my drivers are up to date. Then, I rebooted the computer by pressing ESC and tried to do a system refresh. He failed. All the options of wiping my computer clean and refreshing failed. I said that it lacked a partion for one of them. Even system restore will not work. It shows my Ati video card in device manager. Please help me ty

  OK I solved my problems that I did start the computer in safe mode and then I uninstalled my cards video from Device Manager. I then restarted the computer and installed the version of catalyst that was said to work with 8.1 and switchable graphics cards. I have restsrted and have more no video issues at all.

• ENVY 14 Sleekbook - 14-k074ca: cannot find wireless networks after Windows update 10

  Hello

  I have problems connecting to networks wireless on my HP ENVY 14 Sleekbook (14K074ca) TS. Networks are available, as I am able to connect via my phone and other PCs.

  I tried the network troubleshooting and it failed. I've updated the network wifi drivers. I turned the button wireless on and outside. Nothing works.

  I noticed this change after a recent update of windows 10.

  Can anyone provide any help?

  Thank you.

  Hi@philipmanzano,

  Welcome to the HP Forum! I'm happy that you've become a member of the HP Forum. It's such a wonderful site to find answers and advice. Here is a link to guide you to what the most rewarding experience and answer questions about the display: first time here? Learn how to publish and more

  I understand that after a update Windows recent 10, you are having trouble connecting to wireless networks. Please read this post from @Great-Christine-Tree Commons fixes for wireless connectivity problems. Please let me know the results.

  Thank you! If it helps you to find a solution, please click the button "accept as Solution" down below in this message. "If you want to say 'Thank you' to my effort to help, click on the" ""Twww.Mountainview.rsb.qc.ca Up ' give me a Kudos.

• HP 4500 Envy: Envy 4500 is offline. How to get online. Windows 10.

  My urge to 4500 is offline.  In devices and printers-> HP Envy 4500... -> see what's printing-> printer, there is no other choice for putting it online is proposed in response to someone else.  I reinstalled printer, but it is always offline.

  Windows 10

  Thank you for your response.  I solved the problem somehow yesterday.  Someone has suggested that 10 a cumulative window updated.  I tried to do, but he seems to have been made recently.  The update site mentioned restart the computer for the update to take effect.  I rebooted and the problem disappeared. I really don't understand what went wrong or why it fixed itself, but I should have tried to restart the computer in the first place.

  Thank you-Lee

• HP Envy M6 1125dx running Windows 8.1 and my fingerprint reader/single pass does not work

  Hello

  I'm not able to use my finger print reader/single pass, now that I've downloaded windows 8.1

  Read a few other questions and difficulties people exercise but were not able to always operate.

  I have a HP Envy M6 1125dx

  00179 60246-20486-AA0EM

  64-bit Intel Core i5

  Running Windows 8.1

  Thank you

  Hi Ricksd,

  Welcome to the HP Forum.

  If you still have an old driver Validity Sensor in your system, you may need to upgrade to one that supports 8.1:

  sp58869 validity sensor V4.4.234.0 Win8

  If you still use an older version of the HP SimplePass software, you may need to upgrade the program.

  If you have recently upgraded to 8.1 Windows, make sure that all of your Windows updates are up-to-date.

  If everything is already at the level of the correct version, then you can get away with just reset the drivers:

  • Close all your programs and shut down your computer
  • Unplug everything (little unifying for the keyboard / mouse external can stay)
  • Perform the Hard Reset for your laptop
  • Start the computer and connect

  If the Hard Reset does not help,

  so check out this guide for advice on how to relax program in order:

  Simple Instructions for upgrade HP SimplePass

  Click on the thumbs-up Bravo !

  It's a nice way of saying 'Thank you' for help.

  While I strive to reflect best practices of HP, I do not work for HP.

  Dragon Tip: Export your SimplePass Webcards!

• HP ProBook s 4430: hp envy 5530 e - all - in - one printer prints not after windows 10

  I got Win 10 installed for a few months and have just tried to print with my HP Envy 5530 e printer. I tried a doc in Word and he showed that he was priinting, but he vanished from the queue after about 15 seconds.

  -C' is my default printer and displays "series HP Envy 5530 (network).

  -my wifi is connected

  -J' tried to unplug machine and wall & turn off wifi

  -J' tried troubleshooting, but he could not identify a problem

  -J' tried to update.

  -J' uninstalled and reinstalled with disc and I have uninstalled and reinstalled online

  -Print and scan doctor = all OK

  -Test print = print and submitted, but disappears after seconds too

  -internal print has no print

  -disabled firewall only = no print.

  What Miss me? I've never had a problem with Win 7.

  Hi rb101,

  Your suggestion to contact our assistance worked!  I had a conversation with someone, and they changed my driver to a generic driver and that's...

  Thanks a lot for all your help

• HP dv6 envy: my laptop turns on but it does not load windows

  Hi, recently my computer has stopped working. It lights up; However, he will just stay at the startup screen until the screen will Dim. I ran the hard drive DST short test and it comes back as being down. My FAILURE ID is 0LGDAJ-6MP82Q-QFPK1A-60TX03 and my PRODUCT ID is C2M16UA #ABA. Can anyone advise me on what I should do? Also can save my files to that hard drive?

  Thank you!

  Hello
  
  Data sheet: http://support.hp.com/us-en/document/c03497843
  
  Manual: http://h10032.www1.hp.com/ctg/Manual/c03591281
  
  Please replace the HARD drive failed by a new similar form factor.
  
  Order the HP USB recovery, if you have not created a game for yourself after you set up the laptop.
  Or buy it here:
  http://www.computersurgeons.com/p-23043-Windows-8-64-bit-Supp-1-Recovery-Kit-708588-001-for-HP-envy-notebook-PC-model-number-DV6-7245us.aspx
  
  You can remove the HDD, connect to another PC using SATA USB adapter. Use Windows Explorer and copy the files you need to HARD drive failed.
  
  Concerning
  
  Visruth

• HP envy Phoenix: win 7 does not start with connected external hard drive

  I have a desktop HP Envy Phoenix with i7 chip and an SSD for the OS.  If I connect via USB external drive of 3 TB WD for the backup of the system does not start while it is attached.  The pc seems to be trying to boot from the outside, can't find the OS and does not start.  It will start fine with small external drives connected.  It is the size of the disk? Is there a way to fix this?

  Hello

  The WD drives seem to pose problems of my potential.  I have used other brands such as Seagate and Hitachi without running into problems with external USB drives causing the system to boot.  Maybe it's the USB adapter that I use which does not cause starting problems.

  @tpetras

  I used the adapter HP USB 3, which uses drivers NEC or TI and has never had a problem starting via a USB external (non - WD) readers.

• HP Envy 15-k204na: update the driver fingerprint sensor fingerprint validity cannot be installed

  I have a HP Envy 15 - k204na laptop, recently updated since Windows 8.1 for Windows 10.

  Following the update Windows 10, tune tuning showed a number of updates and I've updated them except the last one on the list - validity Fingerprint Sensor Driver Update - it is impossible to install.

  I have tried to install the update, but it back with a messaged Installation failed us.

  I tried this several times, after having re-boots, and he still fails to install.

  How can it be fixed so that this update (see HP Support Assistant 4.7) installs propoerly.

  A solution to this is urgent.

  Thank you in anticipation of a resolution.

  @EckC_25

  Your computer:

  Laptop HP ENVY - 15-k204na (touch) (ENERGY STAR)

  Your validity sensor driver:

  File name: sp72143.exe

  Communicate details

  Exit the: August 5, 2015

  Version 4.5.289.0 Rev.A

  You can try:

  Remove the driver from Device Manager > restart > install new drivers

  ======================================================

  Reference:

  HP SimplePass upgrade instructions

  Read the first page: Dragon Document guidelines

  See the Section:

  • 3 reinstall the existing fingerprint driver
    • Install and Delete 3D option Driver

• HP Envy m6 1183 for example: stuttering mouse after upgrade to Windows 10

  After the upgrade of Windows 8.1 for Windows 10 my mouse is "stuttering". With stuttering I don't mean lag but changes of symbol like 3 times every second from the normal pointer to a pointer with the blue loading ring and back. If I want for example to rename a file, once I typed in some letters it also marks all the text, so I have to restart. Another example is when I want to move a window, it automatically turns its back to the original position, so I have to take baby steps to move.

  I use a HP Envy m6 1183, for example, the product number is C2C05EA #ABD

  If you have HP SimplePass installed, try the following:

  1. launch HP SimplePass

  2. click on settings (the train to the upper right)

  3. remove the check mark next to "LaunchSite.

  4. click OK, then close HP SimplePass

  If this does not resolve the problem, then there probably another background process causing flicker.  You can open (Ctrl + Alt + Delete on the Windows desktop) Task Manager and under the "treatments" tab to see if something is constantly causing CPU activity (look at the percentages in the CPU column).  If so, you can emphasize this topic and click "End task" to see if the cursor will stop blinking.  If Yes, you can then Google the name of the process to try to know what piece of software it is bound to, and then see if there are any available updates or uninstall the software, if it's something you have no use for.

• HP ENVY h8-1400z: impossible to install a new copy of Windows on HP ENVY h8-1400z

  I'm unable to install a new copy of Windows 7 on a HP Envy h8-1400z. I had to replace the hard drive and there is no disk recovery performed by the owner.

  I was finally able to set the BIOS to boot from the DVD, but now I get a message that the drivers must be installed.

  What drivers might need to install a fresh copy of the operating system?

  I downloaded Windows 10 on USB. Clean installation since the media worked.

• HP Envy X 2: win 8 notebook refreshed with erasure of data, Windows updates restart loop

  I have a laptop hp envy x 2 convertible. I just did a refresh with erasure of data for preparation of the laptop for sale. I'm trying to upgrade to 8.1 Windows so I can get the opinion of Windows 10 reserve (already booked before wiping, but I want to make sure it stuck) and I have a problem with the Windows updates.
  
  I did the first round of Windows updates and rebooted. Now whenever I go to check the additional updates, it tells me to restart. I restarted my computer 5 times Yes and I still get the same message. It does not seem to do anything with the updates on reboot. How can I fix?

  Hi, thanks for the response. This problem is actually solved to him alone this weekend. When I went the power options, there is an option "to update and restart." Once I chose this option instead of "restart now" from the screen of Windows updates, it installed updates and I have not had any more problems.