Windows 8 Mail App crashes with a particular email

I have two e-mail messages specific causing the Windows 8 messaging application crashing. There is no error message, but the app close and I'm back to the start screen. When this email was at the top of my Inbox, the Mail App would crash whenever I started it. Other e-mails do not cause this problem.  (The message contains an attachment, PDF and HTML).

I tried to run the troubleshooter of applications modern and repair/reinstall the Mail application. However, if I click on that e-mail message, it still causes the Mail App to close and return to the start screen.  Then, whenever I try to re - open Mail from the splash screen, it will be 'flash' showing that the problematic e-mail is selected, then close and return to the start screen.

The only "solution" I found is "Search" in the messages (from the Panel to the right of the start screen) for anything whatsoever.  Mail will then open WITHOUT the problematic email selected, and I can resume the use of the program.

I have considered other responses to this problem and that you have tried the solutions for the utility of troubleshooting and repair/reinstall, nothing done.

You can contact the Office of the answer, they can solve your problem. Here is the link: http://answerdesk.microsoftstore.com/AnswerTech

I'll also try and inform you of the result.

Tags: Windows

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    thread_create: 0

    thread_set_state: 0

    Calls made by this process:

    task_for_pid: 0

    thread_create: 0

    thread_set_state: 0

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    task_for_pid: 2405

    thread_create: 0

    thread_set_state: 0

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    ReadOnly part of libraries: Total = 325.4 M resident = 0 K (0%) swapped_out_or_unallocated=325.4M(100%)

    Regions in writing: Total = 376.5 M written = 0 K (0%) resident = 0 K (0%) swapped_out = 0 K (0%) unallocated=376.5M(100%)

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    The NUMBER of DIMENSIONS of TYPE REGION (not melted)

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    2048K 2 follow-up activity

    CG backup stores 5080K 4

    CG image 260 K 5

    CG shared images 240K 6

    CoreAnimation 168K 15

    CoreUI 1928 K 14 image data

    CoreUI image file 224K 5

    Ship 8192 K 2 continuations

    The Foundation 25.8 M 297

    Image IO 4096 K 2

    Kernel Alloc once 8 K 3

    MALLOC 282,9 258 M

    MALLOC 32K 7 cover page

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    Memory 12 251 K 2 tag

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    Corpse process Info 2048 K 2

    SQLite page cache 15.2 M 106

    BATTERY GUARD 56.0 M 13

    The stack of 13.1 M 15

    VM_ALLOCATE 68K 10

    __DATA 36.3 M 349

    __IMAGE 528K 2

    __LINKEDIT 91.5 M 19

    __TEXT 233.9 356 M

    __UNICODE 552K 2

    mapped file 53.0 M 17

    16.3 shared memory M 10

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