Windows 8 retail installation - stuck to get 100% ready devices

Similar Questions

• When installing a windows 8, it gets stuck at 82% in «get files ready for the plant» and btw, this is a clean install. Help me

  I did a clean install of Windows 8 in my Emachines D730z. But he's stuck at 82% in "Getting files ready for installation. Help

  My installation 8.1 is also stuck at 82%. I let the installation continues and about an hour later, he was able to exceed 82% and complete the installation.

• What is the difference between OEM and retail installation disc in Windows 7?

  What is the difference between the retail installation disc and the OEM installation disc? How will I know if the manufacturer has installed windows with OEM or retail disk in my PC?

  My Q2 is: can I put my windows 7 current professional to windows 7 ultimate ultimate disc to install windows 7?

  you have a pirate windows. You can not upgrade. as stated in your other thread, you need to install windows genuine.

• I can't install Adobe Flash Player.  I have windows 7 64 bit and firefox browser.  During installation, that I get a message "lost connection", followed by "trying to reconnect", then cannot connect

  I can't install Adobe Flash Player. I have windows 7 64 bit and firefox browser. During installation, that I get a message "lost connection", followed by "trying to reconnect", then cannot connect

  Please use the Offline Installer

  Internet Explorer:

  http://fpdownload.Macromedia.com/pub/flashplayer/latest/Help/Install_flash_player_ax.exe

  Firefox and other NPAPI browsers:

  http://fpdownload.Macromedia.com/pub/flashplayer/latest/Help/install_flash_player.exe

• Try installing Acrobat 8 Standard on PC with Windows 7, 64 bit. During the installation I was asked to provide "files Adobe PDF.dll for Windows Vista. How can I get the required file?

  I'm trying to install Acrobat 8 Standard on a PC with Windows 7, 64 bit. During installation, you asked me to provide 'File PDF.dll Adobe for Windows Vista'. How can I get the required file?

  Hi Alan Horan.

  This link appears corresponding to your query, please visit this link ( error "the file AdobePDF.dll is needed" |) CS3 | 64 - bit Windows ) and let me know if you face any problem.

  Kind regards
  Rahul Tyagi

• Stuck at windows starts after installation of SP3.

  Safe mode does not work, the restore point does not work. I tried to fix it but wonder the system ID of the administrator and I for life can't remember what it is to see how I do not use it to connect to my computer at home. How can I fix if none of the working tools?

  I was happy with XP until the load of SP3.

  Help me please get past the 'Starting Windows' screen so that I can get rid of SP3 myselft and get back to work on my computer... ARRRGGH!

  -Rodney

  Well done!

  It is really not a good 'best practices' to give too much advice on how to do to clear the administrator password because someone may have acquired a stolen laptop or it could be some children posing as an adult trying to penetrate into the computer of Dad and MOM.

  I could really care in this regard and it is so easy to understand with even the slightest research on Google, but I can understand the concept of reveal things not explicitly.  I would venture to say that no Microsoft Support engineer has an idea how to do anyway since there is no Microsoft KB article about it - except to reinstall it, which is also ridiculous.

  Remove the HARD drive and its implementation are a cage is also an idea of the lack of actual experience in fixing these problems - very few people are going to have a cage or a machine 'extra' around the pose, but Matthew_Ha Forum Moderator, I think, done the best he can to try to help and seems like a swell guy (but could use more practical real world).

  Of course, the idea that you must have a Windows CD is also incorrect and many people have never seen one in their life (little or no XP troubleshooting experience of the real world again).

  I suggest a few things for you to follow, because it is quite rare that a MS update will cause no start scenario - there is always something else, like an outdated AV program and your is not specified as the MS Answers forums is horribly negligent in not demand any information from system when a new question is asked.

  No matter what you use for malware protection, follow these steps:

  Download, install, update and do a full scan with these free malware detection programs at:
  Malwarebytes (MMFA): http://malwarebytes.org/
  SUPERAntiSpyware: (SAS): http://www.superantispyware.com/
  They can be uninstalled later if you wish.

  In addition to new recovery bootable CD Console, is also very practical:

  http://www.hirensbootcd.org/download/

• Satellite C850-A958 - BT Stack installation stucks & utilities BT are not available

  Model: * Toshiba Satellite C850-A958 *.
  Purchase date: January 13, 2013
  Warranty status: still under warranty until January 13, 2014

  * Issue 1: * "Bluetooth Stack" utility is blocking and not to complete the installation procedure.

  * Problem 2: * there is no utility 'Bluetooth' work due to the installation of stuck.
  Operating system: Windows 7 64-bit

  Address the situation/address Description
  My laptop SSD (Solid State Disk) had a manufacturing defect represents in the form of bad sectors & because of the guarantee, he was in a process of change for the defective part by the center of service allowed in my country.

  When she came back to me, I started to install the operating system and drivers (my computer portable edition does not include operating system drivers).

  I faced a serious problem and it was not existing before, when installing "Toshiba Bluetooth Stack for Windows" the installation process is not completed successfully and it's freezes to an important point.

  This process blocked the program of "Bluetooth Stack" menu is already created and if I try to run any utility of it I get an error message saying: + "the program can't start because TosBtAPI.dll is missing on your computer. Try reinstalling the program to fix this problem. » +

  Installation stucked treat freezes - for more than two hours in fact - and the only solution cancels the right low "Setup Bluetooth Drive_r" installation process by pressing "Cancel".

  After windows restarts, I found the menu of the program seems like a properly installed (complete the menu & highlight of the elements on the inside), but if I run one of the utilities include a message required to reinstall the Bluetooth driver and when to start it stops at the same point of freezing again as endless and repeated behavior.

  I tried to install a new copy of Windows several times - also re - download the source file for the Web from Toshiba site several times with the same result every time.

  Currently, I can't use any uility driver bluetooth more!

  I want to know:

  What is the solution to this situation?
  Is it possible that the bluetooth hardware is damaged during the process of evolution of the SDA in the service center?

  Thank you

  Hello

  I think I know what you did wrong the laptop supports the Realtek Wlan / BT combo card.

  This means that a single module shares the feature WLan and BT.
  To ensure that the two would work correctly, a [Bluetooth Filter Driver Package | http://www.toshiba.eu/innovation/download_driver_details.jsp?service=EU&selCategory = 2 & selFamily = 2 & selSeries = 312 & selProduct = 7499 selSh 3439 = ortMod & language = 13 & selOS = 30 & selType = all & yearu pload = & monthupload = & dayupload = & useDate = null & mode = a llMachines & search = & action = search & macId = & country = al l & selectedLanguage = 13 & type = all & page = 1 & ID = 81895 & OSI D = 30 & driverLanguage = 42] must be installed.
  After that, you could install the battery Toshiba BT.

  Next to the installation of this software, you must also install VAP (value added package) which is an essential part in the Windows 7 environment.

  Once again:
  First install: VAP
  Then Realtek Wlan driver, after this suite Bluetooth Filter Driver Package by Toshiba BT stack

• Update the window hangs on reboot (stuck at 15%).

  So, I recently participated a construction of a new Windows 7 machine. The installation went well, everything works fine. That is until it came time to install the latest updates. When I try to install the updates, he does his thing and prompts to restart the computer. When I restart, it begins to apply updates and gets stuck at 15%. I let it sit for hours and just 15%. The only way I can get out is to kill the power and restart the computer. When it restarts, the same problem exists.

  Here's the update in question:

  http://img.Photobucket.com/albums/V251/wildernessman33/update.PNG

  Please let me know if you can help. Thank you.

  Hello
   
  
  1 did you encounter any error messages during the installation of the updates?
  
  You tried to install several updates in a single attempt that might have caused the conflict.
  Our first goal is to start the computer successfully. We can try a few methods.
  First check to see if there are external devices attached to the computer, if so remove and check.
   
  Method 1.
  Let us run repair system at this stage, it might solve the problem.
  See the following articles for additional help and steps on startup repair.
  Startup Repair
  http://Windows.Microsoft.com/en-us/Windows7/products/features/Startup-Repair
  What are the system recovery options in Windows 7?
  http://Windows.Microsoft.com/en-us/Windows7/what-are-the-system-recovery-options-in-Windows-7
   
  Method 2.
  I recommend you to restore system using a Windows 7 DVD.
  Here's how:
  To open the Options menu system recovery using a system repair disc or a Windows 7 installation disc
  If your system is damaged and cannot access the menu system on your computer Recovery Options, you can access it using the Windows 7 installation disc or a system repair disc previously.
  To use this method, you need to restart (boot) your computer using the disk.
  a. Insert the disc.
  b. restart your computer using the power button on the computer.
  c. If prompted, press any key to start Windows from the installation disc.
  o If your computer is not configured to start from a CD or a DVD, see the documentation provided with your computer.
  d. choose your language settings, and then click Next.
  e. If you are using the Windows installation disc, click on repair your computer.
  f. Select the Windows installation you want to repair, and then click Next.
  g. in the System Recovery Options menu, click a tool to open it and then choose the system restore and check.
   
  If we are able to boot to the desktop now I asked to install the updates one by one and check which application is at the origin of the conflict.
  Method 3.
  If the bows persists please verify if you are able to boot safe mode.
  Start your computer in safe mode
  http://Windows.Microsoft.com/en-us/Windows7/start-your-computer-in-safe-mode

   

  Troubleshooting in safe mode
  http://Windows.Microsoft.com/en-us/Windows-Vista/troubleshooting-problems-while-in-safe-mode

  If the problem exists not in Mode safe run mode startup minimum troubleshooting to find the root cause of the problem.
  
  How to troubleshoot a problem by performing a clean boot in Windows Vista or in Windows 7
  http://support.Microsoft.com/kb/929135
  Note: When the diagnosis is complete, don't forget to reset your computer to normal startup. Follow step 7 in the above article.
   
   
  I hope this helps.

  Thank you, and in what concerns:
  Shekhar S - Microsoft technical support.

  Visit our Microsoft answers feedback Forum and let us know what you think.
  If this post can help solve your problem, please click the 'Mark as answer' or 'Useful' at the top of this message. Marking a post as answer, or relatively useful, you help others find the answer more quickly.

• I have lost my Windows XP Professionsla installation disc that came with computer and I see the message asking me to insert disk 3 to reinstall the files. What should I do?

  I lost the Windows Professional disc that came with the computer. I get a pop up requires me to insert the disc 3 of which I don't have the installation disc. Even if I try to do a system restore I need the disk. I can't lose information that is on the computer and do not have an external drive. What should I do?

  There is no disc 3 of Windows XP Professional.  Windows XP (other Media Center if I remember well) was a CD.

  Please copy the message down verbatim - including the title bar - and who post here.

  You can move this pop-up window on the side and also do all the following - in the order given anything of it periodically, you're already doing...

  Search for malware:

  Download, install, execute, update and perform analyses complete system with the two following applications:

  • MalwareBytes (FREE)
  • SuperAntiSpyware (FREE)

  Remove anything they find.  Reboot when necessary.  (You can uninstall one or both when finished.)

  Search online with eSet Online Scanner.

  The less you have to run all the time, most things you want to run will perform:

  Use Autoruns to understand this all starts when your computer's / when you log in.  Look for whatever it is you do not know using Google (or ask here.)  You can hopefully figure out if there are things from when your computer does (or connect) you don't not need and then configure them (through their own built-in mechanisms is the preferred method) so they do not - start using your resources without reason.

  You can download and use Process Explorer to see exactly what is taking your time processor/CPU and memory.  This can help you to identify applications that you might want to consider alternatives for and get rid of all together.

  Do a house cleaning and the dust of this hard drive:

  You can free up disk space (will also help get rid of the things that you do not use) through the following steps:

  Windows XP should take between 4.5 and 9 GB * with * an Office suite, editing Photo software, alternative Internet browser (s), various Internet plugins and a host of other things installed.

  If you are comfortable with the stability of your system, you can delete the uninstall of patches which has installed Windows XP...
  http://www3.TELUS.NET/dandemar/spack.htm
  (Especially of interest here - #4)
  (Variant: http://www.dougknox.com/xp/utils/xp_hotfix_backup.htm )

  You can run disk - integrated into Windows XP - cleanup to erase everything except your last restore point and yet more 'free '... files cleaning

  How to use disk cleanup
  http://support.Microsoft.com/kb/310312

  You can disable hibernation if it is enabled and you do not...

  When you Hibernate your computer, Windows saves the contents of the system memory in the hiberfil.sys file. As a result, the size of the hiberfil.sys file will always be equal to the amount of physical memory in your system. If you don't use the Hibernate feature and want to reclaim the space used by Windows for the hiberfil.sys file, perform the following steps:

  -Start the Control Panel Power Options applet (go to start, settings, Control Panel, and then click Power Options).
  -Select the Hibernate tab, uncheck "Activate the hibernation", and then click OK. Although you might think otherwise, selecting never under "Hibernate" option on the power management tab does not delete the hiberfil.sys file.
  -Windows remove the "Hibernate" option on the power management tab and delete the hiberfil.sys file.

  You can control the amount of space your system restore can use...

  1. Click Start, right click my computer and then click Properties.
  2. click on the System Restore tab.
  3. highlight one of your readers (or C: If you only) and click on the button "settings".
  4 change the percentage of disk space you want to allow... I suggest moving the slider until you have about 1 GB (1024 MB or close to that...)
  5. click on OK. Then click OK again.

  You can control the amount of space used may or may not temporary Internet files...

  Empty the temporary Internet files and reduce the size, that it stores a size between 64 MB and 128 MB...

  -Open a copy of Microsoft Internet Explorer.
  -Select TOOLS - Internet Options.
  -On the general tab in the section 'Temporary Internet files', follow these steps:
  -Click on 'Delete the Cookies' (click OK)
  -Click on "Settings" and change the "amount of disk space to use: ' something between 64 MB and 128 MB. (There may be many more now.)
  -Click OK.
  -Click on 'Delete files', then select "Delete all offline content" (the box), and then click OK. (If you had a LOT, it can take 2 to 10 minutes or more).
  -Once it's done, click OK, close Internet Explorer, open Internet Explorer.

  You can use an application that scans your system for the log files and temporary files and use it to get rid of those who:

  CCleaner (free!)
  http://www.CCleaner.com/
  (just disk cleanup - do not play with the part of the registry for the moment)

  Other ways to free up space...

  SequoiaView
  http://www.win.Tue.nl/SequoiaView/

  JDiskReport
  http://www.jgoodies.com/freeware/JDiskReport/index.html

  Those who can help you discover visually where all space is used.  Then, you can determine what to do.

  After that - you want to check any physical errors and fix everything for efficient access"

  CHKDSK
  How to scan your disks for errors* will take time and a reboot.

  Defragment
  How to defragment your hard drives* will take time

  Cleaning the components of update on your Windows XP computer

  While probably not 100% necessary-, it is probably a good idea at this time to ensure that you continue to get the updates you need.  This will help you ensure that your system update is ready to do it for you.

  Download and run the MSRT tool manually:
  http://www.Microsoft.com/security/malwareremove/default.mspx
  (Ignore the details and download the tool to download and save to your desktop, run it.)

  Reset.

  Download/install the latest program Windows installation (for your operating system):
  (Windows XP 32-bit: WindowsXP-KB942288-v3 - x 86 .exe )
  (Download and save it to your desktop, run it.)

  Reset.

  and...

  Download the latest version of Windows Update (x 86) agent here:
  http://go.Microsoft.com/fwlink/?LinkId=91237
  ... and save it to the root of your C:\ drive. After you register on the root of the C:\ drive, follow these steps:

  Close all Internet Explorer Windows and other applications.

  AutoScan--> RUN and type:
  %SystemDrive%\windowsupdateagent30-x86.exe /WUFORCE
  --> Click OK.

  (If asked, select 'Run'). --> Click on NEXT--> select 'I agree' and click NEXT--> where he completed the installation, click "Finish"...

  Reset.

  Now reset your Windows with this FixIt components update (you * NOT * use the aggressive version):
  How to reset the Windows Update components?

  Reset.

  Now that your system is generally free of malicious software (assuming you have an AntiVirus application), you've cleaned the "additional applications" that could be running and picking up your precious memory and the processor, you have authorized out of valuable and makes disk space as there are no problems with the drive itself and your Windows Update components are updates and should work fine - it is only only one other thing you pouvez wish to make:

  Get and install the hardware device last drivers for your system hardware/system manufacturers support and/or download web site.

  If you want, come back and let us know a bit more information on your system - particularly the brand / model of the system, you have - and maybe someone here can guide you to the place s x of law to this end.  This isn't 100% necessary - but I'd be willing to bet that you would gain some performance and features in making this part.

• OEM key with a retail installation disc?

  I have a laptop IBM hard drive failed, so I bought a new on Newegg and went to reinstall Windows XP Pro (which I think origionally a SP1) using the button on the bottom of the laptop. This particular laptop is several years old and I don't think I ever had the reinstallation disks as I get with my Dell. So I used a retail installation CD of Windows XP Pro, SP2 (the real key is used on a different computer). in any case, the key to the back of my laptop does not work, so I used temporarily the key of the retail sales on the retail packaging so that I can complete the installation.

  So I wondered why wouldn't my key at the bottom of the laptop. Is it because I used a retail installation disc, or perhaps because the original key was for XP Pro SP1, not XP Pro SP2? What should I do?

  Yes, the problem is because you used a retail XP installation disc and product key on the sticker of the laptop is an OEM version. You probably could have called Lenovo and got a disc of recovery for very little money. Otherwise, you should have to install using a generic disc OEM (unbranded) which corresponded to the version that you had installed (Home, Pro, MCE) and the product key for the thumbnail of the laptop.
  MS - MVP - Elephant Boy computers - don't panic!

• Processor gets 100 if I open any program, constant at 80-90% use always.

  Ulitmate VISTA 32, dual core 2.6.
  4 GB of ram, 100 GB

  Processor gets 100 if I open any program, constant at 80-90% use always.

  2twice formatting, re-installed, reinstalled all the drivers and windows update.

  no sharing, no network or usb drive connected.

  Ty.
  dpak4u@Hotmail

  Hello

  What antivirus/antispyware/security products do you have on the machine? Be one you have NEVER
  on this machine, including those you have uninstalled (they leave leftovers behind which can cause
  strange problems).

  ----------------------------------------------------

  Follow these steps:

  Start - type this in the search box-> find COMMAND at the top and RIGHT CLICK – RUN AS ADMIN

  Enter this at the command prompt - sfc/scannow

  How to analyze the log file entries that the Microsoft Windows Resource Checker (SFC.exe) program
  generates in Windows Vista cbs.log
  http://support.Microsoft.com/kb/928228

  Also run CheckDisk, so we cannot exclude as much as possible of the corruption.
  How to run the check disk at startup in Vista
  http://www.Vistax64.com/tutorials/67612-check-disk-Chkdsk.html

  ==========================================

  Update BIOS, drivers and control software (if any).

  Vista and Windows 7 updated drivers love then here's how update the most important.

  This is my generic how updates of appropriate driver:

  This utility, it is easy see which versions are loaded:

  -Free - DriverView utility displays the list of all device drivers currently loaded on your system.
  For each driver in the list, additional useful information is displayed: load address of the driver,
  Description, version, product name, company that created the driver and more.
  http://www.NirSoft.NET/utils/DriverView.html

  For drivers, visit manufacturer of emergency system and of the manufacturer of the device that are the most common.
  Control Panel - device - Graphics Manager - note the brand and complete model
  your video card - double - tab of the driver - write version information. Now, click on update
  Driver (this can do nothing as MS is far behind the certification of drivers) - then right-click.
  Uninstall - REBOOT it will refresh the driver stack.

  Repeat this for network - card (NIC), Wifi network, sound, mouse, and keyboard if 3rd party
  with their own software and drivers and all other main drivers that you have.

  Now in the system manufacturer (Dell, HP, Toshiba as examples) site (in a restaurant), peripheral
  Site of the manufacturer (Realtek, Intel, Nvidia, ATI, for example) and get their latest versions. (Look for
  BIOS, Chipset and software updates on the site of the manufacturer of the system here.)

  Download - SAVE - go to where you put them - right click - RUN AD ADMIN - REBOOT after
  each installation.

  Always check in the Device Manager - drivers tab to be sure the version you actually install
  presents itself. This is because some restore drivers before the most recent is installed (sound card drivers
  in particular that) so to install a driver - reboot - check that it is installed and repeat as
  necessary.

  Repeat to the manufacturers - BTW in the DO NOT RUN THEIR SCANNER device - check
  manually by model.

  Look at the sites of the manufacturer for drivers - and the manufacturer of the device manually.
  http://pcsupport.about.com/od/driverssupport/HT/driverdlmfgr.htm

  How to install a device driver in Vista Device Manager
  http://www.Vistax64.com/tutorials/193584-Device-Manager-install-driver.html

  If you update the drivers manually, then it's a good idea to disable the facilities of driver under Windows
  Updates, that leaves about Windows updates but it will not install the drivers that will be generally
  older and cause problems. If updates offers a new driver and then HIDE it (right click on it), then
  get new manually if you wish.

  How to disable automatic driver Installation in Windows Vista - drivers
  http://www.AddictiveTips.com/Windows-Tips/how-to-disable-automatic-driver-installation-in-Windows-Vista/
  http://TechNet.Microsoft.com/en-us/library/cc730606 (WS.10) .aspx

  Hope these helps.

  Rob - bicycle - Mark Twain said it is good.

• Windows 8 Upgrade installer does not.

  The upgrade of Windows 8 installation program that I downloaded last night is unable to create a Windows bootable USB installation. Whenever I have tried, it is just 0% and then gives an error screen that says: it cannot create the USB key. I even tried several (8 GB and a 32 GB) USB drives and none worked.

  Someone at - it ideas?

  (This download: http://windows.microsoft.com/en-us/windows-8/upgrade-product-key-only)

  The upgrade of Windows 8 installation program that I downloaded last night is unable to create a Windows bootable USB installation. Whenever I have tried, it is just 0% and then gives an error screen that says: it cannot create the USB key. I even tried several (8 GB and a 32 GB) USB drives and none worked.

  Someone at - it ideas?

  (This download: http://windows.microsoft.com/en-us/windows-8/upgrade-product-key-only)

  This downloader legacy has been mounted with problems and all installation guy made him was below standards. As Windows 8.0 is completely obsolete. Use the new installer and get 8.1 Windows media that works directly (both with Windows 8.0 and 8.1 product keys). See here for more details:

  http://dellwindowsreinstallationguide.com/download-Microsoft-Windows-and-Office/Download-Microsoft-Windows/download-Windows-8-1-retail-and-OEM-ISO/

  I recommend you back up the file image .iso and then later to make a USB bootable from it.

• problem with downloads - I clicked on "do this automatically" and I get 100 new screens!

  I have a new Mac - asked where I wanted my download to open. I clicked on "Do this automatically", and now I get 100 +.
  screens of bland and can only get it off when I close the entire computer down and now cannot download anything because of extreme fear.

  You get this problem if you select the Firefox program to manage a file if you get an 'Open with' dialog box.

  • https://support.Mozilla.org/KB/Firefox+keeps+opening+many+tabs+or+Windows

• I am trying to install Windows Server 2008. When I get to the part where I should choose where the operating system is to be installed, it is blank.

  I am trying to install Windows Server 2008. When I get to the part where I should choose where the operating system is to be installed, it is blank. He told me 'No device found drivers. We see the SATA HDD in BIOS, and if I browse for the drivers, the driver is displayed. I used the command line packaged with the installer to format the drive, just to be sure. It is formatted in NTFS.

  original title: can not select the HARD drive to install on

  Thank you for visiting the Microsoft Answers site. The question you have posted is related to Windows Server 2008 and would be better suited to the Windows Server TechCenter community. Please visit the link below to find a community that will support what ask you:

  http://social.technet.Microsoft.com/forums/en-us/winservergen/threads

• Windows xp sp 1, when I get to the step "I agree" after reading the license, nothing haapens aggremnet?

  Windows xp sp 1, when I get to the step "I agree" after reading the license, nothing haapens aggremnet?

  Personal data backup (which none should be considered 100% reliable at this point) then format the HARD disk and do a clean install of Windows.  Please note that give repair install (upgrade AKA on-site) will NOT fix it!

  HOW to do a clean install of Windows XP: see method 1 and http://michaelstevenstech.com/cleanxpinstall.html#steps in http://support.microsoft.com/kb/978307

  Once installed the clean, you will have the equivalent of a "new computer" in order to take care of everything on the next page before connecting the machine to the internet or one local network (i.e. other computers) otherwise and before using a flash drive or the SD card that is not brand new, or has not been freshly formatted:

  4 steps to help protect your new computer before going online
       http://www.Microsoft.com/security/pypc.aspx

  Other useful references include:

  HOW TO get a computer that is running Windows XP Gold (no Service Pack) fully patched after a clean install
  http://groups.Google.com/group/Microsoft.public.windowsupdate/MSG/3f5afa8ed33e121c

  Tip: After getting the computer fully patched, download/install KB971029 manually: http://support.microsoft.com/kb/971029

  NB: No matter what Norton or McAfee free trial which is preinstalled on the computer when you bought will be reinstalled (but invalid) when Windows is reinstalled. You MUST uninstall the trial for free and download/run the removal tool before installing updates, Windows Service Packs, or updates IE and before installing your new anti-virus application (which will require WinXP SP3 must be installed).

  Norton Removal Tool
       FTP://ftp.Symantec.com/public/english_us_canada/removal_tools/Norton_Removal_Tool.exe

  McAfee Consumer product removal tool
       http://download.McAfee.com/Products/Licensed/cust_support_patches/MCPR.exe

  ~ Robear Dyer (PA Bear) ~ MS MVP (that is to say, mail, security, Windows & Update Services) since 2002 ~ WARNING: MS MVPs represent or work for Microsoft