Windows 8 to jump between Metro UI and the office at startup.

This morning, I turn on my laptop HP ENVY-M6. Booted up fine, except he was stuck on the home screen when I connect. So I held the power button to stop it. I tried to start it again. He started, but when I proceed to log in the background color is different than the one I took. After leaving the Welcome screen, he jumped between the metro UI screen and a black screen with a bar gray at the bottom. The screen of the metro UI has also much lower tiles that I remember.

Please help because I have to use the laptop of the future.
Hello
 
Follow the troubleshooting methods listed here.
 
Method 1
 

Step 1: Put the computer in safe mode with networking

With the parameters of Windows startup screen (formerly advanced startup options), you can start Windows in different advanced troubleshooting modes, so you can find and fix problems on your PC. In previous versions of Windows, you might get to the screen by pressing F8 before Windows starts. 8PCs Windows start quickly so there is not enough time to press F8.

Follow the steps in the link below.

http://Windows.Microsoft.com/en-in/Windows-8/Windows-startup-settings-including-safe-mode

If the computer works properly, please perform the following step.

Step 2: Put the computer to boot and search for the issue.

Place the computer in a clean boot state, then check if it helps. You can start Windows by using a minimal set of drivers and startup programs. This type of boot is known as a "clean boot". A clean boot helps eliminate software conflicts.

http://support.Microsoft.com/kb/929135

Note: please go through the section: How to reset the computer to start as usual after a clean boot troubleshooting section of Kb to start the computer to a normal startup after you fix the problem

Method 2:

Step 1: Follow the steps in the method 1 step 1 to start the computer in safe mode with network and then follow the steps given below.

I also suggest that you scan your computer with the Microsoft Security Scanner, which would help us to get rid of viruses, spyware and other malicious software.

The Microsoft Security Scanner is a downloadable security tool for free which allows analysis at the application and helps remove viruses, spyware and other malware. It works with your current antivirus software.

http://www.Microsoft.com/security/scanner/en-us/default.aspx

Note: the Microsoft Safety Scanner expires 10 days after being downloaded. To restart a scan with the latest definitions of anti-malware, download and run the Microsoft Safety Scanner again.

Important: during the analysis of the disk hard if bad sectors are found, the parser attempts to repair this area, all available on which data may be lost.

Step 2: analyze and run Windows Defender in offline mode.

Windows Defender offline can help eliminate these hard to find malicious and potentially unwanted programs using definitions that recognize the threats. Definitions are files that provide an encyclopedia of potential software threats. Follow the steps in the link here. Download the appropriate file depending on the version of bits in your computer.


What is Windows Defender in offline mode?

Important: during the analysis of the disk hard if bad sectors are found, the parser attempts to repair this area, all available on which data may be lost.
 
 
Method 3: Create a new user account and then check the issue.
 
Follow jhere steps to create another user account. After you have created the new cheque from account for the issue and follow the steps here to transfer the settings from the old account.
 

The steps given here are valid only if your computer is not on the field or the working group.

(a) press Windows W + X Key. Click on Control Panel.

b) under the View tab unchecked Hide protected operating system files and Hide extensions of known file types.

c) go to the location

C:\Users\(Your-old-Profile-Name)-.

C: may be different according to the drive where you installed Windows 8.

(d) copy all files except three files:

NtUser.dat
        NtUser.ini
        NtUser.log

If you can't find the last file, then there will be two log file with . Log1 and . Log2 extensions.

e) go C:\Users\(New-User-Profile-name)-

(f) paste all files copied here.

(g) now delete the old profile. You have transferred all the information and the profile settings corrupted to the newly created user profile successfully.

 
 
Write to us if you're still having problems. We will help you.

Tags: Windows

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