Windows 8 Touchpad not working not

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• Scroll HP Pavilion laptop Windows 8 Touchpad not working not

  Hello

  I followed the advice on changing the settings on the mouse pad in Control Panel, it shows in my settings I enabled (checked), 2-finger scrolling vertical and horizontal and vertical and horizontal scrolling finger and have clicked on apply, however the touchpad still doesn't let me scroll through pages. All that I can use the touchpad to is to click and moe the pointer around the page. He was working until recently and I only bought the laptop in January. It's very frustrating because I bought the laptop for use of study as a student United open I have to read a lot of reviews thesudden lack of scrolling not is extremely awkward.

  I tried changing settings (once I found the control panel), already if would appreciate some advice on how to make it work again.

  Nikki

  Hey Nikki,

  Welcome to the Forums of HP Support!

  I can understand the frustration that you are going through. I'll do my best to help you we hope to resolve the problem.

  The troubleshooting steps I want to start by are in the document using and troubleshooting the TouchPad and ClickPad (Windows 8). You will want to click on the option for the resolution of problems when the TouchPad is not workingand follow the steps.

  Now if these troubleshooting steps do not resolve the problem, please let me know the complete your Pavilion laptop model number. If you need help to find this information, please take a look at the following document Guide to finding your product number.

  Impatience back on your part on the troubleshooting steps.

  Good luck!

• Suddenly Windows 8 touchpad not working not properly

  Comes from family n came to know that Touchpad is not working, the cursor is visible but don't move very, very slowly... but the cursor moves when the mouse is connected...

  Just refreshed my laptop, but to no avail...

  Someone please help...

  Hello

  What is the brand and model of the computer?

  This problem normally occurs when the driver for the touchpad for the device gets corrupted or bad hardware. We will analyze and identify the cause of the problem.

  Method 1:

  Run the troubleshooter of material and check if it works.

  Follow the steps to run the Troubleshooter:

  a. press the keys Windows + C on your keyboard to show the charms.

  b. type Troubleshooting , and then click solving problems under settings.
  c. now, type Hardware Troubleshooter in the search option.
  d. click convenience hardware store to run the troubleshooter.

  Method 2:

  If the problem persists, you may need to visit the computer manufacturer to get the correct drivers for the device.

  You can follow the "drivers" section in the article supplied.

  To ensure that Windows recognizes your device, you will need to find and install a compatible driver. Obsolete, corrupt or incompatible drivers can disrupt communication between the computer and the touchpad.

  Mouse, touchpad and keyboard with Windows problems

  Hope this information helps. Response with status so that we can help you.

• Touchpad not working not not on Acer V 17 Nitro on Windows 10

  I have an Acer V17 Nitro and the Touchpad worked fine with Windows 7, but with 10 Windows it does not work.  In the under 'mice and other pointing devices' Device Manager, I see two mouse "HID-compliant" but no touchpad.  I tried the latest drivers from Acer, but they do not help.  What can I try?

  Is there a press button that enables / disables the touchpad? You could try a rocker...

• touchpad not working not not on CQ40 512TU windows XP

  Hello

  My touchpad works do not (the cursor can move but cannot click) on compaq presario cq40 512 YOU. I try to fix it by double clicking on the top left corner (does not work) and go to control panel > mouse > hardware (PS2 and HID mouse setting) but there are no active toouchpad/sypnatics or disables the setting. Because of software or drivers? BTW, the lighting is switched off. try to find all the files and folder of the touchpad, but none of the results. Help me? TQ

  Hello @yesung ,

  Welcome to the HP Forums!

  I understand that the touchpad does not work on Windows XP. Maybe it's because the computer has no drivers for Windows XP touchpad, as shown here: drivers PC laptop Compaq Presario CQ40-512TU

  I would suggest using computer in Windows Vista, and then install the necessary drivers.

  The other trick, you can try a manual uninstall and reinstalling the driver:

  1. go in Manager devices, then 'mouse and other pointing devices.

  2. right click on the touchpad driver and select "Uninstall".

  3. restart the computer. This will force a new driver to write.

  Please let me know if you have any other questions. Thank you!

  Mario

• Touchpad not working not not on Windows 8

  My touchpad does not work after the upgrade to Windows 8 Professional. I have a Lenovo Ultrabook u300s, I think the touchpad is Cypress Trackpad. The mouse cursor does not just move, but I noticed that if I click the button it will be the answer. I installed the latest driver from the manufacturer's support Web site. The only way I can get this job is to remove the driver, but the standard Windows drivers is not the detection of palm. Note also the (F6) key to turn off the touchpad no longer works

  Hello

  I just had this problem with my laptop windows 8 of Packard bell, I tried different ways to sort and nothing has worked. I went on the settings of my laptop and I had locked my touchpad without realizing account and now it works fine, can be useful to check. I hope this helps.

• 7 caused synaptics touchpad not working Windows Update

  Hello

  I ran the windows 7 updates from last night on my laptop HP G62-373DX.  When I started my computer touchpad not working.  I went into Device Manager & it is said that the touch pad is damaged or missing.  In addition my Kaspersky anti-virus is also disabled now.  I tried to reset the device and also made a system restore back to before I was running updates.  Neither work.

  Any suggestions?

  After talking with support for some time, they suggested I run a recovery, but I could not do this without a mouse (tab would not work to get me through the options).  I don't have a mouse so I thought I'd like to borrow a & then get back in touch with technical support.  In the meantime, I decided to try & get my anti-virus online.  Not sure if this is what fixed it or what, but after I downloaded the update for my anti-virus my touchpad started working again.  Perhaps, that was blocking the installation of the new driver?  Who knows, it works fine now so fingers crossed I don't have any problems more.

• HP Pavilion - 15-ab045sa: a few gestures of precision Touchpad not working not

  Hello

  I'm new to the forum, so I hope I posted in the right place.

  My product: HP Pavilion Notebook - 15-ab045sa (ENERGY STAR)

  I have all the gestures of touchpad usual work (three stroke of finger etc).  However, the recent to THE introduced a new gesture to switch virtual desktops. I was really looking forward to this update, but this gesture does not work! I tried to reinstall the update with erase everything and it still does not work!

  I don't understand why it does not work as I have a touchpad of accuracy and all other gestures of work except this new! Also even if some gestures of work (for example three finger swipe), I don't think that win 10 recognizes the touchpad of precision like under settings of the mouse and Trackpad, what it does not say that I have a touchpad of precision and so does me no options to change what are the gestures, as it should.

  I have the Synaptics TouchPad of SMBus 19.2.11.38 driver (21/07/2016).

  Would really appreciate your help as I was really looking forward to the new gesture switch virtual desktops.

  Thank you.

  Just got an update via windows update Synaptics update to version 19.3.11.37 - it finally allowed me to have the film 4 finger to switch virtual desktops!

• HP Jet 11 - d 010wm: touchpad not working not

  Hello

  I have a HP flow 11. I have upgraded to Windows 10 and had no real problem until I decided to update the drivers (I sent a message that drivers were outdated). I generally don't click on something like that because it causes problems and it was obviously the case.
  After the update, the touchpad stopped working. I tried various fixes, but nothing has worked.
  
  At one point, I went into Add / Remove programs and remove the touchpad Synaptics hoping that, when I rebooted, restart located the touchpad and the driver and reinstall correctly. I was wrong and I think it was a huge mistake on my part. Now I can't get the driver to work I downloaded.
  
  Is it possible that I can get the touchpad to work again. I use a mouse and that works fine but not effective for a laptop.

  Thank you

  Alisonf1

  There are five drivers chipset on hp.com for 11 stream and one is required for the touchpad work, I think it's Intel series IO driver without the support of connected intelligence.  Who install and reboot and see if that fixes it and if not, install the other four.

• Satellite A100 PSAAR: Synaptics touchpad not working not not on Vista Ultimate x 64

  I decided to upgrade my XP 32 bit Vista x 64 Ultimate on my PSAAR A100.
  Operating system works perfectly except one thing - touchpad, which work perfectly under XP, is not answer at all under Vista x 64 (with SP1 of course).

  Worse, it's that my touchpad (Synaptics) is listed in as a work Device Manager correctly. Hmm - I don't remember. Meet your possible suggestions - I tried to reinstall, I tried to use the A200 drivers (since Toshiba does not support drivers for Vista x 64 for line A100) and even had the newer drivers from the Synaptics site. Update Vista even me has new drivers - cool, I admit, but it still does not work, even if Windows does not seem to "know" about any help would be very appreciated :) it...

  PS (optional problem) I also have 2 unknown according to Device Manager devices - since I have no idea what they are, and because I don't think I'm missing something - I simply gave up on top of those - at least for now ;)

  Of course, nobody here the solution for you. :(

  Problem is that this model of laptop is not supported for Vista 64-bit. I don't really know what you can try. Maybe install driver designed for A300?

  I don't really know. You can use an external mouse with success?

• Touchpad not working not not Z580

  Hello.

  First of all, I hope that my post is placed in the right place.

  Since yesterday my notebook computer touchpad (Z580) stopped working after full initialization of Windows 7 (I can use it for a few seconds) so I know it is not a material thing. I've also updated my drivers, still the same problem. And I can still use a USB mouse.

  I searched the internet a solution but without success.

  I have my laptop for about a year and I'm very happy with it.

  Hope someone knows the answer.

  Jeroen.

  Tanks, but since this morning my touchpad started working properly again without doing anything special.
  I don't know what started the problem, I tried many different things without success, I also restarted my laptop several times yesterday, nothing worked.
  But I'm glad its not now.

  Thank you for your support.

  Topic can be closed now.

• ES1 - 111 M-C529 Windows 10 update - card SD and touchpad not installed

  Hello people!

  I upgraded my Acer for windows 10 Home edition 64-bit.

  Installation from USB to the Microsoft page.

  Chose the upgrade path.

  Win 10 installed:

  -video driver

  -wireless driver

  -bluetooth driver

  -network driver

  -sound

  -webcam

  Windows 10 has NOT detected:

  -SD card

  -touchpad

  I have donwloaded ALL drivers from acer for the model and the win10 of the official page of Acer.

  After installing ALL the Acer provided drivers / except bluetooth / wireless - I still don't see:

  -SD card

  -touchpad

  Anyone with any suggestions?

  If you please provide some real useful suggestions and not spam / copy paste things and so forth if possible

  Thank you!

  Bogdan

  Attached screenshot of the actual device manager:

  The standard SDA... with! said is waiting for another start.

  

  I solved the problem:

  I started to look for drivers for the whole family ES1 - x 11 and compare versions.

  For the Intel I/o drivers:

  ES1 - 111M page:

  Drivers of e/s

  Intel

  Driver e/s series

  604.10135.1001.53001

  2.9 MB

  27/07/2015

  File name: IO Drivers_Intel_604.10135.1001.53001_W10x64_A

  Size on disk: 2.91 MB (3 053 605 bytes)

  ES1-311 page:

  Drivers of e/s

  Intel

  Driver e/s series

  604.10135.1001.53001

  3.0 MB

  21/07/2015

  File name: IO Drivers_Intel_604.10135.1001.53001_W10x64_A

  Size on disk: 3.01 MB (3 163 333 bytes)

  Additional SD card reader exist only on ES1-311 page for reasons...

  Card reader

  Realtek

  Driver card reader

  6.3.9600.21275

  9.0 MB

  21/07/2015

  Currently, there are 2 files with the same name and the version with different sizes and different publication date.

  1, I installed the card reader - don't know if it was necessary or not, and then I discovered that the drivers of e/s are different version and I have installed the version of the ES1-311.

  The ES1-311 (more large size / published on 2015.07.21) worked perfectly on ES1 - 111 M and now I paved tactile and SD card.

  So for the future, dear users, please start and search all the site drivers Acer because probably, they are not paid for it or don't know not what grounds they may have to perform less steep than a 10 yo kid.

  Have a good day all!

  B.

• Aspire e15 (e5-511-p9y3) Touchpad not working not not on windows8.1

  Aspire e15 (e5-511-p9y3) Touchpad not working not not on windows8.1, and I can use the cursor with a mouse. I also installed the synaptics/elantech drivers but it does not show scrollbar option in the mouse-> device settings.

  SOLUTION

  So guys after a thorough research and troubleshooting, I found that you must keep the opinion of a few things at installation time:

  Installation mode: UEFI (only) - LEGACY would create problems touchpad.

  After the installation of windows just follow the hierarchy of driver installation

  1 Intel NB_Chipset_M Baytrail-M

  2 Intel i/o driver

  then the rest of the shit.

  Note: after doing all this make sure your touchpad is active > Fn + F7

  Just wanted to if this solution came from an Executive of acer, the world would have been a better place , but in any case this is what the community is for.

  Enjoy everyone

  [private under the leadership of life]

• Pavilion dm1 touchpad not working not

  Pavilion dm1 touchpad not working not not using windows 7 Home Edition.
  In Device Manager, I see that the external USB mouse, witch synaptic touchpad does not work.
  Can someone help me please.
  Did all the updates that are offered by HP

  Hello Terry,

  Thanks for your help but the touchpad seems to be defective.

  I use a usb mouse.

  Kind regards

• HP laptop touchpad not working not

  My laptop computer HP touchpad stopped working after a clean install of windows 7. The LED for white touch pad permanently but fires it does not work completely.

  The laptop model is HP Pavilion dv5.

  The original operating system was windows Vista.

  It seems that you install some or all drivers for your laptop computer's hardware once you did a clean installation of Windows 7.

  Go to http://support.hp.com/us-en/drivers

  If you are able to do with the laptop in question, click the button "identify now.

  If, as I suspect, you are not able to access Internet with this laptop, enter your model number.  You need to be more specific than the dv5 Pavilion.  There should be another series of numbers and letters after dv5.  For example, if you have a HP Pavilion dv5-1235dx notebook, you'd end up this page-->

  http://support.HP.com/us-en/drivers/selfservice/HP-Pavilion-dv5-1200-entertainment-notebook-PC-series/3744212/model/3860524#Z7_3054ICK0K8UDA0AQC11TA930C7

  The driver for your tablet would be located under "Driver - keyboard, mouse and input devices."  For the above example, this is the "Synaptics PS/2 Port TouchPad driver."

  You need to install most of the other drivers as well.  If there is a category with multiple choices, such as the driver for the wireless network adapter, you will need to determine the type of device you have by looking in Device Manager.