Windows 8 Windows does not

First off, I was using my computer when all of a sudden, the screen of the computer froze. Nothing replied when I click on each icon and Ctrl + alt + del didn't work at all. So I force my computer to stop. Now, every time I start my computer and connect to my user, it would just freeze and take 10 minutes to load the splash screen, if I had the chance. Generally, it would be just stuck frozen until what I force shut down the computer. If it worked, desktop screen would take even more time to load. So what I'd even do it wouldn't work, even if I click on the icons. Then, he would have become frozen. If I force shut down the computer, it would soon restart on its own and start the frozen whole cycle again. I prefer not to do a system restore, because I have important documents and I need inside the programs. I also might see a message saying that Windows has encountered an error and the problem that Memory_Management list

Hello

We need some information to help you.

(1) do you get an error when your computer crashes?
(2) are you having the same problem with other user accounts (if you have more than one)?
(3) you did it all change software on your computer before this problem?
(4) since when are you facing this problem?

I suggest you to check the Event Viewer logs.

To access the event viewer in Windows 8:

(a) go to the Start screen . Type in event Viewer .
(b) this will bring up the box of event viewer. Click to open Event Viewer.
(c) in the left pane, expand Windows Logs.
(d) click the applications log. Select the first event in the log, and then use the arrow keys to scroll down. Most of your event will be information. You can see yellow warnings or Red errors. If you see a red error, you can double-click on it to bring it and copy the contents into a document.

Follow the troubleshooting methods listed here.

Method 1:

Follow the steps in the link here. Follow the steps in Windows 8.

Crashes Windows or freezes

http://support.Microsoft.com/kb/2681286#Method1

Warning: security software can help protect your computer against viruses and other security threats. In most cases, you should not disable your antivirus software. If you need to disable temporarily to install other software, you must reactivate as soon as you are finished. If you are connected to the Internet or a network, while your antivirus software is disabled, your computer is vulnerable to attacks.

Note: the Microsoft Safety Scanner expires 10 days after being downloaded. To restart a scan with the latest definitions of anti-malware, download and run the Microsoft Safety Scanner again.

Important: during the analysis of the disk hard if bad sectors are found, the parser attempts to repair this area, all available on which data may be lost.

Method 2: put the computer into safe mode and if the problem not put the computer to boot and check the number.

Step 1: safe mode.

With the parameters of Windows startup screen (formerly advanced startup options), you can start Windows in different advanced troubleshooting modes, so you can find and fix problems on your PC.

Please follow the steps in the link below to your computer in safe mode.

http://Windows.Microsoft.com/en-us/Windows-8/Windows-startup-settings-including-safe-mode

If the problem is resolved, continue to the next step.

Step 2: Clean boot.

Perform a clean boot to verify if any third-party application is causing the problem, as the clean boot helps eliminate software conflicts. Follow these steps in the link below to start the computer in a clean boot.

http://support.Microsoft.com/kb/929135

Note: please go through the section: How to reset the computer to start as usual after a clean boot troubleshooting section of Kb to start the computer to a normal startup after you fix the problem.

You can also check the problem with a new user account. Create a new user account and check the issue.

Create a user account

http://Windows.Microsoft.com/en-us/Windows-8/create-user-account

Email us if you have any further questions. We will help you.

Tags: Windows

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