Windows backup / reader Error Message

When I try to create an image of sytem, I get a Windows error message.  Legend of error: backup of the files.  The error section reads as follows:
The reader \\?\Volume{4abe5988-c73f-11df-8bbd ... contains errors.  The error text is:

Windows has detected corruption of file system on \\?\Volume{4abe5988-c73f-11df-8bbd-806e6f6e6963}. You should check the drive to the case before you can restore it.

Check the drive for errors IGNORE OK

By clicking on "Check the drive for errors" a new dialogue "Check Disk... "automatically opens with options to resolve the errors of system files and Scan for and attempt recovery of bad sections.  One or two control options and clicking Start Windows returns a new error: "Windows could not complete the disk check.

To create this situation, I take the following steps:

1. start > Control Panel

2 backup and restore

3. create the system image

4. Select the backup location > OK

5 backup C:\ (System) and RECOVERY (System) > next

6. the error occurs.

If I ignore error ther, the backup image is created, but because of this error, I'm not very confident that it will work if necessary :-(

Background:

1. I created a system image on 17/12/12 without problem (no error)
2. I have all the windows of critics and other updates of software installed MS (Windows last updated 11/01/2013)

3. I tried a restore point from before the windows update and it failed.

4. my PC has been partially infected with "System of Progressive Protection" malware a 09/01/13.  I caught it starts to open the closure of the PC.  I ran MalwareBytes, Advanced System Care, MaAffee Security Center, Super Anti-Spyware, ChkDisk, sfc scannow and two applications separate from tune-up Dell PC with Global hard drive Diagnostics.  All indicate that the virus has been removed successfully, and that there is no error in drive on my PC.

5. I find the Volumn number register (is not here).

6. I did the recommended deletion of 'System of Progressive Protection' blogs McAffee and MalwareBytes.  Both indicate that the virus has been removed.

7. I tried to create a new account administor and creation and the image with the same error.

I don't know whether or not the error message I see is caused by the virus. However, I'm fairly certain, and is so my Dell rep of tech support, the "drive" appears in the error message does not exist.  Anyone know what else I can do to eliminate this error?

Thank you.

,

I came across a solution.  It seems that the problem is due to my ignorance.  Three years when a particuation my hard drive I have not assigned a drive letter to the "ROCOVERY' player intalled by the OEM.  {This "volumn" has ID: \\?\Volume{4abe5988-c73f-11df-8bbd-806e6f6e6963}.

Somehow this volumn developed a file system error.  I used disk management to assign a drive letter to this volumn and then, I could check with ChkDsk.  He corrected the mistake and now I can make a system image without this error occurring.

Thank you.

Tags: Windows

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