Windows Explorer is probably about with MSONSEXT. DLL

Windows Explorer has not worked properly for a while. Recently, however I could not load the system. I have a black screen and white slider mobile and I couldn't do anything. System loaded after 6 or more attempts. In my event log, I found this application error.

1000
The failing application name: explorer.exe, version: 6.1.7601.17567, time stamp: 0x4d6727a7
Name of the failed module: MSONSEXT. DLL, version: 11.0.6715.60, time stamp: 0 x 43306199
Exception code: 0xc0000005
Offset: 0 x 00053555
ID of the process failed: 0x1c8
Start time of application vulnerabilities: 0x01ce879ac12d3f59
The failing application path: C:\windows\Explorer.EXE
Path of the failing module: C:\PROGRA~1\COMMON~1\MICROS~1\WEBFOL~1\MSONSEXT. DLL
ID: 8765efb9-f38e-11e2-ab1f-002622cb2c88
I used Sfc scannow, poorly detected nothing. Also scanned for malware (there are some issues, but I got rid of them) still windows Explorer crashed and is very slow work.
No idea how to fix? I would be grateful for any help.

Wojciech, salvation

 

Thanks for posting your question in the Microsoft Community.

 

This problem could be caused due to video card problem.

1. have you checked the question in Mode safe?

2. What is the brand and model of the computer?

3. have you made any recent hardware or exchange of software on your computer before the show?

I suggest you to disconnect all the external devices connected to your computer except keyboard and mouse and check.

Follow the steps from the link:

Why my screen is black when I start Windows 7? :

http://Windows.Microsoft.com/en-us/Windows7/why-is-my-screen-black-when-i-start-Windows-7

Warning: Important this section, method, or task contains steps that tell you how to modify the registry. However, serious problems can occur if you modify the registry incorrectly. Therefore, make sure that you proceed with caution. For added protection, back up the registry before you edit it. Then you can restore the registry if a problem occurs. For more information about how to back up the registry, click on the number below to view the article in the Microsoft Knowledge Base:

http://Windows.Microsoft.com/en-us/Windows7/back-up-the-registry

 

Note: When you restore the system to a previous state, programs and updates installed later will be deleted.

If you need further assistance on this topic, let know us and we will be happy to help you.

Tags: Windows

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    Download, install, update and do a full scan with these free malware detection programs:
    Malwarebytes (MMFA): http://malwarebytes.org/
    SUPERAntiSpyware: (SAS): http://www.superantispyware.com/
    They can be uninstalled later if you wish.
    Restart your computer and solve the outstanding issues.

    Do not guess what the problem might be - understand and resolve it. I need YOUR voice and the points for helpful answers and propose responses. I'm saving for a pony!

  • "\?? \C:\Windows\Explorer.exe"cannot start or run due to incompatibility with the 64 bit version of windows

    A friend gave me your laptop to watch - there edition family vista (64 bit (I think) on it and when you try to run Explorer he says it does not find or access is denied and something about 16 bit / 64 bit (it has been a few days and I'm not memory clearly until what I try again tonight)

    "\?? \C:\Windows\Explorer.exe"cannot start or run due to incompatibility with the 64 bit version of windows"

    If you try to run a dll / Panel or anything like that, you will get an error message saying that it cannot run some 16-bit process or access denied.

    I did a lot of research on Google and nothing someone he said worked - which "everyone" giving full access to the C:\WINDOWS\Registration, executes a command secedit, a sfc/scannow, do a system restore to the point of older, make a new user account, start up in safe mode...

    So now I'm pretty stuck. I'm SURE I've seen this problem before with reference to 16-bit etc error messages, but in home edition I do not have the MMC users & groups (had to make new user with password renew then that starts in another environment) or the Security tab of the properties of file/folder for permissions NTFS etc (had to use icacls).

    Can someone enlighten us justice on that shiney? : o I don't want to have to redo the entire Setup, I'm sure it is something fixable...

    OK, so for those who want to know the real difficulty? --He came from a guy on the forums of TekTips

    goombawaho (MIS)
    5-13 dec 08:05
    Before charging, tell him from a prompt CMD (Administrator).
    Go in the the C:/windows/system32 folder and type "Rename verclsid.exe verclsid.old.
    reset

    I guess that I didn't that I had seen the name "verclsid.exe" in some of these error messages trying to run things.  I looked and saw it was to check the files or something.
    Anyway I couldn't rename even in admin console so I started in a different environment and renamed the copy in system32 and syswow64.
    Now, I've started and bang things seem to be ok! I guess I should try and replace it with a known working version? That or just give back it.
    I doubt that everybody does all c:\windows control total should be too dangerous, right... just?  : P I don't have a way to put permissions by default anyway, so Hey.  Formatting beats!

    Now why everyone here didn't it?  I knew it would be simple!  : p

  • Problem with Windows Explorer. Explorer Windows stopped working

    Original title: Windows Explorer problem... _ I get the message; Explorer Windows has stopped working. My wifes user account has stopped working all together. __

    Signature of the problem:
    Problem event name: APPCRASH
    Application name: Explorer.EXE
    Application version: 6.1.7600.16450
    Application timestamp: 4aebab8d
    Fault Module name: Explorer.EXE
    Fault Module Version: 6.1.7600.16450
    Timestamp of Module error: 4aebab8d
    Exception code: c000041d
    Exception offset: 000000000002cc2b
    OS version: 6.1.7600.2.0.0.768.3
    Locale ID: 1033
    Additional information 1: 9 d 35
    More information 2: 9d352eeb48f756eef3e09921a012e0a8
    Additional information 3: ca2c
    Additional information 4: ca2c069770e7f64d60f91ac290056ba5

    Hello

    References to Vista also apply to Windows 7.

    What antivirus/antispyware/security products do you have on the machine? Be one you have NEVER
    on this machine, including those you have uninstalled (they leave leftovers behind which can cause
    strange problems).

    ----------------------------------------------------

    Follow these steps:

    Try these to erase corruption and missing/damaged file system repair or replacement.

    Start - type this in the search box-> find COMMAND at the top and RIGHT CLICK – RUN AS ADMIN

    Enter this at the command prompt - sfc/scannow

    How to fix the system files of Windows 7 with the System File Checker
    http://www.SevenForums.com/tutorials/1538-SFC-SCANNOW-Command-System-File-Checker.html

    How to analyze the log file entries that the Microsoft Windows Resource Checker (SFC.exe) program
    generates in Windows Vista cbs.log
    http://support.Microsoft.com/kb/928228

    Also run CheckDisk, so we cannot exclude as much as possible of the corruption.

    How to run check disk in Windows 7
    http://www.SevenForums.com/tutorials/433-disk-check.html

    ==========================================

    After the foregoing:

    How to troubleshoot a problem by performing a clean boot in Windows Vista or
    Windows 7

    http://support.Microsoft.com/kb/929135

    Use advanced tools to solve performance problems in Windows 7
    http://www.howtogeek.com/HOWTO/6152/use-advanced-tools-to-troubleshoot-performance-problems-in-Windows-7/

    Problems with the overall speed of the system and performance
    http://support.Microsoft.com/default.aspx/GP/slow_windows_performance?p=1

    How to troubleshoot performance issues in Windows Vista
    http://support.Microsoft.com/kb/950685

    Optimize the performance of Microsoft Windows Vista
    http://support.Microsoft.com/kb/959062
    To see everything that is in charge of startup - wait a few minutes with nothing to do - then right-click
    Taskbar - the Task Manager process - take a look at stored by - Services - this is a quick way
    reference (if you have a small box at the bottom left - show for all users, then check that).

    How to change, add or remove startup programs in Windows 7
    http://www.SevenForums.com/tutorials/1401-startup-programs-change.html

    A quick check to see that load method 2 is - using MSCONFIG then put a list of
    those here.
    --------------------------------------------------------------------

    Tools that should help you:

    Process Explorer - free - find out which files, key of registry and other objects processes have opened.
    What DLLs they have loaded and more. This exceptionally effective utility will show you even who has
    each process.
    http://TechNet.Microsoft.com/en-us/Sysinternals/bb896653.aspx

    Autoruns - free - see what programs are configured to start automatically when you start your system
    and you log in. Autoruns also shows you the full list of registry and file locations where applications can
    Configure auto-start settings.
    http://TechNet.Microsoft.com/en-us/sysinternals/bb963902.aspx
    Process Monitor - Free - monitor the system files, registry, process, thread and DLL real-time activity.
    http://TechNet.Microsoft.com/en-us/Sysinternals/bb896645.aspx

    There are many excellent free tools from Sysinternals
    http://TechNet.Microsoft.com/en-us/Sysinternals/default.aspx

    -Free - WhatsInStartUP this utility displays the list of all applications that are loaded automatically
    When Windows starts. For each request, the following information is displayed: Type of startup (registry/Startup folder), Command - Line String, the product name, Version of the file, the name of the company;
    Location in the registry or the file system and more. It allows you to easily disable or remove unwanted
    a program that runs in your Windows startup.
    http://www.NirSoft.NET/utils/what_run_in_startup.html

    There are many excellent free tools to NirSoft
    http://www.NirSoft.NET/utils/index.html

    Window Watcher - free - do you know what is running on your computer? Maybe not. The window
    Watcher says it all, reporting of any window created by running programs, if the window
    is visible or not.
    http://www.KarenWare.com/PowerTools/ptwinwatch.asp

    Many excellent free tools and an excellent newsletter at Karenware
    http://www.KarenWare.com/

    ===========================================

    Think about it an absolute must - manually update your drivers.

    Vista and Windows 7 updated drivers love then here's how update the most important.

    This is my generic how updates of appropriate driver:

    This utility, it is easy see which versions are loaded:

    -Free - DriverView utility displays the list of all device drivers currently loaded on your system.
    For each driver in the list, additional useful information is displayed: load address of the driver,
    Description, version, product name, company that created the driver and more.
    http://www.NirSoft.NET/utils/DriverView.html

    For drivers, visit manufacturer of emergency system and of the manufacturer of the device that are the most common.
    Control Panel - device - Graphics Manager - note the brand and complete model
    your video card - double - tab of the driver - write version information. Now, click on update
    Driver (this can do nothing as MS is far behind the certification of drivers) - then right-click.
    Uninstall - REBOOT it will refresh the driver stack.

    Repeat this for network - card (NIC), Wifi network, sound, mouse, and keyboard if 3rd party
    with their own software and drivers and all other main drivers that you have.

    Now in the system manufacturer (Dell, HP, Toshiba as examples) site (in a restaurant), peripheral
    Site of the manufacturer (Realtek, Intel, Nvidia, ATI, for example) and get their latest versions. (Look for
    BIOS, Chipset and software updates on the site of the manufacturer of the system here.)

    Download - SAVE - go to where you put them - right click - RUN AD ADMIN - REBOOT after
    each installation.

    Always check in the Device Manager - drivers tab to be sure the version you actually install
    presents itself. This is because some restore drivers before the most recent is installed (sound card drivers
    in particular that) so to install a driver - reboot - check that it is installed and repeat as
    necessary.

    Repeat to the manufacturers - BTW in the DO NOT RUN THEIR SCANNER device - check
    manually by model.

    Look at the sites of the manufacturer for drivers - and the manufacturer of the device manually.
    http://pcsupport.about.com/od/driverssupport/HT/driverdlmfgr.htm

    Installation and update of drivers under Windows 7 (updated drivers manually using the methods above
    It is preferable to ensure that the latest drivers from the manufacturer of system and device manufacturers are located)
    http://www.SevenForums.com/tutorials/43216-installing-updating-drivers-7-a.html

    If you update the drivers manually, then it's a good idea to disable the facilities of driver under Windows
    Updates, that leaves about Windows updates but it will not install the drivers that will be generally
    older and cause problems. If updates offers a new driver and then HIDE it (right click on it), then
    get new manually if you wish.

    How to disable automatic driver Installation in Windows Vista - drivers
    http://www.AddictiveTips.com/Windows-Tips/how-to-disable-automatic-driver-installation-in-Windows-Vista/
    http://TechNet.Microsoft.com/en-us/library/cc730606 (WS.10) .aspx

    ===========================================

    Refer to these discussions because many more excellent advice however don't forget to check your antivirus
    programs, the main drivers and BIOS update and also solve the problems with the cleanboot method
    first.

    Problems with the overall speed of the system and performance
    http://support.Microsoft.com/GP/slow_windows_performance/en-us

    Performance and Maintenance Tips
    http://social.answers.Microsoft.com/forums/en-us/w7performance/thread/19e5d6c3-BF07-49ac-a2fa-6718c988f125

    Explorer Windows stopped working
    http://social.answers.Microsoft.com/forums/en-us/w7performance/thread/6ab02526-5071-4DCC-895F-d90202bad8b3

    I hope this helps.

    Rob Brown - MS MVP - Windows Desktop Experience: Bike - Mark Twain said it right.

  • error message "Windows Explorer has encountered a problem and needs to close" on click with the right button in my computer

    I had this problem for awhile now.  After I receive and send the error report my computer is blocked and I have to finish by WTM. I tried to start in safe mode and it was ok there and when I restarted in normal mode it was ok for the rest of the day, but when I put the computer today the problem reappeared. Dr. Watson is also sometimes with an error message.

    I am running XP with MS and updates.

    Would appreciate some advice.

    Chris

    When the Windows Explorer (not Internet Explorer) is wrong (especially when right click), begin to suspect third-party add-ons explore extension.

    Those who would be the Explorer extensions that do not belong to Microsoft.  This means that extensions that you have added.  Solution Explorer extensions are generally well and installation of certain applications will install extensions from Explorer solutions for you, give you a choice and sometimes they can be added without your knowledge when you install the new software.

    Solution Explorer extensions are sometimes added as a new right-click option, you see on folders and files (like the scan of this file, open that file, play this song...).

    If there is something in particular that you do during exploration that you know will be the cause of the problem, which will help focus on the problem and the help that you suddenly know, when you have found and corrected.  If you can get there when you want it, make an adjustment and then there is no message the next time you don't do anything, you do, you have found and corrected.

    First of all you need a way to see what modules explore you have installed now and a way to turn them off (not uninstall them) so you can understand that we are at the origin of the problem.  You can have a lot of extensions not installed Microsoft don't even know you about.

    Download ShellExView here to see what Explorer extensions you have loaded:

    http://www.NirSoft.NET/utils/shexview.html

    ShellExView does not install anything on your computer, simply of runs and displays.

    After launching ShellExView, under Options, choose "Mark non-Microsoft Extensions" and extensions not Microsoft will be pink, clear, but on some systems which is a difficult color to see, so click on display, choose the columns and move the column Microsoft closer to the top, so you can see on your screen without having to scroll left and right.

    Click on the column header for Microsoft sort display (by clicking on the column of Microsoft) then all the non Microsoft extensions are on top and easy to see.

    Non-Microsoft extensions would be things you have added (non-Microsoft) and are what you should be suspect.

    You can also Google the name of a suspect add-on and see if there is any success on the mistakes of the DEP and what other people have done about it.
    You can Google something like:

    Explorer XP crashing (you must fill in the name of add your suspect on.)

    See what kind of search results hits you get and are looking for solutions or situations that sound like yours.

    I'm not a defender of trial and error, but I can't think of another way to do...

    Right click and disable the non Microsoft extensions one at a time (or maybe in groups of 3-5 at a time), keep a list, so you can enable them again later if you wish. The result of the change is immediate and no reboot is necessary.  Test your failure condition.  If the Explorer starts to behave, you will know that an extension of this group of 3-5 is the culprit in order to start to enable them one by one until the Explorer fails again.

    If you recognize all the extensions that have been added or recently downloaded, start with these first.

    Don't forget - disabling the extension does not uninstall the extension - it is just disabled so you can always turn it on again.  In this way, you can switch back and forth, enabled to be sure, you have the right extension under control.

    Disable them one at a time until your right click on do not generate an error, then restart and test again to make sure the changes 'stick '.  You have disabled the last extension would be suspicious.

    You can also just disable all non-Microsoft extensions, restart and allow them one at a time until you find the one that generates the condition.

    If you have a large number of extensions, you can disable them is small groups, 3-5 at a time instead of 1 at a time until your system starts to behave.  When it does not, you will know that the problem is one of the extensions of this small group and you can enable members of the Group at a time until the problem returns, then the problem is with the last extension that you enabled.

    The hope is that you will find an extension that caused the error, and then you can figure out what on this subject - either uninstall it or see if you can get an update of the author of the extension of their web page.

    I have not your problem, but I can when you toggle extensions, the extension is immediately disabled, so disable an extension does not seem to require a restart, but if you think that you have found the problem, I reboot and repeat the test in any case to be sure the problem disappeared.

    If you post your non-Microsoft extensions list, maybe someone will recognize it as a potential problem.

    If you find the offending extension that's the problem, please let us know what it is that I can add to my list.

  • ole32.dll in Windows Explorer error message...

    Hello all!

    My PC has developed a problem recently in that whenever I try to open Windows Explorer, it crashes and displays the following message:

    "Windows Explorer has encountered a problem and needs to close."

    The detailed text of the error message is the following:

    AppName: explorer.exe
    AppVer: 6.0.2900.5512
    ModName: ole32.dll
    ModVer: 5.1.2600.5512
    Offset: 00020645

    I tried searching everywhere on the Net and have not been able to find a solution to this problem. Any help on how to fix this problem without having to reinstall Windows XP would be greatly appreciated.

    Thanks in advance!

    See you soon,.

    Kevin

    P.S. I'm on Windows XP Pro with all the service packs and updates.

    You will find a copy of ole32.dll in the I386 folder on your XP disc - however, it is in a compressed State & I don't know how you unpack & install - except if you do repair your Windows installation, boot from the XP CD.

    To do this, go into the BIOS of your pc and change the boot priority so that the pc boot on the CD/DVD first. Then, you insert your XP CD and restart your pc.

    After that installation of Windows will load the drivers of material it is a list of the 3 options. If you press ENTER, the Setup will search for your existing XP installation.
    When he finds it, make sure it is highlighted and press R to begin the repair.
    The repair is essentially an express installation of XP.

    An alternative, if your original installation was Service Pack 2, is to look in the \Windows\ServicePackFiles\i386 folder, because there should be a copy the ole32.dll in SP3 version.

Maybe you are looking for

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