His problem, HELP!

Hello

I have a HP Pavilion laptop g6.

The type system is a 64-bit operating system. The processor is Intel (r) Pentium (r) CPU B960 2.20 GHz.

I had this problem for a while. I searched all over the internet, download the drivers, update, test things and try to solve this problem on several forums, I searched on the spot.

My problem is... The internal speakers are not generating any noise. I recently uninstalled the speakers but I am unable to reinstall them, but when they were installed they would produce no noise what so ever.

If someone would be able to recommend the right package or a tutorial step by step on how to do it,

Thank you!

Hello

Try the following.

Open windows control panel, open Windows Update, select "View update history" in the left pane and then select "Installed updates" link in the next window.

Locate the KB2962407 update, right click and choose uninstall.  Once completed, restart the computer, open windows control panel, open Windows Update and select "Check for updates".  You will see the update that you have uninstalled just offered once again - right click and select "Hide update".

When windows has reloaded, use the Recovery Manager to reinstall your original IDT HD Audio driver as it is stated in the document at the link below.

Recovery Manager - Windows 8.

Kind regards

DP - K

Tags: HP Desktops

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