Windows Installer then goes into loging off promp and freezes there what I can do to stop this.

This happens on my computer laptop computer grandsons used mainly for school, can not connect to the school if windows is bypassed.

Hello

Welcome to Microsoft Community where you can find the answers related to Windows.

According to the description, it looks that you are facing a problem connecting to Windows, it would be great if you can answer these questions to help you further.

1. have you made changes on the computer before this problem?

2. you receive an error message or error code?

3. are you able to boot computer?

4. What do you mean by "windows install, then go by disconnecting guest?

I suggest to start the computer in safe mode and check if the problem persists.

Safe boot mode: http://windows.microsoft.com/en-US/windows7/Start-your-computer-in-safe-mode

If the problem does not persist in safe mode, and then perform a clean boot in order to check if any third-party application is causing the problem, as the clean boot helps eliminate software conflicts. Follow these steps to start the computer in a clean boot.

How to solve the problem by running the clean boot in Windows 7: http://support.microsoft.com/kb/929135

Note: once you have completed troubleshooting, perform the steps in the step 3: to reset the computer as usual.

We would be more than happy to help you if the steps above did not solve the problem.

Tags: Windows

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