Windows instead of Mac! What can I do? Help!
Hi, I just bought an elements first 13 but too fast! I chose Windows instead of Mac! What can I do? Help!
You can check: a product for another language or version of trading platform
Tags: Adobe
Similar Questions
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Help! Just downloaded first for Windows instead of Mac OS...
Hello! You just purchased Premiere Elements and Photoshop Elements, but ordered download for Windows instead of Mac... I have not started the download again (just registered products)... How can I switch to the Mac platform without having to contact the telephone customer service (it's the weekend)?
Thank you, G.
guillaumeM
It's not Adobe, but rather mainly to a user forum. You need to contact Adobe online orders to set the agenda.
Please use the following link
or
Return, cancel or change an Adobe order
Both can take you to the same place, but I would start with the first (that Adobe online orders of cat is listed as active at this time with this route).
Please let us know what your schedule allows.
Thank you.
RTA
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bought photoshop element 13 for windows instead of mac (not bought)
Please, how can I change the element of photoshop 13? because I bought the wrong one.i bought a version of windows instead of mac OS X, yosemites version.please, how can I get the mac version? Thank you
No need to worry, in this case, you must contact Adobe customer service.
They will certainly check and fix this problem:
Click the button still need help, and then select the Chat option.
Or
You can also try with the link below:
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. A pop-up window has been blocked and not able to open.
When I get messages that needs to open a Web site a popup window stops him. What can I do to fix this?
Hello JoyceAtkinson
To display the pop-up window, you will need to disable the pop-up blocker. Follow the link below to lean how to do this. Thank you.
http://Windows.Microsoft.com/en-us/Windows-Vista/Internet-Explorer-pop-up-Blocker-frequently-asked-questions #
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I am trying to disable windows live mail, but I need windows live for my xbox, I use outlook express but now WLM keeps poping up. IWant outlook express with yahoo on windows xp email. What can I do?
Try going to tools | Options in OE and set it as default value for it. Also in Internet Explorer go to tools | Internet Options | Programs and set as default OE it as well, or click the reset web settings button, if it is present.
Steve
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IM playing final fantasy 8 on pc and using my xbox controller but in the game that the cursor just keeps scrolling and don't know what can not please help
Hello
Xbox articles:
http://forums.Xbox.com/xbox_forums/b/default.aspx
For more information:
Contact Xbox support:
http://support.Xbox.com/en-us/
Xbox LIVE Support:
http://support.Xbox.com/en-us/Xbox-Live/browse?XR=shellnav
Games for Windows LIVE errors:
http://support.Xbox.com/en-us/Games/PC-games/games-for-Windows-errors-messages
Management of the Windows Live ID:
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I have a Mac and I accidentally bought Photoshop elements 13 for Windows, I not able to find the Mac version and thought that it would be applicable for Mac as well (it looked in this way in the description of tech). However, now my serial number does not match a mac version. What can I do? I have no need for a serial number of Windows-applicable only, can it be transformed into mac somehow?
Please see the link below.
Exchange a product for a different version of the language or platform
For more information you can contact the Support Chat Adobe at the link below.
Please make sure that you are connected to the right adobe ID.
Hope this will help you.
Kind regards
Hervé Khare
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Purchase for windows instead of mac
By mystake, I bought the program for windows when I have a mac, what I can do to fix this?
Hi ceciliat.
What program did you buy?
Please see an Adobe product for another language or version of trading platform
Kind regards
Assani
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opening new windows is more expanded, what can I do?
Until today, a new window was always maximized? What can I do to get back to this situation?
A new window opens with the dimensions which are stored in the file localstore.rdf in the Firefox profile folder the last time you closed Firefox.
RDF:Description RDF:about="chrome://browser/content/browser.xul#main-window"
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Product code buy Photoshop elements for Windows instead of Mac!
I have come to buy Photoshop elements 14 and downloaded on my Macbook Pro.l reception I received by e-mail gives a product code for Windows not for Mac (I don't remember there being an option to choose a Mac product, but that's another topic!) so when I try to enter the given code the program unsurprisingly says the code is invalid. Anyone know the best way to get this corrected? Thanks in advance.
http://helpx.Adobe.com/x-productkb/policy-pricing/return-cancel-or-change-order.html
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I bought elements 14 for windows instead of Mac how this can be fixed?
How can I get my download of 14 elements sent me for my Mac it was sent to me for Windows?
Thank you
To the link below, click on the still need help? the option in the blue box below and choose the option to chat...
Make sure that you are logged on the Adobe site, having cookies enabled, clearing your cookie cache. If it fails to connect, try to use another browser.
Get help from cat with orders, refunds and exchanges (non - CC)
http://helpx.Adobe.com/x-productkb/global/service-b.html ( http://adobe.ly/1d3k3a5 )
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Classified into Acrobat for Windows instead of Mac. How can I change?
Ordered windows Acrobat version and need to change.
How does this happen?
See if anything here help: https://helpx.adobe.com/x-productkb/policy-pricing/order-product-platform-language-swap.ht ml
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I, too have windows installer window popping up. What can I do?
This makes my very slow internet connection and I get chased everything I am. Help! I want that this window go away!
Hello
1. have you made changes on the computer recently?
2. when exactly you get pop window?
3. What is the error message that is displayed in the pop - up?
Method 1.
Ry Tyour computer to start clean and control state if the same problem occurs. Tuning your system to start in mode minimum state helps to identify third-party applications or startup items are causing the problem.
How to troubleshoot a problem by performing a clean boot in Windows Vista or Windows 7:
http://support.Microsoft.com/kb/929135Note: After the boot minimum troubleshooting step, follow step 7 in the link provided to return the computer to a Normal startup mode.
Method 2.
Why is my Internet connection so slow?
http://Windows.Microsoft.com/en-us/Windows-Vista/why-is-my-Internet-connection-so-slow
Warning: If you need to temporarily disable the antivirus to install other software. You must enable the antivirus as soon as you are finished. If you are connected to the Internet or a network, while your antivirus software is disabled, your computer is vulnerable to virus attacks.
Warning: him reset Internet Explorer settings feature might reset security settings or privacy settings that you have added to the list of Trusted Sites. Reset the Internet Explorer settings can also reset parental control settings. We recommend that you note these sites before you use the reset Internet Explorer settings.
I hope this helps.
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Several blue screens: Windows 7 Home Premium: what can I do else?
I got this Dell N5110 and one blue screening during the 9 months. I got the replacement of the hard drive with the Dell Diagnostics indicating otherwise by car tool. I get various blue screen corrupted with Page Pooling, code, images of memory, and I'm here are more.
The computer came with software preinstalled and the new hard drive. All the drivers seem to be updated with the latest. I have not updated the BIOS. It is a guarantee if you close the laptop the next time that you open will be on a blue screen.
What I did:
Updated drivers
hard drive enabled for error dell diagnostics and Microsoft
memory had tested dell and Microsoft diagnostics
completed all updates from Microsoft
use the Microsoft Security Essential antivirus
use the dell online verification tool
used Microsoft on the line tool
Event logs would take a year to go and understand. In any case to look at the dmp files easily?
Any help would be appreciated.
Danielle
Hello
Ntoskrnl.exe is a component of Windows which means than anything else he has led astray.
Most often, when there are several different Bug_Check material is involved such
like memory, video, motherboard or other.BlueScreenView provides excellent information however as suggested in the
link to troubleshooting it is best to check the BCCode or stop Code with Faultwire and
MSDN for the methods to solve the problems as well as those in the troubleshooter.If necessary post minidumps so we can analyze them that "may" provide more
Details.I'll be at Microsoft Summit PST USE starting tomorrow and may not be
able to provide a lot of support until Saturday next week (March 3). If you need more
help I will be able to provide during this time, it would probably be a good idea
to another new question so that others are more likely to participate to help. Just refer
paste them into this thread.==========================================================
It's actually better to post the codes Bug_Check or stop than just the
BOM. These 3 respectively either 1.0 a and 1st well there
are other similar codes.As I said above, since there are several material Bug_Checks is likely to be involved
If you also check the drivers and other possibilities of the software.To see how to use BlueScreenView and MyEventViewer to troubleshoot the Bluescreens see the
Methods indicate in this thread - top 3 responses (+ 1 other).We can analyze the minidumps if make you it available to the SkyDrive or another file
sharing sites (such as MediaFire). If you have problems to download the copy of minidumps
for the office or in the Documents folder and download them from there.ZIP or download the content of the C:\Windows\minidump
Use SkyDrive to upload collected files.
http://social.technet.Microsoft.com/forums/en-us/w7itproui/thread/4fc10639-02dB-4665-993a-08d865088d65-------------------------------------------------------------
BCCode: 1a 0x0000001a
Remove ALL power and reinstall all the memory cards and cables (both ends where possible).
in fact, remove and replace - don't do not just tight. Make sure that the vents are clear and that the
the fans are working. Even if the temperature is OK assume no heat does not affect the video,.
sound or other system functions that it these get hot. Try adding a small fan blowing in
the vents as a test. (These are especially for a PC not a laptop.)Have you recently added any hardware? Have you updated any drivers just before this started?
(Check control panel - updates of Windows to see if all drivers have been updated it on the)
This started the time) likely guilty hand are video driver, other great drivers, memory, and
antivirus/antispyware/security products could be at fault as well as reader questions.Use the troubleshooter below and refer to the following message to drivers and memory when
you get these sections and then back to the resolution of the problems according to the needs.BCCode: 1a 0x0000001a<-- read="" this="" link="" read="" this="">
http://www.faultwire.com/solutions-fatal_error/memory-management-0x0000001A-* 1041.html? order = votes==============================================================
BCCode: 0a 0x0000000A
Check these KB
Error message on a blue screen on a computer that is running Windows 7 or Windows Server
2008 R2: "STOP: 0X0000000A"
http://support.Microsoft.com/kb/979444Stop error message on a computer that is running Windows 7 or Windows Server 2008 R2 and
who has the iSCSI storage: "0x0000000A"
http://support.Microsoft.com/kb/979711Those and 5 other KB Articles are available
http://support.Microsoft.com/search/default.aspx?mode=a&query=0x0000000A&SPID=14019&catalog=LCID%3D1033&1033comm=1&Res=10-----------------------------------
BCCode: 0a 0x0000000A
Drivers could be at fault, however the problems of disk or security/antivirus/antispyware products are
just as likely to be the root cause that they can force a driver to corrupt or go out of bounds.
The video driver or something affecting it would be questionable.Make sure that the drivers, BIOS and chipset of low-level drivers are all updated by checking manually
system manufacturer and device manufacturers sites.Below I'll post a generic bluescreen convenience store and in the next message how to upgrade
drivers and BIOS as well as controls memory.-----------------------------------
BCCode: 0a 0x0000000A
Cause
This bug check is issued if the memory paged (or invalid) is accessible when the IRQL is too high.
The error that usually generates this bug check occurs after the installation of the faulty device driver or service system, BIOS.
If you encounter a bug 0xA control during the upgrade to a later version of Windows, this error can be caused by a device driver, system service, an anti-virus or a backup tool that is not compatible with the new version.
Solve the problem
If a kernel debugger is available, get a stack trace.
To resolve an error caused by the faulty device driver or service system, BIOS
- Restart your computer.
- Press F8 to character-based menu that displays the choice of operating system.
- In the Windows Advanced Options menu, select last known good Configuration . This option is most effective when a pilot or a service is added at a time.
To resolve an error caused by an incompatible device driver, system service, virus scanner, or backup tool
- Check the system log in Event Viewer for error messages that may identify the device or driver that caused the error.
- Try disabling the cache in memory of the BIOS.
- Run the diagnostics of equipment provided by the manufacturer of the system, in particular the scanner memory. For more information about these procedures, see the manual of your computer.
- Make sure that the latest Service Pack is installed.
- If your system has cards (SCSI) small computer system interface, contact the card manufacturer for updated Windows drivers. Try to disable sync negotiation in the SCSI BIOS, check the wiring and the SCSI ID of each device and confirming the proper termination.
- For devices (IDE) peripheral electronic integrated, set the built-in as only primary IDE port. Also, check each IDE device to the right setting master/slave/stand alone. Try to remove all IDE devices except for the hard drives.
If the message appears during installation of Windows, make sure that the computer and installed devices are listed in the list of the products tested Microsoft Windows market.
Comments
Before upgrading to a new version of Windows, remove all third-party device drivers and system services and disable any antivirus. Contact software manufacturers for updates of these third-party tools.
BCCode: 0a 0x0000000A<-- read="" this="">
* 1025.html http://www.faultwire.com/solutions-fatal_error/IRQL-not-less-or-Equal-0x0000000A-==================================================================
BCCode: 1st 0x0000001E
Remove ALL power and reinstall all the memory cards and cables (both ends when)
possible) - in fact, remove and replace - do not just tight. This is for a PC and on all
that can be done for a laptop is reinstall the memory and clear the vents. Make sure the BIOS.
low level chipset drivers and key device drivers are all up to date by check manually to the
manufacturer websites.Bluescreens many are caused by the BIOS, drivers from the chipset level low and other main device drivers
that are not the latest, even if the computer is new. Manually check for updates
using the methods of updates as indicated in the resolution of the above issues and/or methods
below (which are the same).
BCCode: 1st 0x0000001ECause
It is a very common bug control. To interpret it, you must identify which exception has been generated.
Common exception codes include:
- 0 X 80000002: STATUS_DATATYPE_MISALIGNMENT
An unaligned data reference was encountered.
- 0 X 80000003: STATUS_BREAKPOINT
A breakpoint or ASSERTION was met when no kernel debugger was attached to the system.
- 0XC0000005: STATUS_ACCESS_VIOLATION
A memory access violation has occurred. (Parameter 4, verification of bug is the address to which the driver attempted to access.)
For a complete list of exception codes, see the ntstatus.h file located in the directoryInc. of the Windows Driver Kit.
Resolution
If you do not have to debug this problem, you must use certain basic troubleshooting techniques. If a driver is identified in the bug check message, disable the driver or check with the manufacturer for driver updates. Try changing video cards. Check with your hardware vendor for updates to the BIOS. Disable the BIOS memory options such as implementing caching or shading.
If you plan to debug this problem, you find it difficult to get a stack trace. Parameter 2 (the address of the exception) should identify the driver or function that caused the problem.
If the exception code 0 x 80000003 occurs, this indicates that a breakpoint coded hard or assertion was hit, but the system was launched with the/nodebug. switch. This problem should occur infrequently. If it occurs repeatedly, make sure a kernel debugger is connected and the system is booted with theSwitch/DEBUG .
In case of exception code 0 x 80000002, the trap frame will provide additional information.
If you don't know the specific cause of the exception, the following should be considered:
Hardware incompatibility. First of all, make sure that all new equipment installed is listed in the list of the products tested Microsoft Windows market.
Service system or driver faulty device. In addition, a chauffeur service or defective peripheral system could be responsible for this error. The hardware problems, such as BIOS incompatibilities, conflicts of memory and IRQ conflicts can also generate this error.
If a driver is listed by name in the bug check message, disable or remove that driver. Disable or remove drivers or services that have been recently added. If the error occurs during the startup sequence and the system partition is formatted with the NTFS file system, you may be able to use Safe Mode to rename or to delete the faulty driver. If the driver is used as part of the start-up procedure of the system Safe Mode, you must start the computer by using the Recovery Console to access the file.
If the problem is associated with Win32k.sys, the source of the error may be a third-party remote control program. If this software is installed, the service may be removed by the system startup by using the Recovery Console and by removing the offending system service file.
Check the system log in Event Viewer for additional error messages that might help determine the device or driver responsible for control of bug 0x1E. Disable the cache in the BIOS memory could also resolve the error. You must also run hardware diagnostics, especially the scanner memory, provided by the manufacturer of the system. For more information about these procedures, see the manual of your computer.
The error that generates this message may occur after the first reboot during Windows Setup, or after installation is complete. A possible cause of the error is incompatibility of the system BIOS. BIOS problems can be solved by upgrading the version of the system BIOS.
BCCode: 1st 0x0000001E<-- read="" this="">
* 1045.html http://www.faultwire.com/solutions-fatal_error/Check-to-be-sure-you-have-adequate-Disk-Space-0x0000001E-==================================================================
Look in the Event Viewer to see if something is reported on those.
http://www.computerperformance.co.UK/Vista/vista_event_viewer.htmMyEventViewer - free - a simple alternative in the standard event viewer
Windows. TIP - Options - Advanced filter allows you to see a time rather
of the entire file.
http://www.NirSoft.NET/utils/my_event_viewer.htmlHere are a few ways to possibly fix the blue screen issue. If you could give the blue screen
info that would help. Such as ITC and 4 others entered at the bottom left. And all others
error information such as codes of STOP and info like IRQL_NOT_LESS_OR_EQUAL or PAGE_FAULT_IN_NONPAGED_AREA and similar messages.As examples:
BCCode: 116
BCP1: 87BC9510
BCP2: 8C013D80
BCP3: 00000000
BCP4: 00000002or in this format:
Stop: 0 x 00000000 (oxoooooooo oxoooooooo oxoooooooo oxooooooooo)
Tcpip.sys - address blocking 0 x 0 00000000 000000000 DateStamp 0 x 000000000It is an excellent tool for displaying the blue screen error information
BlueScreenView scans all your minidump files created during ' blue screen of the.
death ' crashes and displays information about all accidents of a table.
Free
http://www.NirSoft.NET/utils/blue_screen_view.htmlBlueScreens many are caused by old or damaged, in particular the video drivers drivers however
There are other causes.You can do mode if necessary safe or the Vista DVD command prompt or
Options recovery if your system is installed by the manufacturer.How to start on the System Recovery Options in Windows 7
http://www.SevenForums.com/tutorials/668-system-recovery-options.htmlYou can try a system restore to a point before the problem started when one exists.
How to do a system restore in Windows 7
http://www.SevenForums.com/tutorials/700-system-restore.html-------------------------------------------------------------------------
Start - type this in the search box-> find COMMAND at the top and RIGHT CLICK – RUN AS ADMIN
Enter this at the command prompt - sfc/scannow
How to fix the system files of Windows 7 with the System File Checker
http://www.SevenForums.com/tutorials/1538-SFC-SCANNOW-Command-System-File-Checker.htmlHow to analyze the log file entries that the Microsoft Windows Resource Checker (SFC.exe) program
generates cbs.log Windows Vista (and Windows 7)
http://support.Microsoft.com/kb/928228The log can give you the answer if there is a corrupted driver. (Says not all possible
driver problems).Also run CheckDisk, so we cannot exclude as much as possible of the corruption.
How to run the check disk at startup in Windows 7
http://www.SevenForums.com/tutorials/433-disk-check.html-------------------------------------------------------------------------
Often drivers up-to-date will help, usually video, sound, network card (NIC), WiFi, part 3
keyboard and mouse, as well as of other major device drivers.Look at the sites of the manufacturer for drivers - and the manufacturer of the device manually.
http://pcsupport.about.com/od/driverssupport/HT/driverdlmfgr.htmHow to install a device driver in Vista (also Windows 7) Device Manager
http://www.Vistax64.com/tutorials/193584-Device-Manager-install-driver.htmlStop Windows 7 to automatically install device drivers
http://helpdeskgeek.com/Windows-7/stop-Windows-7-from-automatically-installing-device-drivers/How to disable automatic driver Installation in Windows 7 / Vista
http://www.AddictiveTips.com/Windows-Tips/how-to-disable-automatic-driver-installation-in-Windows-Vista/Turn off Windows Update Device Driver search prompt in Windows 7 / Vista (for professionals,
Ultimate and Enterprise)
http://www.AddictiveTips.com/Windows-tips/disable-Windows-Update-device-driver-search-prompt/-------------------------------------------------------------------------
How to fix BlueScreen (STOP) errors that cause Windows Vista to shut down or restart
quit unexpectedly
http://support.Microsoft.com/kb/958233Troubleshooting Vista Blue Screen, error of JUDGMENT (and Windows 7)
http://www.chicagotech.NET/Vista/vistabluescreen.htmUnderstanding and decoding BSOD (blue screen of death) Messages
http://www.Taranfx.com/blog/?p=692Windows - troubleshooting blue screen errors
http://KB.wisc.edu/page.php?id=7033-------------------------------------------------------------------------
In some cases, it may be necessary.
Startup Options recovery or Windows 7 disk repair
How to run a startup repair in Windows 7
http://www.SevenForums.com/tutorials/681-startup-repair.htmlHow to start on the System Recovery Options in Windows 7
http://www.SevenForums.com/tutorials/668-system-recovery-options.htmlHow to create a Windows 7 system repair disc
http://www.SevenForums.com/tutorials/2083-system-repair-disc-create.htmlHow to do a repair installation to repair Windows 7
http://www.SevenForums.com/tutorials/3413-repair-install.htmlI hope this helps.
Rob Brown - Microsoft MVP<- profile="" -="" windows="" expert="" -="" consumer="" :="" bicycle="" -="" mark="" twain="" said="" it="">
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my windows no longer me updates windows Premium 7 updated what can I do?
the full version of my original was windows ME, I bought an xp sp1 update then improved ultimate vista and windows 7 pro upgrade. all improvements have been updated from best buy retail box. All my multimedia upgrades is also the sp1 versions purchased on the day they were released by microsft.
Well, since microsoft collapsed suporting some of these OS versions threw validation or updates that I can accomplish is no longer install my upgrade windows 7 pro version.
I can do service pack 3 download individual update to ecetra but I can't Edifier activation for in the era of the time, I need to upgrade to higher version. each step has many obstacles. can anyone help or tell me what microsoft put in place for people like me... I mean Jeez I paid throughout the retail price for each version along the way.
If your computer comes with a qualifying previous license such as Windows Vista or Windows XP and the certificate of authenticity is still attached to the machine in good condition, then the COST is reason enough to represent the compliance to the software license agreement. No previous required software installation, which means you can do a clean install with Windows 7 Upgrade disk.
How to do a clean install with upgrade disc:
Boot from the Windows 7 DVD
Click Install now
Accept the license agreement
When the option is displayed to select a type of installation, click (Custom advanced)
Click on drive Options
Select the disc/s click on Delete
Click new
Click on apply
Click OK
Click Format, and then click next to proceed with the installation
Skip entering your product key Windows 7 and complete the installation.
When you reach the desktop, click Start, right-click on computer
Click on properties
Scroll down to the Windows Activation
Click the link x days before activation.
Click on the link that says: "show me other ways to activate.
Enter the product key
Click next
Select the Activation of the phone
Click Next when you enter your key page
Select your country
Click Next, call the number listed
Be sure to explain your situation to the Appeals Officer.
Provide the installation generated when ID requested by the call agent
They give a confirmation ID in return, enter it
Click next to complete the activation.
However, the requirements for the media upgrade is that you have an operating system already eligible such as Windows XP or Vista installed to use it. Since the Windows 7 end user license agreement.
15 UPDATES. To use upgrade software, you must first be licensed for the software that is eligible for the upgrade. After the upgrade, this agreement takes the place of the agreement for the software that you upgraded. After upgrade, you can no longer use the software that you upgraded.
So, if you are always denied, you will just have to reinstall Windows XP or Vista and let it do the verification of eligibility.
or
How to activate Windows 7 manually (activate by phone)
1) click Start and in the search for box type: slui.exe 4
(2) press the ENTER"" key.
(3) select your "country" in the list.
(4) choose the option "activate phone".
(5) stay on the phone (do not select/press all options) and wait for a person to help you with the activation.
(6) explain your problem clearly to the support person.
http://support.Microsoft.com/kb/950929/en-us
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