Product code buy Photoshop elements for Windows instead of Mac!
I have come to buy Photoshop elements 14 and downloaded on my Macbook Pro.l reception I received by e-mail gives a product code for Windows not for Mac (I don't remember there being an option to choose a Mac product, but that's another topic!) so when I try to enter the given code the program unsurprisingly says the code is invalid. Anyone know the best way to get this corrected? Thanks in advance.
http://helpx.Adobe.com/x-productkb/policy-pricing/return-cancel-or-change-order.html
Tags: Adobe
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Error! purchase Photoshop elements pour Windows instead of Mac!
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Please see the link below.
Exchange a product for a different version of the language or platform
For more information you can contact the Support Chat Adobe at the link below.
Please make sure that you are connected to the right adobe ID.
Hope this will help you.
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Have you tried to reinstall items, if it ran on the 7 and 8, it should work very well. If that doesn't help, you could do a right click on the file .exe and if he thinks it is running about 7 or 8.
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guillaumeM
It's not Adobe, but rather mainly to a user forum. You need to contact Adobe online orders to set the agenda.
Please use the following link
or
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Both can take you to the same place, but I would start with the first (that Adobe online orders of cat is listed as active at this time with this route).
Please let us know what your schedule allows.
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No need to worry, in this case, you must contact Adobe customer service.
They will certainly check and fix this problem:
Click the button still need help, and then select the Chat option.
Or
You can also try with the link below:
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Thank you
To the link below, click on the still need help? the option in the blue box below and choose the option to chat...
Make sure that you are logged on the Adobe site, having cookies enabled, clearing your cookie cache. If it fails to connect, try to use another browser.
Get help from cat with orders, refunds and exchanges (non - CC)
http://helpx.Adobe.com/x-productkb/global/service-b.html ( http://adobe.ly/1d3k3a5 )
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Hi ceciliat.
What program did you buy?
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