bought photoshop element 13 for windows instead of mac (not bought)
Please, how can I change the element of photoshop 13? because I bought the wrong one.i bought a version of windows instead of mac OS X, yosemites version.please, how can I get the mac version? Thank you
No need to worry, in this case, you must contact Adobe customer service.
They will certainly check and fix this problem:
Click the button still need help, and then select the Chat option.
Or
You can also try with the link below:
Tags: Adobe
Similar Questions
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I bought elements 14 for windows instead of Mac how this can be fixed?
How can I get my download of 14 elements sent me for my Mac it was sent to me for Windows?
Thank you
To the link below, click on the still need help? the option in the blue box below and choose the option to chat...
Make sure that you are logged on the Adobe site, having cookies enabled, clearing your cookie cache. If it fails to connect, try to use another browser.
Get help from cat with orders, refunds and exchanges (non - CC)
http://helpx.Adobe.com/x-productkb/global/service-b.html ( http://adobe.ly/1d3k3a5 )
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I have a Mac and I accidentally bought Photoshop elements 13 for Windows, I not able to find the Mac version and thought that it would be applicable for Mac as well (it looked in this way in the description of tech). However, now my serial number does not match a mac version. What can I do? I have no need for a serial number of Windows-applicable only, can it be transformed into mac somehow?
Please see the link below.
Exchange a product for a different version of the language or platform
For more information you can contact the Support Chat Adobe at the link below.
Please make sure that you are connected to the right adobe ID.
Hope this will help you.
Kind regards
Hervé Khare
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Lack of camera raw dialog box in Photoshop Elements 8 for Windows.
Hello
I have Photoshop Elements 8 for Windows. It runs on a Windows 32 - bit Windows Vista VirtualBox virtual machine.
It worked fine, but suddenly opening of raw images from Nikon is no longer opens the Camera Raw dialog box, but takes me directly into the editing on Photoshop Elements.
I really like having the area of the Camera Raw dialog box to open as I do most of my treatment using this before opening the file that results in the elements of the image.
Does anyone know how to get this back box, or open in the elements?
I tried to open the images in Photoshop Elements by using the element of mnu ' open under... ". "in the menu file, then the 'Camera Raw' choice as the image type, but it nevertheless opens without the Camera Raw dialog box.
Thank you very much.
Check your settings screen for vista resolution.
I believe that the resolution of the screen should be at least 1024 x 768 for the dialog box camera raw show in pse 8.
For example, if, instead of run VirtualBox full screen, your running in windowed mode or transparent and done the small window by dragging on the corner, which would automatically reduce the resolution of the screen in vista.
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Upgrade CameraRaw 8.0 on Photoshop Elements 12 for Windows Vista
Hello
Two years ago, I got on Amazon Photoshop elements 12 for Windows Vista which includes CameraRaw 8.0.
Is it possible and how to upgrade CameraRaw on my PC which has Windows Vista as operating system?Thank you very much
Francesco
You have a special camera that pse 13 does not open the files from?
From photoshop elements on windows vista can only use up to camera raw 8.3 and I believe that the updater for pse 12 will be automatically updated on vista, a manual of installation
the plugin camera raw 8.3 is required.
You can try help > updates inside editor PES 12 to see if it works before making the installation of camera raw 8.3 manual
Guidelines and download on this page under Revert to 8.3 on Windows 32 - bit Windows XP and Vista or back to 8.3 on Windows 64-bit Windows XP and Vista.
If you have windows vista 32 or 64-bit, you want to use the camera Raw 8.3 for Windows 32-bit from pse 12 is a 32-bit program.
Adobe Camera Raw 8.4 or later on Mac OS 10.6, Windows XP and Vista
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Just downloaded photoshop elements 14 for windows I want to download the mac version. Any ideas what to do?
Hi Jeremy,.
You purchased Photoshop elements 14 for windows that will not work on mac.
In order to get to the Mac platform, please Contact Customer Care
They cancel this order for the windows platform.
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Help! Just downloaded first for Windows instead of Mac OS...
Hello! You just purchased Premiere Elements and Photoshop Elements, but ordered download for Windows instead of Mac... I have not started the download again (just registered products)... How can I switch to the Mac platform without having to contact the telephone customer service (it's the weekend)?
Thank you, G.
guillaumeM
It's not Adobe, but rather mainly to a user forum. You need to contact Adobe online orders to set the agenda.
Please use the following link
or
Return, cancel or change an Adobe order
Both can take you to the same place, but I would start with the first (that Adobe online orders of cat is listed as active at this time with this route).
Please let us know what your schedule allows.
Thank you.
RTA
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Product code buy Photoshop elements for Windows instead of Mac!
I have come to buy Photoshop elements 14 and downloaded on my Macbook Pro.l reception I received by e-mail gives a product code for Windows not for Mac (I don't remember there being an option to choose a Mac product, but that's another topic!) so when I try to enter the given code the program unsurprisingly says the code is invalid. Anyone know the best way to get this corrected? Thanks in advance.
http://helpx.Adobe.com/x-productkb/policy-pricing/return-cancel-or-change-order.html
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I bought and installed Photoshop elements 14... This is for Windows, and I needed it to a Mac. Is there a way to solve this problem without having to again buy Photoshop 14?
If you have only a serial number of victory, you will need to exchange for a mac serial, a product of Adobe for another language or version of trading platform
in the meantime, you can use the trial,
Available downloadable Setup files:
- Suites and programs: CC 2015 | CC 2014 | CC | CS6 | CS5.5 | CS5 | CS4, CS4 Web Standard | CS3
- Acrobat: DC, XI, X | Suite X | 9,8 | 9 standard | 8 standard
- Captivate: 9 | 8 | 7 | 6 | 5.5, 5 | 1
- Cold Fusion: 11: 10 | 9.0.2 version 9.0.0, 9.0.1, 8.0.1, 8.0.0, 7.0, 6.1, 6.0, 5.0, 4.0
- Contribute: CS5 | CS4, CS3 | 3,2
- FrameMaker: 12, 11, 10, 9, 8, 7.2
- Lightroom: 6.4| 6| 5.7.1| 5 | 4 | 3
- Photoshop Elements: 14,13,12,11,10 | 9,8,7 win | 8 mac | 7 mac
- Premiere Elements: 14,13,12,11,10| 9, 8, 7 win | 8 mac | 7 mac
Download and installation help links Adobe
Help download and installation to Prodesigntools links can be found on the most linked pages. They are essential; especially steps 1, 2 and 3. If you click on a link that does not have these listed steps, open a second window by using the link to Lightroom 3 to see these "important Instructions".
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Download Adobe Photoshop Elements 9 for Windows 7
I recently updated my laptop to Windows 7 and when I did, I lost my Photoshop Elements 9 and Prime Elements 9 programs. I went to the Adobe web site to download the two but get an error message as soon as it starts the download. I'm trying to understand if it's a compatibility issue or if there is something I am doing wrong. Anyone know?
Hi MHGH,
Please try to download Photoshop Elements from the given link: http://prodesigntools.com/photoshop-elements-9-premiere-elements-9-direct-download-links.h tml .
Please follow the very important instructions before downloading.
Requirements for the installation of Photoshop Elements 9: http://solutionpartners.adobe.com/products/photoshopel/systemreqs/ .
Kind regards
Romit SInha
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Adobe Photoshop Elements 9 for Windows
"" "" Installation disk lost. ' " How can I re - install without disc. Have my S/N
You can download the installer for PES 9 of the link, but be sure to read 'Very important', mentioned on this site very carefully before you download below.
http://prodesigntools.com/Photoshop-elements-9-premiere-elements-9-direct-download-links.h tml
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Photoshop elements upgrade for Windows 7
Nice day
I have 3 elemets Photoshop and Photoshop, first 3 items, but since the upgrade to a new computer that is running Windows 7, I'm not able to reload the software. How can I go about upgrading to a new compatible version?
I'm naïve enough with PC stuff, some clear guidance would be appreciated!
Buy PS11 and PSE11 online on the site of Adobe
http://www.Adobe.com/products/Photoshop-premiere-elements/buying-guide.html
or buy a boxed version of your local dealer.
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Purchase for windows instead of mac
By mystake, I bought the program for windows when I have a mac, what I can do to fix this?
Hi ceciliat.
What program did you buy?
Please see an Adobe product for another language or version of trading platform
Kind regards
Assani
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Now, I have a MacBook and want to download EP 12 for Mac. He tells me that the product key is not valid for 12 EP. Is it possible to download the Mac version without buy 12 EP yet?
Thanks for the reply. The problem was that the download of PSE12 Mac would not accept the serial number of Windows 12 PES. I started a chat session and the representative of Adobe had to cancel Windows serial number and generate a Mac one. I was able to complete the installation. Yay!
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Looks like I've had photoshop for windows instead of mac, how to fix this?
just bought photoshop and it seems to be a version of windows and will not download on my mac. Help, please.
You can go here to swap for the mac version
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