Purchase for windows instead of mac
By mystake, I bought the program for windows when I have a mac, what I can do to fix this?
Hi ceciliat.
What program did you buy?
Please see an Adobe product for another language or version of trading platform
Kind regards
Assani
Tags: Photoshop Lightroom
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Help! Just downloaded first for Windows instead of Mac OS...
Hello! You just purchased Premiere Elements and Photoshop Elements, but ordered download for Windows instead of Mac... I have not started the download again (just registered products)... How can I switch to the Mac platform without having to contact the telephone customer service (it's the weekend)?
Thank you, G.
guillaumeM
It's not Adobe, but rather mainly to a user forum. You need to contact Adobe online orders to set the agenda.
Please use the following link
or
Return, cancel or change an Adobe order
Both can take you to the same place, but I would start with the first (that Adobe online orders of cat is listed as active at this time with this route).
Please let us know what your schedule allows.
Thank you.
RTA
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No need to worry, in this case, you must contact Adobe customer service.
They will certainly check and fix this problem:
Click the button still need help, and then select the Chat option.
Or
You can also try with the link below:
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I bought elements 14 for windows instead of Mac how this can be fixed?
How can I get my download of 14 elements sent me for my Mac it was sent to me for Windows?
Thank you
To the link below, click on the still need help? the option in the blue box below and choose the option to chat...
Make sure that you are logged on the Adobe site, having cookies enabled, clearing your cookie cache. If it fails to connect, try to use another browser.
Get help from cat with orders, refunds and exchanges (non - CC)
http://helpx.Adobe.com/x-productkb/global/service-b.html ( http://adobe.ly/1d3k3a5 )
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Product code buy Photoshop elements for Windows instead of Mac!
I have come to buy Photoshop elements 14 and downloaded on my Macbook Pro.l reception I received by e-mail gives a product code for Windows not for Mac (I don't remember there being an option to choose a Mac product, but that's another topic!) so when I try to enter the given code the program unsurprisingly says the code is invalid. Anyone know the best way to get this corrected? Thanks in advance.
http://helpx.Adobe.com/x-productkb/policy-pricing/return-cancel-or-change-order.html
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I have a Mac and I accidentally bought Photoshop elements 13 for Windows, I not able to find the Mac version and thought that it would be applicable for Mac as well (it looked in this way in the description of tech). However, now my serial number does not match a mac version. What can I do? I have no need for a serial number of Windows-applicable only, can it be transformed into mac somehow?
Please see the link below.
Exchange a product for a different version of the language or platform
For more information you can contact the Support Chat Adobe at the link below.
Please make sure that you are connected to the right adobe ID.
Hope this will help you.
Kind regards
Hervé Khare
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just bought photoshop and it seems to be a version of windows and will not download on my mac. Help, please.
You can go here to swap for the mac version
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See if anything here help: https://helpx.adobe.com/x-productkb/policy-pricing/order-product-platform-language-swap.ht ml
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You can check: a product for another language or version of trading platform
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Platform swaps are available from Adobe - but only for the current version which is CS6.
Your choice is now to
(a) purchase an "extension" of CS5 Windows to CS6 Mac by using the link provided above, or
(b) attach the creative cloud
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Can I download cs3 for windows on a mac?
You can download the trial version of the software from the page linked below.
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CS3 and CS4: http://prodesigntools.com/download-adobe-cs4-and-cs3-free-trials-here.html
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Available downloadable Setup files:
- Suites and programs: CC 2015 | CC 2014 | CC | CS6 | CS5.5 | CS5 | CS4, CS4 Web Standard | CS3
- Acrobat: DC, XI, X | Suite X | 9,8 | 9 standard | 8 standard
- Captivate: 8 | 7 | 6 | 5.5, 5 | 1
- Cold Fusion: 11: 10 | 9.0.2 version 9.0.0, 9.0.1, 8.0.1, 8.0.0, 7.0, 6.1, 6.0, 5.0, 4.0
- Contribute: CS5 | CS4, CS3 | 3,2
- FrameMaker: 12, 11, 10, 9, 8, 7.2
- Lightroom: 6| 5.7.1| 5 | 4 | 3
- Photoshop Elements: 14,13,12,11,10 | 9,8,7 win | 8 mac | 7 mac
- Premiere Elements: 14,13,12,11,10| 9, 8, 7 win | 8 mac | 7 mac
Download and installation help links Adobe
Help download and installation to Prodesigntools links can be found on the most linked pages. They are essential; especially steps 1, 2 and 3. If you click on a link that does not have these listed steps, open a second window by using the link to Lightroom 3 to see these "important Instructions".
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I really want MS to treat people like they're idiots. :-( One of the reasons why I have avoid them more.
And I avoid using a software which provides support through forums, forums are a waste my time! Options would be nice.
I have a Mac, I know. I have a Windows computer up-to-date with Silverlight, I know.
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Hi, Marilyn.
Thanks for the suggestion, but not necessary. I had the problem solved, as I've mentioned in my previous post.
Also noted there, I do not use MS Forums except as a last resort. And sometimes I just give up instead of using the forums.
Why?
- MS Server response time is slow cussedly too often.
- I have to look for answers, rather than simply through a condensed list, as you can with a newsgroup reader.
The problem with research is, if I use the word 'bucket' and posters use the word 'bucket', in the subject line, I'll never find it. But if I can easily scroll the list quickly, and I see the word 'bucket', I can't stop and open this message.
- The same messages show 2-3 times in the threaded view.
- Forums of waste server and user of the resources and bandwidth transmission system. You always download the same Visual information such as graphics and ads over and over and over ad nauseam.
- Forums are for people who do not know how to use focus groups and companies like MS used to provide good documentation with their products.
- Connection time can take forever.
All the above comments, to some extent, apply to all the forums that I have all been forced to use.
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CC Flash publish Air desktop for Windows from a Mac?
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Hello
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Thank you!
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Hello
I just bought a serial number Photoshop elements 14 of a trial downloaded on my mac. Unfortunately, I got a serial number for Windows, and of course, this does not have to activate my version of Mac OS. How can I get a right series, I paid for this?
TKS
Mike
Contact support - for the link below, click on the still need help? option in the blue box below and choose the option to chat or by phone...
Make sure that you are logged on the Adobe site, having cookies enabled, clearing your cookie cache. If it fails to connect, try to use another browser.
Get help with orders, refunds and exchanges (non - CC)
http://helpx.Adobe.com/x-productkb/global/service-b.html ( http://adobe.ly/1d3k3a5 )
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