"Windows Media Player cannot play the CD because the disc is dirty or damaged" then tried to play or rip CD
Original title: in trouble with listening to music with my computer / RIP to my computer. says disc dirty error or damaged. new cd used
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Ideas:
- You have problems with programs
- Error messages
- Recent changes to your computer
- What you have already tried to solve the problem
Hi sheeneevandomm,
1. the problem occurs with any particular CD\DVD?
2. did you of recent changes on the computer?
3. you have any third-party DVD burning software on the computer?
I suggest that you visit the site for manufacturer of DVD player and update the firmware of the drive, check to see if it helps.
For more information on the firmware update, you will need to contact the manufacturer of the drive.
I also suggest that you update the drivers from the chipset on the computer by contacting the manufacturer of the computer, check if it helps.
Important: Change (CMOS) BIOS/complementary metal oxide semiconductor settings can cause serious problems that may prevent your computer from starting properly. Microsoft cannot guarantee that problems resulting from the configuration of the BIOS/CMOS settings can be solved. Changes to settings are at your own risk.
I hope this helps!
Halima S - Microsoft technical support.
Visit our Microsoft answers feedback Forum and let us know what you think.
Tags: Windows
Similar Questions
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When you try to play a dvd it (above) is displayed. Anyone know where I can be able to get a updated driver free for my video card, or in any other way to solve this problem. your help would be greatly appreciated. Thank you.
When you try to play a dvd it (above) is displayed. Anyone know where I can be able to get a updated driver free for my video card, or in any other way to solve this problem. your help would be greatly appreciated. Thank you.
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What version of Windows are you using?The free VLC Media Player may be worth a try...
It will play anything.(FWIW... it's always a good idea to create a system)
Restore point before installing software or updates)VLC Media Player (32-bit Version)
http://www.filehippo.com/download_vlc_32/
(works on XP, Vista, 7, 8)
(the name of the file to download is: vlc - 2.0.5 - win32.exe)(FWIW... it's always a good idea to create a system)
Restore point before installing software or updates)VLC Media Player (64-bit Version)
http://www.filehippo.com/download_vlc_64/
(works on XP, Vista, 7, 8)
(the name of the file to download is: vlc - 2.0.5 - win64.exe)And the following links may be worth a visit:
(2004673) Windows Media Player cannot
read the DVD because it is not possible to
turn on analog copy on the output protection
view
http://support.Microsoft.com/kb/2004673Windows Media Player cannot play the DVD because it is not
possible to put on the protection against analog copying on the output screen
http://www.Microsoft.com/windows/windowsmedia/player/Webhelp/default.aspx?&mpver=12.0.7100.0&ID=C00D1167&ContextId=61&OriginalID=C00D1167 -
* Original title: wrong Region
Windows Media Player will not play CD - advise
"Windows Media Player cannot play the DVD because the disc prohibits playback in your region of the world. You must obtain a disc that is intended for your geographic region. "
Note I am eager to play a CD and it is recognizing a DVD?
can anyone help
Hello
1. what version of Windows is installed on the computer?
2. what version of Windows Media Player is installed on the computer?
3. what region is your currently defined DVD player on?
4. are you able to play other DVDs?
Please follow the provided steps and update us with the results.
Note: All the steps apply to Windows 7
Method 1: Try to change the region of the DVD player and check the result. To do this, try the following steps:
a. Click Start, click computer.
b. right click on the DVD drive, and then click Properties.
c. click on the Hardware tab, click the properties button and modify the DVD of the region.Method 2: Uninstall the DVD player and check.
a. Click Start, type devmgmt.msc and press to enter.
b. develop DVD players, right click on the sub element and click on uninstall.
c. restart the computer and check the result.
Once you restart the computer, the DVD driver will be loaded automatically.
d. try to play the DVD and check the result.
You can run the troubleshooting Windows Media Player DVD Troubleshooter and check that it helps.
Open the Windows Media Player DVD Troubleshoot utility
http://Windows.Microsoft.com/en-us/Windows7/open-the-Windows-Media-Player-DVD-Troubleshooter
Let us know if it helps!
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Windows Media Player cannot play the file because there is a problem with the audio device.
Original title: Media Player
I tried to play my music in media player and they will not play. The tab that appears says "Windows Media Player cannot play the file because there is a problem with the audio device. It might not be a sound device installed on your computer, it can be used by another program, or it may not work properly. Also, I can not play music in the window, that I downloaded everything. If anyone has an answer I would appreciate the help. Thank you
Hi MikeMcKayXE,
· What is the brand and model of the computer?
Follow the suggestions below for a possible solution:
Method 1: Quit other programs that may be using your sound device, and then try to play the file again.
Method 2: Install an updated driver.
Step 1: Firstly uninstall the audio from the device manager driver and Add / Remove Programs
a. click Startand then click Control Panel.
b. click Systemand click on the hardware tab, then click Device Manager.
c. to the title sound, video and games controller, check the sound card that is listed.
d. right click on the sound card, and then click Uninstall driver.
Step 2: To see if an updated driver is available, use Windows Update or access the sound device manufacturer's Web site.
Follow these steps to do the same thing:
a. click Startand then click Control Panel.
b. click Systemand click on the hardware tab, then click Device Manager.
c. the title sound, the video controller and games, make sure that the sound card is listed.
d. right click on the sound card and then click Update driver to install the latest version of the driver.
e. visit the sound card manufacturer's Web site to determine if a newer version of the driver is available for download.
Method 3: If you have multiple audio devices installed on your computer, try to use another. The selected audio device might not support Secure Audio Path (SAP).
You can see the following article for more information:
Resolution of the problems of reading in the Windows Media Player for Windows XP
http://support.Microsoft.com/kb/306317
Let us know if that helps.
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Original title: Media Player
THE FOLLOWING IS a MESSAGE I GET WHEN TRYING TO DOWNLOAD FILES: "Windows Media Player cannot play this file because there is a problem with the audio device. "It might not be a sound device installed on your computer, it can be used by another program, or it might is not working properly. What "audio device" are talking about?
Hello
1. do you get an error with this error code?
2 have you installed multiple audio devices on your computer?
3. what version of Media Player do you use?
4. were you able to play the files using Media Player without any problem before?
5 did you a recent software or changes to the material on the computer?
Audio device is the part that allows sound from the computer. If the appliance is used or if the drivers are corrupt, then you can get the error message.
I suggest you go through the steps and check.
Method 1:
Quit other programs that may be using your sound device, and then try to play the file again.
Method 2: Install an updated driver.
Step 1: Firstly uninstall the audio driver from Device Manager and add or remove programs
How to change or remove a program in Windows XP
http://support.Microsoft.com/kb/307895
a. click Startand then click Control Panel.
b. click Systemand click on the hardware tab, then click Device Manager.
c. to the title sound, video and games controller, check the sound card that is listed.
d. right click on the sound card and then click on uninstall the driver.
Step 2: To see if an updated driver is available, use Windows Update or access the sound device manufacturer's Web site.
Follow these steps to do the same thing:
a. click Startand then click Control Panel.
b. click Systemand click on the hardware tab, then click Device Manager.
c. the title sound, the video controller and games, make sure that the sound card is listed.
d. right click on the sound card and then click Update driver to install the latest version of the driver.
e. visit the sound card manufacturer's Web site to determine if a newer version of the driver is available for download.
Method 3:
If you have multiple audio devices installed on your computer, try to use another. The selected audio device might not support Secure Audio Path (SAP).
Additional reference on:
Resolution of the problems of reading in the Windows Media Player for Windows XP
http://support.Microsoft.com/kb/306317/
Hope this helps and keep us informed if you need help.
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DVD decoder not installed?
I went to play a DVD on my computer this evening and received this msg: Windows Media Player cannot play the DVD because no compatible DVD decoder is not installed on your computer.
A few weeks ago, I played DVD on my computer. I would like to know what is happening. Any ideas/suggestions?I tried to play one of the same DVDs I played before... same message. Nothing to my knowledge has been removed from my computer and I'm the only one with access... "very confused.
Thanks if anyone can help.
Yes, and if you install the utility on your system, you'll see all decoders.
The utility will also tell you if a decoder is compatible or not.
Using Media Player version 10 or 11?
the utility tells me I have no decoder... the only thing I can think is that if I actually deleted it... I rarely remove anything because I do not add a lot... but it is possible a few weeks ago, I have to get rid of some things (I'm quite cautious because I'm not an expert). It is the Media Player version 11, I was trying to use... but I rebooted now 10 to see if there was something to update related that mess.
because I used the VLC Player successfully, I have not yet tried Windows Media Player (since WMP reloading and load the codec pack)
So great to have the entry of a person who knows what he's doing. Thanks again. I will try the Windows Media Player later and see if I have his use of return.
Have a great day!
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Windows Media Player cannot play the DVD because no compatible DVD decoder is not installed on your computer.
FWIW... Win XP cannot natively recognize Commercial
DVD video... it requires a DVD decoder.If you could play before commercial video DVD...
do a system restore to a time before this started
may be your solution.Or you could buy a DVD decoder at the following link:
(FWIW... it's always a good idea to create a system)
Restore point before installing software or updates)(948247) how to set a system restore
point in Windows XP
http://support.Microsoft.com/kb/948247Info about DVD decoders:
Plug-ins for Windows Media Player
http://Windows.Microsoft.com/en-us/Windows/downloads/Windows-Media-Player/plug-insOr you can download and use one of the following
freeware multimedia players:VLC Media Player
http://www.filehippo.com/download_vlc/
(works on XP/Vista/7)Media Player Classic Home Cinema
http://MajorGeeks.com/Media_Player_Classic_Home_Cinema_d6213.html
(works on XP/Vista/7)Or... you can try to download and install one of
the following Codec Packs.(FWIW... it's always a good idea to create a system)
Restore point before installing software or updates)* Proceed at your own risk *.
(1) K-Lite Codec Pack (full)
http://www.filehippo.com/download_klite_codec_pack/
(Win XP / Vista / Win 7-32 bit and 64 bit)(2) information on CCCP (combined Community Codec Pack)
http://www.CCCP-project.NET/wiki/index.php?title=Main_Page
(Windows 7, Vista and XP SP1 and above - 32-bit and 64-bit)Good luck...
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Original title: Windows Media Player
All of a sudden, I get the following error message when I try to use Windows Media Player 11: "Windows Media Player cannot play the DVD because no compatible DVD decoder is not installed on your computer." Never had this problem, or a message in the past.
Hi RRobb,
· Did you do changes on the computer before the show?
Follow these methods.
Method 1: If you have a DVD decoder (for example Power DVD) try reinstalling it.
How to change or remove a program in Windows XP
http://support.Microsoft.com/kb/307895
If this is not the case, see the following link:
Plug-ins for Windows Media Player
http://www.Microsoft.com/windows/windowsmedia/player/plugins.aspx
Method 2: Perform a system restore if the problem occurred recently.
How to restore Windows XP to a previous state
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Original title: unable to play any DVD
"Windows Media Player cannot play this DVD because there is a problem with the digital copy between your DVD player and the video card protection decoder. Try to install a driver available for your video card.
I tried to update all the drivers but the problem persists
Hi Neil,
1. have you made any hardware changes or software on the computer before this problem?
2. what version of windows Media Player do you use?
You can follow this link & check if the problem persists.
Windows Media Player Error Message help
Reference: How to troubleshoot issues that occur when you play a DVD in Windows XP?Hope the helps of information.
Please post back and we do know. -
Windows Media Player cannot play the DVD because no compatible DVD decoder is not installed on your computer
Windows Media Player cannot play the DVD because no compatible DVD decoder is not installed on your computer
====================================
FWIW... Win XP cannot natively recognize Commercial
DVD video... it requires a DVD decoder.If you could play before commercial video DVD...
do a system restore to a time before this started
may be your solution.Or you could buy a DVD decoder at the following link:
(FWIW... it's always a good idea to create a system)
Restore point before installing software or updates)Info about DVD decoders:
Plug-ins for Windows Media Player
http://Windows.Microsoft.com/en-us/Windows/downloads/Windows-Media-Player/plug-insOr you can download and use one of the following freeware
media players:VLC Media Player
http://www.filehippo.com/download_vlc/
(works on XP/Vista/7)Media Player Classic Home Cinema
http://MajorGeeks.com/Media_Player_Classic_Home_Cinema_d6213.html
(works on XP/Vista/7)Or... you can try to download and install one of the
Following codec packs.(FWIW... it is always preferable, if you create a system restore
point before installing any software or updates).* Proceed at your own risk *.
(1) K-Lite Codec Pack (full)
http://www.filehippo.com/download_klite_codec_pack/(2) information on CCCP (combined Community Codec Pack)
http://www.CCCP-project.NET/wiki/index.php?title=Main_PageGood luck...
Volunteer - MS - MVP - Digital Media Experience J - Notice_This is not tech support_I'm volunteer - Solutions that work for me may not work for you - * proceed at your own risk *.
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DVD playback problem started today. SE message: Windows Media Player cannot play the DVD because no compatible DVD decoder is installed on your computer ot. I have not had this problem before.
Hi RosemaryHanna,
Thanks for posting in the Microsoft community!
I understand that you are unable to read the DVD. I will try to help you with this question.
(1) did you make any changes before the show?
(2) the video works fine when playing any video recorded or audio files on the computer?
Method 1: Solve the video issues in Windows Media Player and other media or library
http://support.Microsoft.com/mats/windows_media_player_diagnostic/?WA=wsignin1.0
Method 2: You can see the steps mentioned in the article below
Supported decoders MPEG - 2 software DVD in Windows Media Player for Windows XP and Windows Vista
http://support.Microsoft.com/kb/306331
Note: The use of third-party software, including hardware drivers can cause serious problems that may prevent your computer from starting properly. Microsoft cannot guarantee that problems resulting from the use of third-party software can be solved. Software using third party is at your own risk.
Let us know the status of the issue. I will be happy to provide you with the additional options that you can use to get the problem resolved.
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"Windows Media Player cannot play the DVD because the disc prohibits playback in your region of the world. You must obtain a disc that is intended for your geographic region. "I'm getting it on all the DVD and video files now. Have downloaded new codacs did not help. Have you tried the fix auto, has not helped. Tried to download Media Player 11 but keep getting redirected to the checkout page. I have a valid version of windows Vista 32-bit.
original title: windows media player
The following article might be worth a visit.
Windows Vista - change DVD region
http://grok.LSU.edu/article.aspx?articleid=2334Please be aware that when you used all permits
changes (5 max) region... it will stay on the last region. -
Windows media player dvd region
After you apply an update to the media player, I now get the error message
"Windows Media Player cannot play the DVD because the disc prohibits playback in your region of the world. You must obtain a disc that is intended for your geographic region. »
natuarally ive checked the area defined for the reader and even tried to re applying the region
I then noticed its doing the same thing with dvd stored on my media server, and while he would not even play MPEG or avi stored on my hard drive
I went to my comments to logon (standard user) media player works fine
so I'm back and tried to reinstall the mediaplayer to my admin login, it wouldn't let me not delete it, ran Media Player microsoft penalty shooter, he said everything ok
so I changed the guest account on an admin account to try to remove it from there, but as soon as I did this mediaplayer stopped working in the feedback connection that leads me to believe its a sort of level access virus, that has permeated the media player or a defect in this connection required to complete admin update media player
Hello
· Have you tried the steps in method 1 of troubleshooting?
· Do you have any code or an error message when you try to uninstall Windows Media player?
Method 1:
You can try to connect the different DVD player and check if it works.
Method 2:
You can re - register wmp.dll file and check if it helps.
(a) log on as an administrator.
(b) click Start, type cmd in the Search text box, right-clickcmd.exe, click run as administrator, and then click on continue.
(c) at the command prompt, type regsvr32 wmp.dll press ENTER.Method 3:
You can also try to create a new administrator user account and check if it helps:
http://Windows.Microsoft.com/en-us/Windows-Vista/create-a-user-account
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Original title - PROBLEM WITH WINDOWS MEDIA PLAYER
I tried to view a technical presentation online and this is the error I received; -what it means and how can I fix it?
Windows Media Player cannot play the file because a network error occurred. The server may not be available. Check that you are connected to the network and that your proxy settings are correct.
Hi NinaOwens,
1. are you able to view the same content from a different computer?
2. you get the error only with a particular file or with the majority of them?
3. during how long have you had this problem?
4. did you sons of recent change the computer?You can see the links below and check if the proxy settings are correctly performed. Also you can check the other links to verify network connections-
http://Windows.Microsoft.com/en-us/Windows-Vista/change-proxy-settings-in-Internet-Explorerhttp://Windows.Microsoft.com/en-us/Windows-Vista/troubleshoot-Internet-connection-problems
http://Windows.Microsoft.com/en-us/Windows-Vista/troubleshoot-network-connection-problems
I hope this helps.
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Original title: speaker FOR desktop
In the deskstop I connected an external speaker INTEX WITH power SUPPLY via USB and pins with audio jack. The device is installed REALTek. When I play songs or video, he said: -.
"Windows Media Player cannot play the file because there is a problem with the audio device. "It might not be a sound device installed on your computer, it can be used by another program, or it might is not working properly.
How to solve this problem.
Hello
I realize has the inconvenience that you are having with your speakers that you get an error message while playing the songs. I will certainly help you to question.
I would like to know some information:
Have you tried to plug any other speakers or headphones?
You did changes to the hardware/software before this problem?
Have you tried using these speakers with another PC?
Also, I suggest you refer to the suggestion of Pinaki reducing replied on June 20, 2014 from the link below:
Hope this information helps.
Thank you to provide us with the information to look for more on this subject and to better understand the issue and we will be happy to offer our help.
Please get back to us with an update on the issue, we will be happy to help you.
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