Windows.Old does not list the "Documents and Settings".

I installed Windows Vista Ultimate on my main hard drive of workstations.  I looked online and saw a lot of messages on many sites saying that all my old documents of the previous version of Windows (XP that wouldn't start) should be available in the Windows.old folder, in a subfolder called Documents and Settings.  The only folders that are weProgram Files and Windows.  I tried to take possession of the entire record and made sure that Windows displays the hidden files and folders.  My username has the administrator capabilities.  I'mREALLY hoping that the files are not entirely lost.  All that I'm missing?

Hello

Documents and settings folder must exist inside the windows.old. Check if the file is hidden and also check the Recycle Bin folder is deleted by mistake.
Or you can also use windows search to search for any document in this folder to track the location of the folder.
 
I hope this helps.

Thank you, and in what concerns:
Shekhar S - Microsoft technical support.

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