Windows Phone app is not uninstall or reinstall.
Recently I am facing problems with me Windows Phone App for desktop computer, so I tried to uninstall it from my PC to reinstall. But I get an error message when I click on uninstall.
The message is this:
"The feature you are trying to use is on a network resource that is wrong.
Click OK to try again or enter a different path on the line containing the installation package ' {E786AE85-8A30-4CF2-BF-70-57404A5CD684}v.1.0.1720.1 "Source of use: C:\ProgramData\Applications\Cache\.
in the box bellow.
I click on browse, but I can't find the file. I used the search, but the result was the same.
I downloaded again the application .exe file and when I click on install a message appears that says that I have already install this application.
I think the problem may have come to use CCleaner to clean the registry.
Is there another way to uninstall this application?
I use:
Thank you.
Hello
I suggests using the fix to uninstall the application, and then install Windows all updates and then install the app, if you want to.
The fix, it will search the registry fixes.
Solve problems with programs that cannot be installed or uninstalled
http://support.Microsoft.com/mats/Program_Install_and_Uninstall
Note: start by selecting detects problems and apply the patches for me and then select Uninstall when he gives you a pop up. Now, select the application you want to install from the list, and then uninstall it.
Now, install all the Windows more recent updates for the computer up-to-date.
Follow these steps to install the updates.
a. press the Windows key + W and type Windows updates.
b. Select Check for Updates which will display a list of all the recent updates, those who must be installed on the computer, and then you can install them.
c. press the Windows key + W and type Windows updates.
d. Select install optional updates , then the updates.
e. now wait for a while when Windows checks for the latest updates for your PC.
f. If updates are found, tap or click install updates.
You are always welcome in our community, if you have other questions related to the issue.
Tags: Windows
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What is the brand and model number. the phone?
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