Windows stopped Toshiba Canvio external hard drive because it has reported problems (code 43 error)

This ext drive works on a notebook of friends (windows 7) and works also on the desktop (windows XP) but work on that notebook (windows xp). I realized problems as recommended by a number of times.  Problem remains.

Hello

-What diagnosis made?

One of the motors controlling the unit does not work.

First, run the troubleshooting material the Article from Microsoft fixit.

Hardware devices do not work or are not detected in Windows http://support.Microsoft.com/mats/hardware_device_problems/

Failure to fix, then uninstall and reinstall the device drivers.

  1. Click on Start then RUN and type Devmgmt.msc in the RUN box.
  2. Click disk drives in the list of hardware
  3. Click on the USB external hard drive with the question and click Uninstall.
  4. Once the hard drive is uninstalled, disconnect the USB cable.
  5. Wait 1 minute and then reconnect the USB cable. The driver should load automatically
  6. Search the external hard drive in Windows Explorer

You can view the documentation for the hardware for more information about diagnosing the problem

For reference:
Explanation of error codes generated by Device Manager in Windows XP Professional

http://support.Microsoft.com/kb/310123

Hope this information is useful.

Tags: Windows

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