Windows supports or not?

Hello!  I was recently contacted by phone by someone claiming to be an external body selected by Windows in the face of the difficulties I have experienced recently with my Dell Vostro 1700 computer. Recently he has been giving me messages that my backup has failed.  Then, after a diagnostic test that I did, I learned to save my files that I now need a new hard drive.  The appellant wanted to have access to my computer as they said it was corrupted.  They asked me to select start then run then type a few letters.  (from approx...) Forget the rest.) The result has been to call thousands of files and about 5 of them have been highlighted in red - telling me error.

I always hesitated to hand over access to my computer as it had asked me if I did online banking.
Do you think that I was contacted by fraudsters?

Yes, you have.

Microsoft will never contact you no more problems with your PC.
(If you bought it with the operating system installed, it is OEM software and warranty is administered by Dell)

Tags: Windows

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