Windows Update doesn't work not, error 0x824400A

Original title: cannot use windows update!

have tried us windows update to update an old Inspiron with windows xp family and I get the 0x824400A error message and I can't find any information on this! can someone please?  Also it is running windows service Pack 2 and I can't update the window 3.  Thank you

Hello

Remember to make changes to the computer before this problem?

Follow these methods

Method 1: Run the Microsoft fixit for the link.

http://support.Microsoft.com/mats/windows_update/

Method 2: You can also run a scan for viruses with Microsoft Safety scanner to make sure that the computer is free of viral infections.
http://www.Microsoft.com/security/scanner/en-us/default.aspx
Note: The Microsoft Safety Scanner ends 10 days after being downloaded. To restart a scan with the latest definitions of anti-malware, download and run the Microsoft Safety Scanner again.
The data files that are infected must be cleaned only by removing the file completely, which means that there is a risk of data loss.

Method 3:   Reset Windows Update components and check.

How to reset the Windows Update components?
http://support.Microsoft.com/kb/971058
Note: To do: Important This section, method, or task contains steps that tell you how to modify the registry. However, serious problems can occur if you modify the registry incorrectly. Therefore, make sure that you proceed with caution. For added protection, back up the registry before you edit it. Then you can restore the registry if a problem occurs. For more information about how to back up and restore the registry, click on the number below to view the article in the Microsoft Knowledge Base:

How to back up and restore the registry in Windows

http://support.Microsoft.com/kb/322756


Method 4:
if the methods above do not help, I suggest you delete the edb.log file and check if that helps.
Follow these steps:

a. click the Start button, click computer.

b. now, go to this site: C:\windows\softwaredistribution\datastore\logs\edb.log

c. delete the log file, and then restart the computer and check the issue.

Finally, you can install XP Service Pack 3.
How to get Windows XP Service Pack 3 (SP3)
http://support.Microsoft.com/kb/322389

Tags: Windows

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