Photosmart 1215 with Windows 7 64 bit - Windows Update doesn't help not

I read the other posts on how to install a driver for Photosmart 1215 by using Windows Update.  His does not work for me.  990c does not appear as another pilot.  If try just plugging in the printer and allowing Windows Update to find one that works, it may not.  The photosmart 1215 appears as an icon in devices and printers, but is in the section "unknown."  If its attached... but not as a printer.

Apology.  It does not work.  Read the instructions carefully......

http://support.HP.com/us-en/document/c01796821

Thank you

Ian

Tags: HP Printers

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    I tried the automatic and manual updates.

    I'm on Windows 7 X 64.

    I also tried the System Update Readiness Tool for Windows 7 for x 64-based systems (KB947821) running.

    Also, I get a message when I try to install the update this update does not apply to my version of windows...

    ???????

    Any ideas?

    Thanks in advance...

    Try to download and install these updates manually

    http://www.Microsoft.com/downloads/details.aspx?FamilyId=6C261DBF-14C6-4071-8523-E8BA8059FA54&displaylang=en

    Reset windows update components

    http://support.Microsoft.com/kb/971058

    If the problem persists, you better contact microsoft to help support.

    Microsoft has provided a support free for customers facing problems with windows update

    Good luck

    If this post can help solve your problem, please click the 'Mark as answer"If you find it useful, mark it as useful by clicking the 'Useful' button at the top of this message. Marking a post as answer, or relatively useful, you help others find the answer more quickly.

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