Windows Update goes to error 80070005 and don't plug or check for updates
When I go to windows update it goes to the error code when attempting to check updates
Sorry for not responding more early because I never received notification that you had posted the journal.
Apparently, here it is what is causing the access denied error code:
2011-06-02 23:33:33:956 1072 1568 Misc = process: C:\Program The Shield Deluxe\The shield 2011\vsserv.exe Deluxe
2011-06-02 23:33:33:956 1072 1568 COMAPI - START - COMAPI: search [ClientId = BitDefender Scan Service]
Then, the Service of Scan of BitDefender reports 2 updates are available, however, communication with servers update grave being stranded with an access denied message that seems to be caused by this specific "Scan Service.
23:34:59:874 - 0400 1 147 101 {00000000-0000-0000-0000-000000000000} 0 0 BitDefender Scan Service success synchronization Windows Update Client software detected 2 updates successfully.
2011-06-02 23:35:41:931 1300 1604 installation caution: SelfUpdate check failed download package information, error = 0x80070005
2011-06-02 23:35:41:931 1300 1604 Setup FATAL: SelfUpdate check failed, err = 0 x 80070005
2011-06-02 23:35:41:931 1300 1604 Agent * WARNING: jump scan, self-update check returned 0x80070005
2011-06-02 23:35:18:127 1300 1604 report REPORT EVENT: 2011-06-02 23:35:13:120 - 0400 1 148 101 {8115F7F1-BDC9-42FE-AE4E-FCA22F8B2AB3} {D67661EB-2423-451D-BF5D-13199E37DF28} 1 80070005 SelfUpdate software failure synchronization Client Windows Update not found with error 0x80070005.
See if the clean boot system configuration allows the system to communicate fully with the update servers - How to solve a problem by performing a boot in Windows Vista
NOTE: In the clean boot state will be disabled all firewalls of part 3.
Make sure that the native Windows Vista firewall is now on in the Panel after system restart to clean boot state.
Once the system has been rebooted as a clean boot, open Windows Update and do a check of updates. If update functions now you know for some that BitDefender has generated the access denied message.
However, it may have changed some system files or registry permissions and a clean boot will not solve these changes.
If this solves the problem of update, cancel the clean boot configuration and restart the system to normal Windows mode.
To speak frankly, suggest you contact BitDefender or use their forums to find out why this problem occurs - BitDefender Forum > Home and Home Office Protection
Tags: Windows
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Diagnostic report (1.9.0027.0):
-----------------------------------------
Validation of Windows data-->
Validation code: 50
Code of Validation caching online: 0x0
Windows product key: *-* - M3DJT - 4J3WC-733WD
The Windows Product Key hash: xo + ajVSpae7/4VoZjS7m6JL0f3A =
Windows product ID: 00371-OEM-8992671-00524
Windows product ID type: 2
Windows license Type: OEM SLP
The Windows OS version: 6.1.7601.2.00010100.1.0.048
ID: {D9A1C3D9-8B90-4758-A386-D8DB1595E8F7} (1)
Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/a, hr = 0 x 80070002
Signed by: n/a, hr = 0 x 80070002
Product name: Windows 7 Professional
Architecture: 0 x 00000009
Build lab: 7601.win7sp1_gdr.140303 - 2144
TTS error:
Validation of diagnosis:
Resolution state: n/a
Given Vista WgaER-->
ThreatID (s): n/a, hr = 0 x 80070002
Version: N/a, hr = 0 x 80070002
Windows XP Notifications data-->
Cached result: n/a, hr = 0 x 80070002
File: No.
Version: N/a, hr = 0 x 80070002
WgaTray.exe signed by: n/a, hr = 0 x 80070002
WgaLogon.dll signed by: n/a, hr = 0 x 80070002
OGA Notifications data-->
Cached result: n/a, hr = 0 x 80070002
Version: N/a, hr = 0 x 80070002
OGAExec.exe signed by: n/a, hr = 0 x 80070002
OGAAddin.dll signed by: n/a, hr = 0 x 80070002
OGA data-->
Office status: 100 authentic
Microsoft Office Enterprise 2007 - 100 authentic
OGA Version: N/a, 0 x 80070002
Signed by: n/a, hr = 0 x 80070002
Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3_E2AD56EA-765-d003_E2AD56EA-766-0_E2AD56EA-134-80004005_E2AD56EA-765-b01a_E2AD56EA-766-0_E2AD56EA-148-80004005_16E0B333-89-80004005_B4D0AA8B-1029-80004005
Data browser-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE; Win32)
Default browser: C:\Program Files (x 86) \Mozilla Firefox\firefox.exe
Download signed ActiveX controls: fast
Download unsigned ActiveX controls: disabled
Run ActiveX controls and plug-ins: allowed
Initialize and script ActiveX controls not marked as safe: disabled
Allow the Internet Explorer Webbrowser control scripts: disabled
Active scripting: allowed
Recognized ActiveX controls safe for scripting: allowed
Analysis of file data-->
Other data-->
Office details:
{D9A1C3D9-8B90-4758-A386-D8DB1595E8F7} 1.9.0027.0 6.1.7601.2.00010100.1.0.048 x 64 *-*-*-*-733WD 00371-OEM-8992671-00524 2 S-1-5-21-3368962057-1983600053-3752154110 Dell Inc. OptiPlex GX620 Dell Inc. A01 20050524000000.000000 + 00099733D07018400FC 0409 0409 Time(GMT-05:00) Standard is 0 3 100 100 Microsoft Office Enterprise 2007 12 5C60DDD3AFE7D86 s / PrYiutWQjbLl9PE2pmoBU + Dvc = 89388-707-0764396-65449 14 Content Spsys.log: 0 x 80070002
License data-->
The software licensing service version: 6.1.7601.17514
Name: Windows 7 Professional edition
Description: operating system Windows - Windows (r) 7, channel OEM_SLP
Activation ID: 50e329f7-a5fa-46b2-85fd-f224e5da7764
ID of the application: 55c92734-d682-4d71-983e-d6ec3f16059f
Extended PID: 00371-00178-926-700524-02-1033-7601.0000-2102014
Installation ID: 013005442894805561827775129664575736218684783075291150
Processor certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338
The machine certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339
Use license URL: http://go.microsoft.com/fwlink/?LinkID=88341
Product key certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340
Partial product key: 733WD
License status: Notification
Reason for the notification: 0xC004F057.
Remaining Windows rearm count: 3
Trust time: 28/08/2014-19:47:33
Windows Activation Technologies-->
HrOffline: 0x00000000
HrOnline: 0x00000000
Beyond: 0 x 0000000000000000
Event timestamp: 7:30:2014 10:34
ActiveX: Registered, Version: 7.1.7600.16395
The admin service: recorded, Version: 7.1.7600.16395
Output beyond bitmask:
--> HWID data
Current Hash HWID: OgAAAAEABAABAAIAAAABAAAABQABAAEAeqi6mRIhgv5I5Kp2ABvuJyA + fs + U54bFiLOWP4mzlz/sow is
Activation 1.0 data OEM-->
N/A
Activation 2.0 data OEM-->
BIOS valid for OA 2.0: Yes, but no SLIC table
Windows marker version: N/A
OEMID and OEMTableID consistent: n/a
BIOS information:
ACPI Table name OEMID value OEMTableID value
APIC DELL GX620
FACP DELL GX620
HPET DELL GX620
BOOT DELL GX620
SSDT DELL st_ex
ASF! REFERENCE DELL GX620
MCFG DELL GX620
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