Windows Update problem. Will not install the Silverlight security updates

I'm running the 32-bit version of windows xp service Pack 3. Windows Update: KBs 2514842 and KBs251827 download, but not install I am also running enternet explorer 8. When silverlight trys to install I get a message that it is on a resourse which is not available. I installed Silverlight a few years ago and have not used them. When I try to uninstall also says he's on a resourse which is not available. I opened the Control Panel on my computer and it says that it is there, but I can't seem to load. also have problems with Quicktime with the same problems. Everything else seems ok. I have the free version of AVG antiviris and protection to the current Ad on my computer.

Hello

I see you're questions fcaing install KB 2514842 and Ko 251827 "and Quicktime updates.

What is the full error message?

Let's try the following and check:

Step 1:

You can try the steps from the following link and then check if install updates:

How to clean a facility damaged Silverlight and then reinstall Silverlight

http://support.Microsoft.com/kb/2608523

Registry warning: Important this section, method, or task contains steps that tell you how to modify the registry. However, serious problems can occur if you modify the registry incorrectly. Therefore, make sure that you proceed with caution. For added protection, back up the registry before you edit it. Then you can restore the registry if a problem occurs. For more information about how to back up and restore the registry, click on the number below to view the article in the Microsoft Knowledge Base. How to back up and restore the in the Windows registry: http://support.microsoft.com/kb/322756

Step 2:

Due to QuickTime, you can check this link:

http://support.Apple.com/kb/HT1925

I hope that helps!

If the problem persists, or you need help on Windows let us know.

Tags: Windows

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