Windows Update question

Why the "Windows Update" indicates that I need the Office 2007/Office updates 2002 when I only have Office 2003 loaded?

I am trying to solve a problem with IE 7, so take the road to update my PC with patches provided by "Windows Update".

None have solved the problem yet.

If Office Compatibility Pack SP1 or SP2 is installed, you will be offered more updates for Office security. ~ Robear Dyer (PA Bear) ~ MS MVP (that is to say, mail, security, Windows & Update Services) since 2002 ~ WARNING: MS MVPs represent or work for Microsoft

Tags: Windows

Similar Questions

  • Cannot install Windows updates, error Code 641.

    Windows has encountered an unknown error. For 641, 80070641, 80070012 error numbers.

    It of funny to me that I serve on 31 computers Windows update since 1998 and never had the first problem with Windows update, and yet I see many posts like yours here all the time. Did you accidentally made changes to the registry, or run Registry cleaners? I wish I knew this better, but anyhoo here are things that you can check.
    `

    First visit the MS website for this problem to
    http://support.microsoft.com/kb/818018/en-us .  This will allow you to run Fixit and give you information about other points to check.
    -
    Also check out this link to a MS engineer
    http://answers.Microsoft.com/en-us/Windows/Forum/Windows_7-windows_update/multiple-Windows-Update-questions/9cbbbc9a-86cc-4fda-8E6F-b799353681fc#last
    -
    Other things to check.
    . Get your updated antivirus program and start safe mode. Note that some viruses can hide from your normal antivirus program, so you really need to scan mode without failure. To enter in Safe Mode when you turn on first, press F8 on every seconds until you get the menu, and then select Safe Mode. Then run a complete system scan.
    -
    Microsoft has suggestions and offerings to
    http://Windows.Microsoft.com/en-us/Windows7/how-do-I-remove-a-computer-virus
    -
    Moderator Forum Keith has a few suggestions along this line to
    http://answers.Microsoft.com/en-us/Windows/Forum/Windows_7-performance/Windows-Explorer-has-stopped-working/6ab02526-5071-4DCC-895F-d90202bad8b3
    -

    You can check the corrupted system files. Open an administrator command prompt and run SFC if the above does not help. Click START, and then type CMD in the search box, right-click on CMD. EXE, then click on run as administrator. Then from the command prompt, type sfc/scannow.
    -
    Finally if all else fails, you can look at the rather cryptic system event log. To make, click Start-> Control Panel-> administration-> event viewer tools. Once in Event Viewer system log-click and scroll entries looking for these "error" with indicator see if you can find guidance on where the problem may be.
    `
    I hope this helps. Good luck.

  • problem kb2676562 error 80070490 Windows update/windows update

    Separated from the following thread:

    http://answers.Microsoft.com/en-us/Windows/Forum/windows_vista-windows_update/Windows-Update-problem-kb2676562-error-80070490/dfa5f841-ca88-43b0-9a5c-d1ff51e95da7

    I also tried MicrosoftFixit.wu.LB.80260702468354679.3.1.Run.exe without success and later FixitCenter_Run.exe without success.

    I have not yet tried the reload Windows VISTA (32 bit) and then all the updates.  This seems very laborious and likely to cause additional problems of MS software on my Dell Inspiron E1505, which has often had problems digesting the MS updates despite replacing full of the motherboard, power supply, keyboard and multiple HDs.  I also hesitate to do so simply to properly install this subroutine "stop bits", as my ISP provides security in addition to the Security installed on my PC suite.

    DaveR_99

    It of funny to me that I serve on 31 computers Windows update since 1998 and never had the first problem with Windows update, and yet I see many posts like yours here all the time. Did you accidentally made changes to the registry, or run Registry cleaners? I wish I knew this better, but anyhoo here are things that you can check.

    First visit the MS website for this problem to
    http://support.microsoft.com/kb/818018/en-us .  This will allow you to run Fixit and give you information about other points to check.
    -
    Also check out this link to a MS engineer
    http://answers.Microsoft.com/en-us/Windows/Forum/Windows_7-windows_update/multiple-Windows-Update-questions/9cbbbc9a-86cc-4fda-8E6F-b799353681fc#last
    -
    Other things to check.
    . Get your updated antivirus program and start safe mode. Note that some viruses can hide from your normal antivirus program, so you really need to scan mode without failure. To enter in Safe Mode when you turn on first, press F8 on every seconds until you get the menu, and then select Safe Mode. Then run a complete system scan.
    -
    Microsoft has suggestions and offerings to
    http://Windows.Microsoft.com/en-us/Windows7/how-do-I-remove-a-computer-virus
    -
    Moderator Forum Keith has a few suggestions along this line to
    http://answers.Microsoft.com/en-us/Windows/Forum/Windows_7-performance/Windows-Explorer-has-stopped-working/6ab02526-5071-4DCC-895F-d90202bad8b3
    -

    You can check the corrupted system files. Open an administrator command prompt and run SFC if the above does not help. Click START, and then type CMD in the search box, right-click on CMD. EXE, then click on run as administrator. Then from the command prompt, type sfc/scannow.
    -
    Finally if all else fails, you can look at the rather cryptic system event log. To make, click Start-> Control Panel-> administration-> event viewer tools. Once in Event Viewer system log-click and scroll entries looking for these "error" with indicator see if you can find guidance on where the problem may be.
    `
    I hope this helps. Good luck.

  • Windows Update - cannot install Windows SP2 or KB 979911.

    I have a Dell Inspiron 1525 with Windows Vista Ultimate 32-bit Edition installed, and in January he ceased to apply the updates of Windows security.  I tried to solve this problem, but eventually gave up and reinstalled windows (gasp!).

    Well, the drive I got for the machine was 2008, so he installed Windows Vista SP1.  I then applied a bunch of updates (via Windows Update) until I came to KB 979911, when it is not (always) with error 80073712.

    I did a SFC/scannow, but there are no errors.  I then installed the Microsoft Fix it Center and installed Windows Update Fixer.  Whenever I run this from I get Windows Update components detected problems must be repaired - and the result is successful in repairing the Windows Update components.  I also get the default data location Windows Update question changed - (verified result) and the comment "where Windows Update stores modified data must be repaired.  I doesn't matter if I know.

    I also see locations of repair by default Windows Update - works not (I don't know how to run) and a comment to the locations of Windows Update change to the default settings of Windows (I don't know how do either).

    I then run KB947821 (CheckSUR) to check the status of preparation of system.  and get several registry errors 2 of each of the components and missing packets related to Package_20_for_KB937286 in the Microsft_Windows_Help_CoreClientUAHP-Pachage (and the corresponding notice of UAUE) as well as the x86_microsoft-windows-help - artcone.resources and the related medctr.resources.

    Then... I try to install SP2 (which is now coming through my Windows Update and it of fine, restarts the machine, staging 3 100% and then comes back, restarts and continues the reversion.)  He returned in the form 800f082c of the error.  Installation via the stand-alone stub leads to the same result.

    FYI... I have run diagnostics on hardware and all is well.  I'm at my wits end here, so any help is appreciated.

    Thank you

    Harry Mudd, rogue interplanetary

    Hello

    1 did you change on your computer?

    2 are you able to install other updates successfully?

    Method 1:

    I suggest you to backup all important data and restore.

    How to back up or transfer your data on a Windows computer

    http://support.Microsoft.com/kb/971759

    Method 2:

    I suggest you perform the upgrade on the spot and check.

    How to perform an upgrade on the spot on Windows Vista, Windows 7, Windows Server 2008 & Windows Server 2008 R2

  • The Windows Update API questions

    I have lots of questions about the functioning of Windows Update through WUAPI.  Where it would be appropriate to ask/discuss those?

    Transfer your question in this forum: http://social.microsoft.com/Forums/en-US/whatforum/threads

    Otherwise...

    MSDN forums
    http://social.msdn.Microsoft.com/forums/en/categories/

    TechNet forums
    http://social.technet.Microsoft.com/forums/en/categories/

    [This is really a forum of end-user/consumer.]

  • Question about Windows Update in Windows 7 links.

    Whenever I have run or click on the links to Windows Update to update my workstation at work I usually click the links on the left under the heading Control Panel home.  When I click on it it says "Windows is up-to-date.

    This morning, I clicked on the 'check online for updates from Microsoft Update' and found about 20 updates of security necessary to my machine.  My question is, what is the difference between checking the updates link in the Control Panel Home section and check online for updates from Microsoft Update?

    Verification of updates link goes to a SCCM server only?  Just curious.

    Brother and sisters all the place!

    This morning, I clicked on the 'check online for updates from Microsoft Update' and found about 20 updates of security necessary to my machine.

    After doing the above, you have now "reversed" your source of default update from Windows Update to Microsoft Update.


    What are the differences between Windows updates and automatic updates from Microsoft Updates?

    While Windows Update provides updates specifically for Windows, Microsoft Update expands the service to download and install updates for other software from Microsoft, such as Microsoft Office and Windows Live. Update automatic is a feature that allows you to configure your PC to automatically download and install updates using each service, making it easy and convenient for you to keep your current Windows PC.

    Source: http://www.microsoft.com/windows/downloads/windowsupdate/FAQ.mspx

    Translation: Now the automatic updates (and controls running manual updates) will provide updates for Windows and office, Silverlight, Windows Live Essentials, etc..

    ~ Robear Dyer (PA Bear) ~ MS MVP (that is to say, mail, security, Windows & Update Services) since 2002 ~ WARNING: MS MVPs represent or work for Microsoft

  • Help please - Windows update - restart issues (and upgrade to Windows 10 questions?)

    Hello

    I wanted to switch to Windows 10 but got stuck on the "start download" page, as have other users.

    Looking through the other questions on this site, I have seen that Windows update may need to complete before you start with Windows 10.

    I had not run windows update for a long time I thought that would mean Windows 10 would install and I wasn't ready for this, but now I am.

    Then I ran windows update and more than 150 updates have been installed.

    However, he now says:

    "Restart your computer to install important updates

    Windows cannot update services and important files while the system uses them.  Save... "

    I rebooted, shut down, rebooted several times, but this message continues to appear in the Windows Update window.

    Still, the update of Windows 10 stuck initially download.

    I ran disk cleanup in safe mode, as well as normal and tried to restart, but it did not help.  I tried the troubleshooting windows update option, but this did not help.

    I used two tools, the Microsoft FixIt who did not help and a WindowsUpdateDiagnostic.diagcab file which allows to find the two errors and saying: he fixed them, but this still does not work, IE always ask me to restart and Windows 10 gets stuck to download from.

    The two problems it finds are listed as:

    "Windows Update error 0 x 80070005(2016-05-30-T-08_49_44P)" and is listed as fixed

    "Problems install the latest updates" and is considered to be fixed.

    I am at my wits end and would be really grateful for the help.

    If this becomes technical, please help me in using a step by step method or referring to one for me.

    I have a laptop of Toshiba Windows 7 64-bit.

    Thanks in advance

    EDIT: I ran the above diagnostic tool and the error was fixed progresses over time, that is to say it is correct to say 09:03 now...  Also, to revise accordingly the so-called updates installed, many of them, but not all, have the status of a failed.

    What to do about all this?

    I suggest you to download the tool for creating Windows Media 10 ISO and make a place in upgrade.

    Download the update of Windows Media Player 10 tool creation build 10586:

    http://www.Microsoft.com/en-us/software-download/Windows10

    How to download an ISO using media tool:

    http://www.tenforums.com/tutorials/9230-Windows-10-ISO-download.html

    How to make a upgrade in Place using method 1:

    http://www.tenforums.com/tutorials/16397-repair-install-Windows-10-place-upgrade.html#step6

    If this does not work please restart your computer and wait 20 minutes for the system to operate before you download the information needed to help me investigate your problem. When the review much, not Event Viewer log files all problems show in the period immediately after the computer has booted.

    Please provide a copy of your system information file. Type the system information in the search box above the Start button and press the ENTER key (alternative is select Start, all programs, accessories, System Tools, system information). Select file, Export and give the file a name noting where it is located. Not to place the cursor in the body of the report before exporting the file. The system creates a new information file system each time system information is available. You must allow a minute or two before the file is completely filled before exporting a copy. Please download the file to your OneDrive, to share with everyone and post a link here. If the report is in one language other than English, please indicate the language.

    Please download and share with everyone a new copy of your log System of your event viewer on your disc one and post a link here. It allows to avoid confusion if you delete all previous copies of the log files of your OneDrive.

    To access the system, log, select Start, Control Panel, administrative tools, Event Viewer, in the list on the left of the window, expand Windows logs and select System. Place the cursor on the system, select the Action in the Menu and record all events like (the evtx default file type) and give a name to the file. Do not offer not filtered files. Do not place the cursor in the list of reports before selecting the Action from the menu. Do not clear the logs so that you have a persistent problem.

    For assistance OneDrive see paragraph 9.3:

    http://www.gerryscomputertips.co.UK/MicrosoftCommunity1.htm

  • Windows RT question: Get error code 8007045B trying all updates

    Help!  I tried to install Microsoft updates on my ASUS tablet.  It is running Windows RT.  Some updates install, while others return this error code.  The date, time and location is correct.  I did a hard closed down and when restarted, check the updates, my story still returns this error on the following updates:

    KB2939087

    KB2931366

    KB2957151

    KB2953522

    KB2956575

    KB2939153

    KB2926765

    KB2962140

    .. .and a 80073C for KB2955164 update error code

    I talked with Microsoft and said ASUS is not supported. I talked with ASUS and said it was a Microsoft problem.  Why is it so difficult?  Why is - not a Microsoft help me?  All I'm actually trying to do is to get the Tablet up and so I can update to Windows RT 8.1, but I can not even past the first round of updates running.  The Tablet is brand new... Any suggestions?

    : () o

    Hello Loretto,

    Thanks for posting your question on the forum of the Microsoft community.

    I would like to know some information about the problem so that we can help you better.

    Have you recently made any changes to software?

    I would suggest trying the following methods and check if it helps.

    Method 1:
    Convenience store to run Windows Update and check.
    Refer to this article:
    How to solve the problems of connection with Windows Update
    http://Windows.Microsoft.com/en-in/Windows-8/how-solve-connection-problems-Windows-Update

    If this does not help, then use method 2.

    Method 2:
    Please use the suggestions in this article and check the issue.
    Reference:
    How to reset the Windows Update components?
    http://support.Microsoft.com/kb/971058

    Note: serious problems can occur if you modify the registry incorrectly. Therefore, make sure that you proceed with caution. For added protection, back up the registry before you edit it. Then you can restore the registry if a problem occurs. For more information about how to back up and restore the registry, click on the number below to view the article in the Microsoft Knowledge Base:
    http://support.Microsoft.com/kb/322756

    I hope this information helps.

    Please let us know if you need more help.

    Thank you

  • Good question after Windows update on Satellite P100 PSPA3E

    I encountered a problem with my sound card after a Windows Update. It became an old analog tuner with problems of dust on his volume knob. (this is a reference "sounds like" for those old enough to remember) I updated the driver to the most recent DriverGuide.com, no joy.

    I even did a complete system restore "with the"product restore disk."" Which fixed the problem until Windows updated the right files for trash again. I don't know what files do the dirty on my card since most of the windows system updates are performed while I "continue to work! Anyone with ideas?

    Thank you

    JD

    Hello

    What operating system do you use? XP or Vista?

    Satellite P100 PSPA3E must use a sound chip Intel high definition audio Conexant CX20551-22.

    I recommend to remove the sound card in Device Manager after installing Windows updates.
    Then restart the computer and install the latest audio drivers available that support the sound chip HD Conexant CX20551-22.

    First of all, you should try to use the driver for the Toshiba page. If this does not work, check the Intel page!
    Please don t forget to restart the laptop after windows update finished.

    Best regrads

  • Satellite Pro A200GE - 26Q: Question about Windows update "TOSHIBA x 64 ACPI Compliant logical value.

    Hello

    I have a Satellite Pro A200GE-26. It has a core 2 duo T7200, running vista 32 provided with the computer (now sp1).

    Windows Update offers me the following optional update: 'TOSHIBA TOSHIBA - other hardware - x 64 compatible ACPI value logical and general-purpose device' but I am concerned that at present in Device Manager, the computer is listed as "ACPI x 86 based pc.

    Does anyone know why windows update offers this for me and if I install it?

    Thanks for any help!

    This update is available for all units of Core2Duo.
    As you already wrote it is optional, and you must not install it. If you use original recovery image Toshiba you have no need for the functionality of the laptop. Using the recovery image or you have installed your own OS?

  • XP Home Edition limited question user account windows updates.

    Is windows assume update in limited user accounts?  This is not to do it for me.   When you are logged as long as limited user, I can only run windows updates with ' run as ' administrative rights and windows updates will be download but do not settle.  I have to log on to the administrator user account to install the updates.  Therefore, it seems that for individuals (notwithstanding a technical and complicated solution) you must be connected to the computer account admin to install windows updates.  Is this correct?  Thank you.

    As for the specific error I was getting when you try to manually run windows update in LUA, where I could download but not, the error was "Windows could not install the following update with error 0x8024200e'

    It isn't the mistake that we would expect to see if the user account was not permission to install updates (for example, 0x8007F002), especially in WinXP Home Edition.

    This gives a shot:

    1. download the Norton Removal Tool, save it to your desktop: ftp://ftp.symantec.com/public/english_us_canada/removal_tools/Norton_Removal_Tool.exe

    2. close all open applications (that is, anything with an icon on the taskbar).

    3. double-click on the file that you saved in #1 above to run the utility. DO TAP not your keyboard until the race ends, then restart.

    4. open IE (only) to http://support.microsoft.com/kb/971058 & run the difficulty mode and then AGGRESSIVE and DEFAULT. [1]

    5. restart & test.

    ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
    [1] you must be aware that the difficulty operating in AGGRESSIVE mode will remove your history of update (to the Windows Update Web site), but will not affect the updates listed in Add/Remove programs.

    ~ Robear Dyer (PA Bear) ~ MS MVP (that is to say, mail, security, Windows & Update Services) since 2002 ~ WARNING: MS MVPs represent or work for Microsoft

  • My question is, why I am receiving the old updates in windows update?

    I installed SP1 & SP2 one after another of the Microsoft site, after restoring my computer to its original settings, and now I get this old updates in windows update, are not they suppose to be in the SP1 & SP2? What should I do?

    THANKS :)

    Have you installed them?

    Start - type in the search box-> WinVer find upstairs and double click on it - would you say SP2?
    Rob - bicycle - Mark Twain said it is good.

  • A strange question Windows Update (Vista HP x 64)

    I need assistance with a strange:

    My system:
    HP Pavilion Elite d5200t ATX PC
    -Genuine Windows Vista Home Premium with Service Pack 1 (64-bit) digital cable tuner
    -Processor of Intel (r) Core 2 Quad Q9400 [2,66 GHz]
    -4 GB DDR2 800 MHz dual channel SDRAM [4 x 1024]
    -Hard drive 500 GB 7200 RPM SATA 3 Gb/s
    -768 MB NVIDIA GeForce 9600GS [DVI, HDMI, VGA]
    -Drive Blu - ray & DVD SuperMulti Lightscribe drive
    -Port LAN on motherboard (10/100/1000Base-T), wireless
    -15-in-1 memory card reader, USB 2, 1394, audio, video (for TV Tuner)
    -ATI TV Wonder external cable digital tuner + TV tuner internal

    After a few months everything works well, the other day, I could no longer use "Windows Update", which failed with various error codes.  (Will post a final later with update log because I'm away from the computer at the moment.)  However, I'm looking for a general hypothisis here, not a specific solution.  So Far, in any case.)

    So I tried all the usual remedies, stop services, rename files as C:\Windows\SoftwareDistribution, restart services, re-register all Windows Update DLLs, no joy.

    Try restoring the system to a point where I know that updates were working.  No joy.

    OK, I have a disk image (Macrium Reflect) which will restore all (including the MBR) up to a point where I know the updates have worked.  Reformat the active partition, restore disk image including image MBR, Windows update STILL does not work.  Of course Windows Defender does not update definitions either because it uses the update services.

    Then, I tried a complete restoration of the partition of the hard disk system restore then system restore disks.  Don't agree.

    So HOW IS THIS POSSIBLE?  Restore the PC with a system restore disc image disc not back to the point where Windows Update works?  What is the assumption here?  What type of virus/spyware could survive a restore disk sector by sector, including the MBR?

    Is there some sort of a BIOS virus that could do this?

    What are the possibilities here?

    As I said I can post newspapers and specific error codes, but I tried all the solutions, I found online for these codes (and others) without success, until I'm looking for a general assumption of what kind of trouble could survive the new image and restore.

    I have disabled all virus, firewall, etc.  I've even around my router directly connected to the cable modem.  I ran hardware tests, no problem.  There is the HP Advisor software that is currently running, but he was executed before the start of the original system and at the time where I saved the disk image, and it does not interfere with Windows Update then.

    Add information - I ran at least 5 different virus/spyware packages to see if there is no virus/rootkits etc. detected and everyone was negative.

    Any ideas?

    Thank you

    John

    Hi John94062,

    Thanks for the posts on the community forum.

    Reading this post the words "datastor" was what initially was out of me.  For now, however, each log placed in this thread of community reflects a date and data which seem to be some time long ago in the past.  The first was 27/03/09 and the second shows 16/04/09.  In my opinion, he must make a good backup, a clean format and reinstall - without using any Marcurim or any other image software needs to be done.  I also recommend taking off from USB keys or any other external media, as this takes place. Reinstall using the true authentic Windows discs.

    John94062, the image stands out as if it keeps the installation that causes the error.

    Be sure to have all disks in Windows, all product keys and all the software manufacturers, third-party CD/Media and their product keys before proceeding with this action and all data and important files backed up on external media before performing this action.

    Also, if you use a HARDWARE RAID configuration, be sure to check with your hardware vendor for any band perforated or any error causing corruption data.  Those that can be replicated to the backup.

    I know that it is stated that a new facility took place, but the dates don't seem to reflect a clean install.  After installation, backups that are restored on the system may have a bad file that can replicate itself on the system so try all updates with only the operating system on the System and before you install other software or backup on the system after the CLEAN install.

    Sounds drastic, but something is not reflecting more correct when all dates appear as some time before that happens the clean install.  We will therefore try a Clean format and reinstall using the genuine Microsoft discs, and not just any what imaging software then try the updates only to the operating system on the system.  Let us know if the updates install then.  If they then this is something which is being restored from the backup, you can restore a data segment at a time until the culprit is isolated.

    Please let us know if this helps you or if assistance is needed.

    Debbie
    Microsoft Answers Support Engineer
    Visit our Microsoft answers feedback Forum and let us know what you think.

  • Questions-will not update to Windows Update

    Says he needs the Update window to install same Microsoft Fix - It! The only problem is that it will not update to Windows XP - so I'm going around in circles. I just do a repair of the operating system/charging and it's happening now! Can someone help me?

    Thnaks a lot

    Please note that Windows XP is no longer supported by Windows Update until you install Service Pack 3.  This will be the State of affairs from now until April 2014, when to end all support for Windows XP and no other updates will be available.

  • Questions about Windows updates.

    OT: Windows updates.

    I have a system Win Vista and an HP desktop PC.

    Are updates of any of the system-wide victory or some specific problems in your own PC?

    John

    Hello

    Windows updates are not specifically designed for personal problems, you can experience, such as crashing or cannot create a backup disk.

    They mainly patch vulnerabilities, fix security bugs and add new features.

    Thank you

    Legaede

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