Windows Update removed apps and now they moved

I had windows updates week last to my surface.  After the restart it was missing some pre-installed applications. So, I went back to the store for the re - install. Some would install, but others wouldn't. For example, I tried to re - install the Microsoft PDF reader app. He goes through the motions of installing and claims of success, but the app never appears on the screen of Apps for me to choose.

Hi Matt,

I'm sorry to know that you still have problems with missing Windows 8.1 applications.

I mean by pre-installed applications, Mail, calendar, Photos, music, etc.;

It seems that the apps are not be installed with the Windows store success.

Follow a few troubleshooting and check if that helps.

Method 1: First of all, make sure that the date and time is correctly set on the PC.

Method 2: So, try clear us the memory cache to store:

a. type in the right edge of the screen, and then click Search.
b. enter run in the search box and then press or click run.

c. Enter the command wsreset.exe run and then press or click OK.

Let us know the result.

Tags: Windows

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