Windows vista hangs at login screen, not responding not the mouse, keyboard not to react.
My father called me and is a problem with his laptop. It is running Vista Edition family Basic. It starts and gets to the screen where you type your password, but freezes it. The mouse is not active, and it can not type his password. When you try to start in safe mode, it does the same thing. Someone had problems with this before?
Hello
Will there be any changes made to your computer before this problem?
After starting the computer, leave the computer idle for awhile and check what is happening. Check if you receive error messages.
This problem may occur in many scenarios. These scenarios are:
one. |
The registry is corrupted. |
b. |
A system file is missing or damaged. |
c. |
A device driver file is missing or damaged. |
You need to do a Startup Repair or System Restore DVD to fix this
Startup Repair: You can run the Startup repair tool by using the Windows Vista installation disc or by using the preinstalled computer recovery options.
Please refer to this article to perform a Startup Repair
http://support.Microsoft.com/kb/925810
Startup Repair: frequently asked questions
http://Windows.Microsoft.com/en-us/Windows-Vista/startup-repair-frequently-asked-questions
System Restore: Follow the article below to perform a system restore.
http://support.Microsoft.com/kb/940765
Reference: How to solve problems of performance during startup in Windows Vista
http://support.Microsoft.com/kb/950684
Thank you
Tags: Windows
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Windows Vista hanging on "Please do not feed off - installation updates.
I went to bed, woke up this morning. The windows install updates screen is there and it won't go away. Tried hard reboot and take out the battery and let the battery die. Again, he goes to the same page and will not go back on the desktop.
Hello
Follow the steps below:
Method 1:I suggest to manually restart the computer and try to start in safe mode and perform a system restore.
Refer to this link for help:
http://Windows.Microsoft.com/en-us/Windows-Vista/start-your-computer-in-safe-mode
Method 2: restore the computer to ean point earlier in time.a. Click Start, type system restore in the search box and then in the list click on the system restore program. If you are prompted for an administrator password or a confirmation, type your password or click on continue.
b. in the System Restore dialog box, click on choose a different restore point and then click Next.
c. in the list of restore points, click a restore point created before you started having the problem, and then click Next.
d. click Finish.Reference:
http://Windows.Microsoft.com/en-us/Windows-Vista/what-is-system-restore
http://Windows.Microsoft.com/en-us/Windows-Vista/system-restore-frequently-asked-questionsOnce the computer is restored to the earlier date, try to install the updates manually.
NOTE: you will not lose your data stored in the hard disk by performing a system restore.Kind regards
Afzal Taher
Microsoft technical support engineer -
Windows Vista black after login screen and Explorer has stopped working error
Hello world
I have a very big problem. Whenever I connect to my computer that is running Windows Vista Ultimate Edition all I get is a black screen and a mouse pointer. I can use Ctrl + Alt + Del or Alt + Ctr + Shift lift the the Task Manager, and from there I can run firefox. Once in Firefox I can use the option open the file to find programs, do a right-click and then run them. But I want my back office. When I try to run Explorer from the Task Manager and then I get an error message saying it stopped and must be closed. I also keep getting an error message for something like 'Windows Search Protocol Host' or somesuch. A large part of time that this will just about a five-minute cycle in a style of window minimized down thing then the error message poopping upwards. I am also quite unable to open Control Panel or MSCONFIG. Whenever I try that they freeze and I get an error message saying that they have a problem and need to close. Also I did not change my software recently. In fact it worked fine yesterday when I was with Photoshop Elements 7.0. Another thing that can help anyone trying to find an answer that is in most of the forums help I saw people talking about going into regedit (something I CAN open it) and put the shell on explorer.exe. Mine is already set to explorer.exe. It is also something else that many videos help and forums have said I should close explorer.exe in Task Manager process tab, then run it again. I don't have an explorer.exe in the processes tab and when I try to run it I just get "WIndows Explorer has encountered a problem and needs to close."
Please help people, I'm going nuts without a desk job.
PS. I use the computer with the problem to type this.
Hi, Eric D1979,.
Glad that you've found the malware but it would be very wise to check further as there is no program can
detect and remove any malware, and often some that is easy to find is bundled with others which are very difficult
and later you really be touched when it is active. Better to be safe now than sorry later.Hello
It can be made repeatedly in Mode safe - F8 tap that you start, however you must also run them
the Windows when you can.Download malwarebytes and scan with it, run MRT and add Prevx to be sure that he is gone. (If Rootkits run UnHackMe)
Download - SAVE - go to where you put it-right on - click RUN AS ADMIN
Malwarebytes - free
http://www.Malwarebytes.org/Run the malware removal tool from Microsoft
Start - type in the search box-> find MRT top - right on - click RUN AS ADMIN.
You should get this tool and its updates via Windows updates - if necessary, you can download it here.
Download - SAVE - go to where you put it-right on - click RUN AS ADMIN
(Then run MRT as shown above.)Microsoft Malicious - 32-bit removal tool
http://www.Microsoft.com/downloads/details.aspx?FamilyId=AD724AE0-E72D-4F54-9AB3-75B8EB148356&displaylang=enMicrosoft Malicious removal tool - 64 bit
http://www.Microsoft.com/downloads/details.aspx?FamilyId=585D2BDE-367F-495e-94E7-6349F4EFFC74&displaylang=enalso install Prevx to be sure that it is all gone.
Download - SAVE - go to where you put it-right on - click RUN AS ADMIN
Prevx - Home - free - small, fast, exceptional CLOUD protection, working with other security programs. It comes
a scan only, VERY EFFICIENT, if it finds something to come back here or use Google to see how to remove.
http://www.prevx.com/ <-->-->
http://info.prevx.com/downloadcsi.asp <-->-->Choice of PCmag editor - Prevx-
http://www.PCMag.com/Article2/0, 2817,2346862,00.asp--------------------------------------------------------
If necessary here are some free online scanners to help the
http://www.eset.com/onlinescan/
http://www.Kaspersky.com/virusscanner
Other tests free online
http://www.Google.com/search?hl=en&source=HP&q=antivirus+free+online+scan&AQ=f&OQ=&AQI=G1--------------------------------------------------------
Also do to the General corruption of cleaning and repair/replace damaged/missing system files.
Run DiskCleanup - start - all programs - Accessories - System Tools - Disk Cleanup
Start - type this in the search box-> find COMMAND at the top and RIGHT CLICK – RUN AS ADMIN
Enter this at the command prompt - sfc/scannow
How to analyze the log file entries that the Microsoft Windows Resource Checker (SFC.exe) program
generates in Windows Vista cbs.log
http://support.Microsoft.com/kb/928228Run checkdisk - schedule it to run at the next startup, then apply OK then restart your way.
How to run the check disk at startup in Vista
http://www.Vistax64.com/tutorials/67612-check-disk-Chkdsk.html-----------------------------------------------------------------------
If we find Rootkits use this thread and other suggestions. (Run UnHackMe)
I hope this helps.
Rob - bicycle - Mark Twain said it is good.
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Should I try the system restore and try againAny help would be greatly appreciated.Go to control panel, programs and features, click on the button on / off characteristics, characteristics of the expand (+) media and check a Windows Media Center.
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Can someone help me please! When I try to reboot my laptop (toshiba Windows Vista) displays a black screen and now I can not restart. It says systeminst9.wnm is missing. What should I do I restart yo?
Hi Ashutosh,
You did changes to the computer before the show?This error indicates that the boot sector is corrupted or missing.I suggest for the link and follow the steps in the article:Windows error message «Bootmgr is missing Press Ctrl + Alt + Delete to restart»Note: When you perform the system restore to restore the computer to a previous state, programs and updates that you have installed are removed.Hope this solves the problem. If the problem persists, you can write to us and we will be happy to help you further. -
Original title: green screen
my windows Vista Home Basic Edition does not show the Office when I log in. it shows only a green screen. I tried all the options in F8 mode with no result. How can I fix it without losing any information on the hard drive?
Hello
1 - do you mean that you get the green screen even in safe mode?
2 did you recent hardware or software changes to your computer before this problem?
If you are unable to start desktop even in safe mode, then you try to perform the verification and startup repair.
Reference: http://windows.microsoft.com/en-US/windows-vista/Startup-Repair-frequently-asked-questions
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Menu bar, tabs, history, research, etc. work fine, but in this area, I am unable to access anything whatsoever. For example, on the Firefox help screen the area on the right side of the screen that shows my user id - Sign Out - Inbox - and other applications will not respond to the mouse. Therefore, I will be unable to sign using Firefox. This is true for every Web site I have access. Fortunately, at least one of the banks that I use has an additional journal on area at the base of the screen that can be used.
Recently, the extension of the Yahoo! toolbar and the extension of Babylon have been reported to cause a problem like that. Disable or uninstall the modules.
* https://support.mozilla.com/kb/Troubleshooting+extensions+and+themes
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Vista - install a drive - error 80070103
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I am trying to install a disc and it says I have to update my computer and my windows vista service pack 1 will not update because I get the Error 80070002
Hello
See if that helps you.
"Windows Update 80070002 error."
http://Windows.Microsoft.com/en-us/Windows-Vista/Windows-Update-Error-80070002
"If you receive the error Windows Update 80070002 of updates, you must delete the temporary files to update that Windows uses to identify updates for your computer. To remove temporary files, stop the Windows Update service, delete the temporary update files, restart the Windows Update service, and then try checking the Windows updates again. »
And this Information Microsoft can help you resolve problems that you encounter during the installation of Service Packs for Vista.
http://support.Microsoft.com/kb/947366
And there is a Forum that Microsoft has put in place for problems with Vista Service Packs. If repost you the Forum they will definitely try to help you here...
http://social.technet.Microsoft.com/forums/en/itprovistasp/threads
Or you can repost you this link in the Windows Update Forum.
http://answers.Microsoft.com/en-us/Windows/Forum/windows_vista-windows_update?page=1&tab=all
See you soon.
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Hello
Contact the computer manufacturer and ask them to send you to vista recovery disks to reinstall the operating system back as it was when you bought it
they do it for a nominal cost of $
or borrow a vista microsoft dvd; not a HP, Acer recovery disk etc
Make sure that you borrow the correct 32-bit or 64-bit microsoft dvd to your computer
they contain all versions of vista
This is the product key that determines which version of vista is installed
http://www.theeldergeek.com/Vista/vista_clean_installation.html
How to replace Microsoft software or hardware, order service packs and replace product manuals
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Help, please
Thank you
Visit the Microsoft Solution Center and antivirus security for resources and tools to keep your PC safe and healthy. If you have problems with the installation of the update itself, visit the Microsoft Update Support for resources and tools to keep your PC updated with the latest updates.
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If Windows Vista was preinstalled on your computer, contact the manufacturer of your computer for a replacement CD. If you purchased a retail version of Windows Vista, contact Microsoft.
This article in the Microsoft Knowledge Base has the details: How to replace Microsoft software or hardware, order service packs and updates of product and replace product manuals . Boulder computer Maven
Most Microsoft Valuable Professional -
Windows Vista Ultimate 64-bit will not be in service
Windows Vista Ultimate 64-bit will not be in service.
I read the other posts and have followed the suggestions. Windows does not start without failure, or any other option in the F8 boot options. Next step is to create a disk to repair windows, Dell did not provide a when the computer was purchased. Can work from any vista repair disc, or I need to find one suitable for my windows edition? Where are these on the Microsoft Web site?
Thank you!
Thanks for the help. Sorry for the vague information. I was finally able to diagnose memory problems. I have reset the chip memory and repaired the computer by using the option "repair your computer" F8.
Once again, thank you for the help.
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You need a disk FULL/license to do a clean install, not an upgrade license.
Take it back to Wal-Mart and see if you can exchange it.
See you soon. Mick Murphy - Microsoft partner
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To clarify: I think I understand, this is the "home screen" provides a list of accounts on the computer. To connect you with one of these accounts, I click on the account and type a password (if necessary). The "logon screen" requires users to type a login name, and not by selecting an account from a list of available accounts. After Ctrl/alt/delete, I want to see the 'connection' screen.
I tried this fix (on the strategy) and it did not work.
You can configure whether the Welcome screen is used by the parameter always use classic logon in the group policy. To do this, you have the following options:
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- Use not configured to use the default configuration (the Welcome screen).
Because of these computers to open up to the Welcome screen, need me more time to open the lab. Help, please!
Hello
As you work on the domain environment. The question you have posted is better suited for the TechNet forums. I suggest you post the question on the link below:
I hope that helps!
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I try to install the dual boot of windows vista Home premium with windows xp. And no matter if I try to upgrade to windows xp or windows vista, they want to run scan disk on the opposite partition. Windows xp is on C: and E: is Windows Vista
XP you can skip scan disk and it will work. Vista requires you go back and run the disc scan
That's happened?
http://apcmag.com/how_to_dual_boot_vista_and_xp_with_vista_installed_first__the_stepbystep_guide.htm
http://apcmag.com/how_to_dualboot_vista_with_xp__stepbystep_guide_with_screenshots.htm
http://www.syschat.com/dual-boot-Vista-XP-Vista-already-1946.html
Read and follow the links above for dual boot.
See you soon.
Mick Murphy - Microsoft partner
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