Windows 8 starts with black screen on startup.

Original title: BOOT WIN 8 on TOSHIBA SATELLITE

Hi - I've updated to Win 8 on my Toshiba Satellite laptop.  Now, when I start the laptop, it shows the initial screen of Windows but will not perform the process to the lock screen or splash screen.  The screen is black and goes no further.  I have to press the off button and hopefully get to go in standby mode (i.e. when the power led is flashing).  So, I press the button to wake that then displays the lock screen.

Someone has ideas on what setting could be the cause.  I have looked in the trunk of the BIOS but can't find anything.  Also can't find anything obvious in settings PC Win

Thank you

Richard

Hi Richard,

I would be grateful if you could answer the following questions:

  1. You have installed the latest drivers for Windows 8?
  2. What is the model number for Toshiba Satellite laptop?

If you get a black screen after upgrade to Windows 8, it might be due to an outdated or incompatible graphics card driver. Update to the latest version of the display driver should fix this.

Try to remove all external devices connected to the computer and then try to start the computer and check if it works. Follow these methods and check if that helps:

 

Method 1: To resolve this problem, update the site Web of Toshiba video card driver.

Check out these Microsoft items for additional reference:

Download and install the drivers

http://Windows.Microsoft.com/en-in/Windows-8/all-drivers

Get the best display on your monitor

http://Windows.Microsoft.com/en-in/Windows-8/get-best-display-monitor

Method 2: I suggest to follow the suggestions provided in this Microsoft KB article and check if this can help:

Windows 8 starts with a blank screen after a standard or hibernation

http://support.Microsoft.com/kb/2756559/en-us

I hope this helps. If you need help with Windows, let us know and will be happy to help you.

Tags: Windows

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