Windows XP frozen

I tried to stop Windows XP.  I get errors of VMWare Tools.  While trying to shut down Windows, received the following message:

"The request to turn off this virtual machine failed because the corresponding VMWare Tools script did not run successfully. .

If you have configured a custom script to power off this virtual machine, make sure that it contains no errors.  Try again the operation will ignore the script to fail.  You can also submit a support request to report this problem. »

Windows closed to the point where there is not the desktop icons, but it froze with the office always there.

Help would be appreciated as soon as possible.

Thank you very much.  I'm back running.

Tags: VMware

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