Windows XP has been altered by malicious software. How to recover without a disc?

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• Virus on my computer. Windows Vista has been altered by the virus and my computer does not have a product key

  My computer caught a SERIOUS virus that damaged my beta Windows Vista together. So I've upgraded to Windows 7, however, I have not the key product for Windows Vista or 7. Is it possible to set this up with Windows Vista or 7 because my product key for computers, which was at the back of it, has been erased or worn. There is no name on the back of my laptop sticker saying what product key to use. Thank you!

  Friday, February 11, 2011, 05:49:31 + 0000, EShoals wrote:

  My computer caught a SERIOUS virus that damaged my beta Windows Vista together.

  What virus? How did you know you had it? You run an anti-virus
  the program? Which one? Is it updated? Why don't you use not to
  remove the virus?

  So I had to upgrade to Windows 7,

  Ugh! The upgrade to a different version of Windows does not remove a virus. In
  did the upgrade when you have a problem is always a bad
  thing to do and will be much more likely to make the problem worse than in
  solve it.

  However, I have not the key product for Windows Vista or 7.

  Where have you upgraded to Windows 7? Upgrade to a
  legitimate version Windows7 is a bad thing, but if you went to one
  a pirated version, it is likely to cause additional problems and you
  are probably in trouble now and need to clean install a
  copy legitimate of some versions of Windows.

  Is there a way to set up in Windows Vista or 7 because
  my product key for computers, which was at the back of it, has
  has been deleted or worn. There is no name on the back of my
  laptop computer sticker saying what product key to use. Thank you!

  The product key on the back of your laptop is for what version of
  Windows it came with and may not be used for all other versions. If you
  don't have a product key for Vista or Windows 7, the laptop
  no doubt supplied with XP. Is this correct?

  If it came with XP, it is very old and it is almost certainly elsewhere
  low power for Windows 7. In addition the drivers you need for Windows
  7 there are almost certainly not, and you will not be able to run
  Windows 7 on it.

  At this point, you are probably in trouble no matter what you do. You
  must reinstall Windows XP itself, but you no longer have your
  product key and you probably haven't a Windows XP CD no more. You
  can try to ask the manufacturer of the laptop to a XP CD and product
  key, but I doubt if you can get at this late date.

  You can buy a copy of Windows 7, but once, you are likely in a way
  low power for the drivers you need and it will be unavailable.

  Ken Blake (MS-MVP)

• Windows 7 has been downgraded to XP. How can I go back to windows 7 Pro?

  Computer was purchased from Dell with Windows 7 Pro, but downgraded to XP.  Thus, Windows 7 Pro is on the machine.  How can I get that back to Windows 7?  From now you when you turn on the power, it just goes straight to XP mode.

  Would appreciate a response, so I can install Office 2010.

  Thank you

  Dale

  On Wednesday, October 10, 2012 20:40:50 + 0000, DaleSchriver wrote:

  Computer was purchased from Dell with Windows 7 Pro, but downgraded to XP.

  There is no such thing as a downgrade to Windows XP. You had to make a
  new installation of Windows XP. Exactly how did you do?

  Thus, Windows 7 Pro is on the machine.

  "So?" Why you say that it is on the machine? How do you know? Or what makes
  Do you not? It probably isn't.

  How can I get that back to Windows 7?  From now you when you turn on the power, it just goes straight to XP mode.

  Would appreciate a response, so I can install Office 2010.

  You do not have to be equipped with Windows 7 to install Microsoft Office
  2010. as long as you have Windows XP SP3, it can run 32-bit Office
  2010.

  Ken Blake, Microsoft MVP

• You need to reinstall the windows XP Backup program that has been deleted by ardja software.

  You need to reinstall the windows XP Backup program that has been deleted by ardja software.

  Hello

  I suggest you to follow the steps in this link and check if it helps:

  http://support.Microsoft.com/kb/302894

  It will be useful.

• I can't access my windows management instrumentation software in order to use the restore of the system because some of my files of windows management has been moved or is missing. where can I find them

  I can't access my windows management instrumentation software in order to use the restore of the system because some of my files of windows management has been moved or is missing. where can I find them that I just want to be able to use the system restore and information system.  Thank you

  Hello

  What is the full and exact error message?

  Check if the article below or the thread will help.

  How to use restore system with Windows Management Instrumentation in Windows XP
  http://support.Microsoft.com/kb/295299
  http://answers.Microsoft.com/en-us/Windows/Forum/windows_xp-system/my-WMI-file-is-missing-i-am-running-Windows-XP/86242cad-ee5a-E011-8dfc-68b599b31bf5

• I received a call Thursday last of someone who said they were by the Windows team and that my computer has been altered. Is it a scam?

  The call was clearly from abroad and had a bad connection.

  I received a call Thursday last of someone who said they were by the Windows team and that my computer has been altered.   The call was clearly from abroad and had a bad connection.  Basically, they wanted to sell me something for $99.  Is it a scam?  Called again today and they make me nervous because I don't know that much about computers.

  Fake phone calls to technical support

  Calls unrequested telephone of this nature are almost always a common scam. Do not let them give any info, do not give access to your PC, not give them all the money and do not go to all the websites that they suggest. One moment.

  Please see:

  http://www.microsoft.com/en-gb/security/online-privacy/msname.aspx .

  Microsoft issues never not solicited for phone calls of support or security.

  These types of callers can use completely fictitious names or bogusly claim to be of real companies other than Microsoft as well.

• My hard drive to the mac book has been altered and after repair, I had lost a large part of my software. How can I recharge my creative cloud software.

  My hard drive to the mac book has been altered after spilled coke on the keyboard and I lost much of my software - how can I reload the software creative cloud - E

  Download and install the application of cc Download Adobe Creative Cloud apps desktop | CC free trial Adobe

  Use it to install your adobe programs

• I get the error message "a license is required to play the selected song or video. However, a license for this file is not found, has expired or has been altered"while trying to play a downloaded song

  Original title: Media Player

  Yesterday, I downloaded a song.  Now my Windows Media Player will not play anything.

  I get the same room whenever I try to start each song in my library:

  Media usage rights acquisition

  wmasf.MusicNet.com

  A license is required to play the selected song or video.  However, a license for this file is not found, has expired or has been altered.  To obtain a license for this content, please visit the website or open the software application in which the file was uploaded originally.  You need to connect or buy the song or the video.

  I ran several diagnostic, and remedial programs, but nothing worked to get media player to work (without getting this popup Media Player and stop).

  It seems to be a kind of malware that has damaged something in my windows media player.  When I put "wmasf.musicnet.com" in the address line on explore, I get only the same message as the pop-up.

  Anyone know how I can fix the media player and get rid of this problem?

  Hello

  I would suggest trying the following methods and check if it helps.

  Method 1:

  Run the troubleshooters in Windows Media Player and check if it helps.

  Open the troubleshooting Windows Media Player settings Troubleshooter: http://windows.microsoft.com/en-US/windows7/Open-the-Windows-Media-Player-Settings-troubleshooter

  Open the troubleshooter in the Windows Media Player library:

  http://Windows.Microsoft.com/en-us/Windows7/open-the-Windows-Media-Player-library-Troubleshooter

  Method 2:

  Try to reset the management of digital rights (DRM) and check if it helps.

  Follow the steps to reset the DRM:

  1. first of all, check that the hidden files and folders option is enabled.
  To do this, follow these steps:

  a. start Windows Explorer. To do this, click Start, type userinit.exe in the Search box and press ENTER.

  b. click on organize, and then click folder and Search Options.

  c. click on the view tab.

  d. click Advanced settings.

  e. under hidden files and folders, click Show files and folders, clear the Hide protected operating system files (recommended) box and then click OK.

  2. Locate the DRM folder on the computer.
  In general, the DRM folder is located in the following location.
  Note In these paths, drive represents the drive on which Windows is installed.
  Windows 7 or Windows Vista.

  a. Windows 7 or Windows Vista versions x 86-based
  drive: \ProgramData\Microsoft\Windows\DRM

  b. Windows 7 or Windows Vista versions x 64-based
  drive: \ProgramData\Microsoft\Windows\DRM

  3 Rename the file DRM DRMbackup.

  a. right click on the DRM folder and then click Rename.

  b. type DRMbackup, and then press ENTER.

  c. close Windows Explorer.

  Warning: You must contact any third-party stores where you purchased music to reset the licenses for that music. If you copied CDs for protected Windows Media Audio files, the CD must be copied again.

  For more information, see the following Microsoft article.

  The Player Windows Media DRM: frequently asked questions:

  http://Windows.Microsoft.com/en-us/Windows7/Windows-Media-Player-DRM-frequently-asked-questions

  Hope the information is useful.

• Windows xp has been partially updated and may not work perfectly

  To install the 3 XP SVC pack... Neede Svc Pak 2 do following error Yes, obtained by attempting to do so.

  Windows XP has been partially updated and may not work perfectly

  Hello

  -You installed correctly updated recently?
  -You are aware of any changes made on the computer before this problem?
  Method 1: I suggest to maintain the computer in clean boot mode and check if the problem still persists.

  Step 1: Clean Boot Mode
  A clean boot to check if startup item or services to third-party application is causing this issue.
  You can read the following article to configure the computer to boot:
  http://support.Microsoft.com/kb/929135
  Note: After the troubleshooting steps, refer to clean the start link to configure the computer to normal startup mode.

   

  Step 2: Manually disable the Antivirus

  Important note: Antivirus software can help protect your computer against viruses and other security threats. In most cases, you should not disable your antivirus software. If you need to disable temporarily to install other software, you must reactivate as soon as you are finished. If you are connected to the Internet or a network, while your antivirus software is disabled, your computer is vulnerable to attacks.

  Step 3: Install Service Pack 2 (SP2)

  http://support.Microsoft.com/GP/xpsp2getinstall/ja

  http://support.Microsoft.com/kb/875364

   

  Steps to take before you install Windows XP Service Pack 3

  http://support.Microsoft.com/kb/950717

   

  Include to determine which SP1 is installed

  http://support.Microsoft.com/kb/310104
   
  Method 2: Follow the steps mentioned below and check if the problem persists.
   
  Step 1: Microsoft Windows Update Agent tool
  How to get the latest version of the Windows Update Agent?
  http://support.Microsoft.com/kb/949104
   
  Step 2: Try to install the updates and check if the problem persists.
   
  Method 3: Try to download and install the Windows XP SP2 and SP3 manually and check if the problem persists.
  For Windows XP SP2:
  Windows XP Service Pack 2 network installation Package for IT professionals and developers
  http://www.Microsoft.com/en-US/Download/details.aspx?displaylang=en&ID=28
  For Windows XP SP3:
  Windows XP Service Pack 3 network installation Package for IT professionals and developers
  http://www.Microsoft.com/en-US/Download/details.aspx?displaylang=en&ID=24
   
  Hope this information helps.

• I guess I tried to get to ICloud, and he has been churning for hours. How can I stop it? It will not allow a click anywhere in the window. And I can't seem to all other system preferences. It just goes back to this window. Thank you.

  I guess I tried to get to the ICloud, and he has been churning for hours.  How can I stop it? The Cancel button is grayed out. And I have ack

  are unable to other options in system preferences. It just brings back me to the window to iCloud churning. Thank you.

  What you're trying to do with iCloud, exactly? Have you tried pressing Command + Option + escape to force quit?

  See you soon,.

  GB

• messages saying my windows xp has been stolen? Error 8024400 a

  ORIGINAL TITLE: need help ASPA

  I get a message saying my windows xp has been stolen? 8024400 has error messages

  This error message means that the connection to the server was lost.  Please read here

  http://Windows.Microsoft.com/en-ID/Windows7/Windows-Update-error-8024400a-8024400d-or-8024400e

• Good afternoon my windows live has been hacked and unable to access my account, tried to reset my password but still could not get my mail

  Good afternoon my windows live has been hacked and unable to access my account, tried to reset my password but still could not get my mail

  Hello

  The question you posted would be better suited to Windows Live Solution Center. I suggest you to send your application in the Windows Live Solution Center for better support.
   
  http://windowslivehelp.com/product.aspx?ProductID=15

• My NET Framework 3.5 has been altered. I uninstalled the old NET 3.5 but failed to get a new program to install

  I tried to install Turbo tax. I received a message stating that the NET Framework has been altered and the necessary repair. I have uninstalled NET 3.5 and tried to download a replacement. Download was successful, but the installation failed. When I checked the programs & features in the control panel NET Framework was gone, but when I checked the updates installed, there is an update for NET 3.5 SP 1, but it does not allow me to uninstall it because I get the message that it's corrupted & to notify support. An another NET problelm 3.5 resulting is my external Western Digital hard drive does not work.

  Hello

  good reading of this information from microsoft on the method of framework net 2

  To repair the .NET Framework, you must uninstall several versions of the .NET Framework using the .NET Framework Cleanup tool, and then reinstall the components.

  http://support.Microsoft.com/kb/923100

• SE error message: the windows installer has been closed by the DEP, trying to fix Quicktime

  Original title: it says that my windows install has been closed by DEP__ I was GETTING POP UP ON MY QUICK TIME PLAYER I would CLOSE THE POP UP OUT IT COME BACK again ONCE so I WENT to the PROGRAMS OF REPAIR IT it IS WHEN IT SAYS WINDOWS INSTALLER has BEEN CLOSED

  QUICK TIME

  Hi hotwheels2,

  You can check the following link and try the steps suggested by Ajay K Microsoft Support, Moderator Thursday, January 21, 2010 22:19 and see if it helps to solve the problem.

  http://social.answers.Microsoft.com/forums/en-us/vistaprograms/thread/978177d6-0ce5-45ac-85A5-c4c047fbabda

  Hope this information is useful.

  Jeremy K
  Microsoft Answers Support Engineer
  Visit our Microsoft answers feedback Forum and let us know what you think.

  If this post can help solve your problem, please click the 'Mark as answer' or 'Useful' at the top of this message. Marking a post as answer, or relatively useful, you help others find the answer more quickly.

• Windows 7 has any built-in backup software.

  Please tell me if my new calendar of Dell 64-bit with Windows 7 has any built-in backup software. I have a Seagate external hard drive - I used for my Windows XP Prof

  Thanks, Tongarirogirl

  Hello Tongarirogirl,

  Thanks for posting on the Microsoft answers Forum.

  Yes, Windows 7 includes the backup of the operating system.
  Click on the links below for more information.
  http://Windows.Microsoft.com/en-us/Windows7/back-up-your-files
  http://Windows.Microsoft.com/en-us/Windows7/products/features/backup-and-restore

  I hope this helps answer your question.

  Thank you, Marilyn
  Microsoft Answers Support Engineer
  Visit our Microsoft answers feedback Forum and let us know what you think