Windows7 preloaded by retailer now not authentic?

Similar Questions

• I bought a windows 7 lp CAREB a year it worked fine some how its windows to say now not authentic

  I bought a windows 7 lp CAREB a year it worked very well some how its windows to say now not authentic please help

  [Moved from comments]

  Please run the Microsoft Genuine Diagnostics Tool then copy and paste the results into an answer here for further analysis:
  http://go.Microsoft.com/fwlink/?LinkId=52012

• Copy genuine windows 7 shows now not authentic.

  I have a genuine copy of Windows 7 Home Premium on my laptop.

  I got this through a student in 2009 while I was at University. Now, I get a message pops up telling me that I don't have a genuine copy of Windows 7. If I try to go the the installation process of the program, it wants to install it then fails and just says error, very well.

  So, I then tried to use the link "Contact us" on the microsoft Web site. Since he thinks that I don't have a genuine copy of windows 7, he wants me to pay £46 just to have someone to email, err jog on.

  So I now find myself here ask for help in how I can solve this problem.

  Please please please help me before I end up breaking this laptop and spend a fortune on a Mac.

  The files do not match above, peut I copy my old hard drive or is - not a possible solution?

  
  
  I don't think so. Try WGA support and see if they can help.

  North America: http://support.microsoft.com/contactus/cu_sc_genadv_master?ws=support&ws=support#tab4

  Outside of North America:

  http://support.Microsoft.com/contactus/?ws=support#TAB0

• Install KB3024777 to fix a problem with KB3004394 on Windows 7 and Windows Server 2008 R2 now not authentic

  Separated from this thread.

  Joachim

  When first pose the problem? Was it before or after the December updates?

  KB3004394 and KB3024777 appear in view update history? Or do they appear in installed updates?

  Gerry, thanks for your post. I have the same problem as Joachim started this thread. I am running Windows 7 sp1. I have a Dell computer and it's certainly a legitimate copy of Windows (confirmed computer 'properties' and it is enabled).

  By your post, I saw just to update and the KB3004394 (installed on 12/10/2014) and KB3024777 (installed on 12/12/2014) show as comfortable. I usually leave the Windows download updates automatically and I install them to stop. I watched the second update and according to Microsoft.com:

  Install KB3024777 to fix a problem with KB3004394 on Windows 7 and Windows Server 2008 R2

  The KB 3004394 update which was dated December 10, 2014 can cause additional problems on computers that run Windows 7 Service Pack 1 (SP1) and Windows Server 2008 R2 SP1. This includes the inability to install future updates. This new update is available to remove KB 3004394 from your computer.

  My problem is, as of today 14/12/2014, I still get the pop up "this computer is running not windows genuine', even with KB3024777 installed.

  Any thoughts?

  Thank you

  Bob C

  Right-click on CMD

  Click on run as administrator

  At the command prompt, type the following commands:

  slmgr.vbs - ipk xxxx-xxxx-xxxx-xxxx (to replace the specified in the current product key)

  xxxx-xxxx-xxxx-xxxx - represents your product key

  Press enter on your keyboard

  Then type: slmgr.vbs - ato (this will force the activation)

  Leave the command prompt

  Restart your computer

• Since my windows 7 ultimate update yesterday it now says my activation code is not authentic. I've been running ok for 2 years and it is registered with microsoft - why this

  I installed updates yesterday, now he says that the key is not authentic. When I try to change the key and write that again he said microsoft has blocked this key. The key is installed on the computer, 2 years ago and it is true I have regerstered with microsoft when I had and have updated ok so far. What is going on. I need help please. Windows 7 Ultimate. Build 7601
  Diagnostic report (1.9.0027.0):
  -----------------------------------------
  Validation of Windows data-->

  Validation code: 50
  Code of Validation caching online: 0xc004c4a2
  Windows product key: *-* - BXQ2B - WKW9K-R4VR7
  The Windows Product Key hash: = 1MVHW7PyUEi + AU0YtV0ej5g/lBg
  Windows product ID: 00426-069-4033837-86535
  Windows product ID type: 5
  Windows license type: retail
  The Windows OS version: 6.1.7601.2.00010100.1.0.001
  ID: {D521A2AE-F84E-4212-94FE-9FA14D0CE4F9} (3)
  Admin: Yes
  TestCab: 0x0
  LegitcheckControl ActiveX: N/a, hr = 0 x 80070002
  Signed by: n/a, hr = 0 x 80070002
  Product name: Windows 7 Ultimate
  Architecture: 0 x 00000009
  Build lab: 7601.win7sp1_gdr.120830 - 0333
  TTS error:
  Validation of diagnosis:
  Resolution state: n/a

  Given Vista WgaER-->
  ThreatID (s): n/a, hr = 0 x 80070002
  Version: N/a, hr = 0 x 80070002

  Windows XP Notifications data-->
  Cached result: n/a, hr = 0 x 80070002
  File: No.
  Version: N/a, hr = 0 x 80070002
  WgaTray.exe signed by: n/a, hr = 0 x 80070002
  WgaLogon.dll signed by: n/a, hr = 0 x 80070002

  OGA Notifications data-->
  Cached result: n/a, hr = 0 x 80070002
  Version: N/a, hr = 0 x 80070002
  OGAExec.exe signed by: n/a, hr = 0 x 80070002
  OGAAddin.dll signed by: n/a, hr = 0 x 80070002

  OGA data-->
  Office status: 100 authentic
  Microsoft Office Enterprise 2007 - 100 authentic
  OGA Version: N/a, 0 x 80070002
  Signed by: n/a, hr = 0 x 80070002
  Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

  Data browser-->
  Proxy settings: N/A
  User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
  Default browser: C:\Program Files (x 86) \Mozilla Firefox\firefox.exe
  Download signed ActiveX controls: fast
  Download unsigned ActiveX controls: disabled
  Run ActiveX controls and plug-ins: allowed
  Initialize and script ActiveX controls not marked as safe: disabled
  Allow the Internet Explorer Webbrowser control scripts: disabled
  Active scripting: allowed
  Recognized ActiveX controls safe for scripting: allowed

  Analysis of file data-->

  Other data-->
  Office details: {D521A2AE-F84E-4212-94FE-9FA14D0CE4F9}1.9.0027.06.1.7601.2.00010100.1.0.001x 64*-*-*-*-R4VR700426-069-4033837-865355S-1-5-21-3623013666-1811554980-2190356969BIOSTAR GroupA880GU3American Megatrends Inc.. 080016 20110125000000.000000 + 00037A13107018400F208090409GMT Standard Time(GMT+00:00)03100100Microsoft Office Enterprise 2007127480B9502DF0D86oYWOW5ayFE3pZ jvTpuXYsY64JE plus89388-707-8722531-6531014

  Content Spsys.log: 0 x 80070002

  License data-->
  The software licensing service version: 6.1.7601.17514

  Name: Windows 7 Ultimate edition
  Description: operating system Windows - Windows (r) 7, retail channel
  Activation ID: a0cde89c-3304-4157-b61c-c8ad785d1fad
  ID of the application: 55c92734-d682-4d71-983e-d6ec3f16059f
  Extended PID: 00426-00172-069-403383-00-2057-7601.0000-3232012
  Installation ID: 002291524502183546500786259274330002408283292093032205
  Processor certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338
  The machine certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339
  Use license URL: http://go.microsoft.com/fwlink/?LinkID=88341
  Product key certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340
  Partial product key: R4VR7
  License status: Notification
  Reason for the notification: 0xC004F200 (non-genuine).
  Remaining Windows rearm count: 4
  Trust time: 11/18/2012 10:55:27

  Windows Activation Technologies-->
  HrOffline: 0x00000000
  HrOnline: 0xC004C4A2
  Beyond: 0 x 0000000000000000
  Event timestamp: 11:17:2012 19:32
  ActiveX: Registered, Version: 7.1.7600.16395
  The admin service: recorded, Version: 7.1.7600.16395
  Output beyond bitmask:

  --> HWID data
  Current HWID of Hash: OAAAAAMABAABAAEAAQACAAAAAQABAAEAln0yoXcWeBtl5xAzwuhYGlTyevCEo43v6kVSgGpSQho =

  Activation 1.0 data OEM-->
  N/A

  Activation 2.0 data OEM-->
  BIOS valid for OA 2.0: Yes, but no SLIC table
  Windows marker version: N/A
  OEMID and OEMTableID consistent: n/a
  BIOS information:
  ACPI Table name OEMID value OEMTableID value
  APIC1635 APIC 012511
  FACP 012511 FACP1635
  SRAT AMD FAM_F_10
  HPET OEMHPET 012511
  MCFG 012511 OEMMCFG
  LASRYVITRAGE OEMB1635 012511
  SSDT A M I POWERNOW

  your product is blocked
  Windows product ID: 00426-069-4033837-86535

  The ID of the product - 069 - indicates a not for resale MSDN account. If you are not the account holder and you bought it in a box at retail, the box and its contents is counterfeit. Request an immediate refund from the seller

  For more information, see this:

  http://social.Microsoft.com/forums/en-us/genuinewindows7/thread/a2444f34-0AFF-4f29-a8ac-67e28b0c0285

  And this:

  http://social.Microsoft.com/forums/en-us/genuinewindows7/thread/309bb621-92d5-43d6-98c1-2bb51b35607f

  To see how these counterfeits are more, see:

  http://www.YouTube.com/watch?v=hzqNNiOM0cs

  You can buy a legitimate windows from a legitimate retailer.

• My Windows 7 is now saying that it is not authentic after a virus. Is there a way to fix this without reinstalling everything?

  Bought new Dell Office in February, preloaded with Windows 7 Prof 64 bit.  In April, a small problem (maybe a virus) caused several problems, which have been set except my copy of Windows is now reported as not authentic.  I have the product key, but there is no entry under the 'status' of the property line.  A way to solve this problem without having to reinstall all my programs?

  original title: Win 7 went from "Genuine" to "not genuine".

  Have you tried to restart by phone?

  Activate Windows 7 manually:
  1. click on start and in the search for box type: slui.exe 4

  2. press enter on your keyboard

  3. Select your country.
  4. Select the telephone activation option and brace yourself for a real person.
  http://support.Microsoft.com/kb/950929/en-us

• I uninstalled the Windows of the laptop and installed on a desktop PC and now it says "not authentic windowsis.

  I recorded a windows I installed it in my laptop and I uninstalled it, now I installed it in my desktop PC and now it says "not authentic windowsis" so now what to do please help me...

  Original title: windows intallation problem...

  Hello

  I wish to inform you that you can install the Windows operating system on a computer. As you had already turned on once, so it gives you the error message.

  I suggest you activate Windows by phone and check. Refer to the article to do so.

  How to contact a Microsoft Product Activation Center by phone

  http://support.Microsoft.com/kb/950929/en-us

  Do not hesitate to contact us for any additional information. We would be happy to help you.

• After 3-4 months of use, Windows 7 is now say that it is not authentic randomly.

  I've been running windows 7 Home premium for about 3-4 months now, where I bought "Playtech". All of a sudden today when I turned on my computer, I got a black screen and it says something about how I need to order a new windows that my version is not authentic...

  Some information seems to be missing from your report. have you tried to restart by phone?

  How to activate Windows 7 manually (activate by phone)
   
  1) click Start and in the search for box type: slui.exe 4
   
  (2) press the ENTER"" key.
   
  (3) select your "country" in the list.
   
  (4) choose the option "activate phone".
   
  (5) stay on the phone (do not select/press all options) and wait for a person to help you with the activation.
   
  (6) explain your problem clearly to the support person.
   
  http://support.Microsoft.com/kb/950929/en-us

• Build 7601, not authentic Windows. Can I change OEM Retail?

  Windows 7 Home premium OEM worked very well on my PC at home built for 6 months or more. Then I started getting warnings that the version is not authentic. I bought the software from a reputable supplier and I thought that you had to use OEM on a new PC. I did research as much as I can on the subject, but I am reluctant to pay again for a commercial version. Can't understand why MS would allow sales OEM versions to the public if they can only be used by certified computer manufacturers? Is there something I can do? I don't mind paying a small fee if I committed a mistake, but not the entire cost.

  License data-->
  C:\Windows\system32\slmgr.vbs(1333, 5) (null): these data are incorrect.

  
  

  Your Windows problem seems to be due to a problem with the license store...

  Re-create the license store

  1) click the Start button.

  (2) type: CMD.exe in the field "search programs and files".

  (3) right click on CMD.exe and select run as administrator

  (4) type: net stop sppsvc (it may ask you if you're sure, select Yes)

  Note: the Software Protection service may not be running, that's ok.

  (5) type: cd %windir%\ServiceProfiles\NetworkService\AppData\Roaming\Microsoft\SoftwareProtectionPlatform

  (6) type: Rename tokens.bar tokens.dat

  (7) type: cd %windir%\system32

  (8) type: net start sppsvc

  (9) type: slui.exe

  (10) after a few seconds of activating Windows dialog box will appear. You may need to reactivate and/or re - enter your product key or Activation can occur automatically.

  Reboot, then run again MGADiag and post the report

• I need help. Twice in the last month my windows install; l said that it is not authentic.

  I eventually had to buy a new copy of microsoft and this one is now said that it is not authentic having been very well for more than 3 weeks. The only change that I made today is installing gigabytes 3TG unlock app to allow my 3 TB drive be seen. Here are the results of the MGAgiag tool:

  Diagnostic report (1.9.0027.0):
  -----------------------------------------
  Validation of Windows data-->

  Validation code: 50
  Code of Validation caching online: 0x0
  Windows product key: *-* - RRWKG - 2TRRD-HXHP9
  The Windows Product Key hash: Kw2 + wsNa9eyeAuaDxlYoOTYaahU =
  Windows product ID: 00426-956-1227277-85101
  Windows product ID type: 5
  Windows license type: retail
  The Windows OS version: 6.1.7601.2.00010100.1.0.001
  ID: {56D76133-6AEF-4E72-91D9-860430433867} (1)
  Admin: Yes
  TestCab: 0x0
  LegitcheckControl ActiveX: N/a, hr = 0 x 80070002
  Signed by: n/a, hr = 0 x 80070002
  Product name: Windows 7 Ultimate
  Architecture: 0 x 00000009
  Build lab: 7601.win7sp1_gdr.120830 - 0333
  TTS error:
  Validation of diagnosis:
  Resolution state: n/a

  Given Vista WgaER-->
  ThreatID (s): n/a, hr = 0 x 80070002
  Version: N/a, hr = 0 x 80070002

  Windows XP Notifications data-->
  Cached result: n/a, hr = 0 x 80070002
  File: No.
  Version: N/a, hr = 0 x 80070002
  WgaTray.exe signed by: n/a, hr = 0 x 80070002
  WgaLogon.dll signed by: n/a, hr = 0 x 80070002

  OGA Notifications data-->
  Cached result: n/a, hr = 0 x 80070002
  Version: N/a, hr = 0 x 80070002
  OGAExec.exe signed by: n/a, hr = 0 x 80070002
  OGAAddin.dll signed by: n/a, hr = 0 x 80070002

  OGA data-->
  Office status: 109 n/a
  OGA Version: N/a, 0 x 80070002
  Signed by: n/a, hr = 0 x 80070002
  Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

  Data browser-->
  Proxy settings: N/A
  User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
  Default browser: C:\Program Files (x 86) \Internet Explorer\iexplore.exe
  Download signed ActiveX controls: fast
  Download unsigned ActiveX controls: disabled
  Run ActiveX controls and plug-ins: allowed
  Initialize and script ActiveX controls not marked as safe: disabled
  Allow the Internet Explorer Webbrowser control scripts: disabled
  Active scripting: allowed
  Recognized ActiveX controls safe for scripting: allowed

  Analysis of file data-->

  Other data-->
  Office details: {56D76133-6AEF-4E72-91D9-860430433867}1.9.0027.06.1.7601.2.00010100.1.0.001x 64*-*-*-*-HXHP900426-956-1227277-851015S-1-5-21-1441504076-4266836338-3691997755Gigabyte Technology Co., Ltd.. GA-990FXA-UD3 Award Software International, Inc.. F9 20121022000000.000000 + 000727D3A07018400F204090409Central Standard Time(GMT-06:00)03109

  Content Spsys.log: 0 x 80070002

  License data-->
  C:\Windows\system32\slmgr.vbs(1333, 5) Microsoft VBScript runtime error: permission denied

  Windows Activation Technologies-->
  HrOffline: 0x00000000
  HrOnline: 0x00000000
  Beyond: 0 x 0000000000000000
  Event timestamp: 11:4:2012 22:43
  ActiveX: Registered, Version: 7.1.7600.16395
  The admin service: recorded, Version: 7.1.7600.16395
  Output beyond bitmask:

  --> HWID data
  Current Hash HWID: OAAAAAIABgABAAEAAAACAAAAAQABAAEA jFev9aD1DaILBAz3N/cFZRlVPK0cxwhYj1Q1I4ibnU plus

  Activation 1.0 data OEM-->
  N/A

  Activation 2.0 data OEM-->
  BIOS valid for OA 2.0: Yes, but no SLIC table
  Windows marker version: N/A
  OEMID and OEMTableID consistent: n/a
  BIOS information:
  ACPI Table name OEMID value OEMTableID value
  APIC GBT GBTUACPI
  FACP GBT GBTUACPI
  HPET GBT GBTUACPI
  MCFG GBT GBTUACPI
  MSDM GBT GBTUACPI
  EUDS GBT
  CARPET GBT
  TAMG GBT GBT B0
  CARPET GBT
  SSDT AMD POWERNOW

  I suspect that the problem lies in your drivers TSRI - they seem to be very fragile, so the best thing would be to uninstall them, apply the patch of GB and then install the last series (when / if you feel it!)

  For your motherboard, the latter would be to http://downloadcenter.intel.com/Detail_Desc.aspx?agr=Y&ProdId=3449&DwnldID=22194

• I have window 7 ultimate I brought it good .working for three months never received a complaint that is not genuine.after three months, Microsoft said that it cannot not active because it is not authentic

  When there I have original box with the product key on the label. the cicle he says Microsoft, window7, authentic. evidence of license... Activate your software for 30 days. Now, after three mountains I receive an error my window is not active. Block by microsoft. I've used it since June, in September, Microsoft said that it is not authentic. Something is not.

  Diagnostic report (1.9.0027.0):
  -----------------------------------------
  Validation of Windows data-->

  Validation code: 50
  Code of Validation caching online: 0xc004c4a2
  Windows product key: *-*-62639-DW92Y-RG8TY
  The Windows Product Key hash: VZAa2A2bW4umv6ZMW/yamj0TuVE =
  Windows product ID: 00371-222-2007363-86021
  Windows product ID type: 5
  Windows license type: retail
  The Windows OS version: 6.1.7601.2.00010100.1.0.048
  ID: {7B1629EE-2945-4AF8-81C5-DF3D9F47DBE6} (1)
  Admin: Yes
  TestCab: 0x0
  LegitcheckControl ActiveX: N/a, hr = 0 x 80070002
  Signed by: n/a, hr = 0 x 80070002
  Product name: Windows 7 Professional
  Architecture: 0 x 00000009
  Build lab: 7601.win7sp1_gdr.120503 - 2030
  TTS error:
  Validation of diagnosis:
  Resolution state: n/a

  Given Vista WgaER-->
  ThreatID (s): n/a, hr = 0 x 80070002
  Version: N/a, hr = 0 x 80070002

  Windows XP Notifications data-->
  Cached result: n/a, hr = 0 x 80070002
  File: No.
  Version: N/a, hr = 0 x 80070002
  WgaTray.exe signed by: n/a, hr = 0 x 80070002
  WgaLogon.dll signed by: n/a, hr = 0 x 80070002

  OGA Notifications data-->
  Cached result: n/a, hr = 0 x 80070002
  Version: N/a, hr = 0 x 80070002
  OGAExec.exe signed by: n/a, hr = 0 x 80070002
  OGAAddin.dll signed by: n/a, hr = 0 x 80070002

  OGA data-->
  Office status: 100 authentic
  Microsoft Office Enterprise 2007 - 100 authentic
  OGA Version: N/a, 0 x 80070002
  Signed by: n/a, hr = 0 x 80070002
  Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3_E2AD56EA-765-d003_E2AD56EA-766-0_E2AD56EA-134-80004005

  Data browser-->
  Proxy settings: N/A
  User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
  Default browser: C:\Program Files (x 86) \Mozilla Firefox\firefox.exe
  Download signed ActiveX controls: fast
  Download unsigned ActiveX controls: disabled
  Run ActiveX controls and plug-ins: allowed
  Initialize and script ActiveX controls not marked as safe: disabled
  Allow the Internet Explorer Webbrowser control scripts: disabled
  Active scripting: allowed
  Recognized ActiveX controls safe for scripting: allowed

  Analysis of file data-->

  Other data-->
  Office details: {7B1629EE-2945-4AF8-81C5-DF3D9F47DBE6}1.9.0027.06.1.7601.2.00010100.1.0.048x 64*-*-*-*-RG8TY00371-222-2007363-860215S-1-5-21-1608885583-3177030707-3711602930Dell Inc.. Inspiron N4050 Dell Inc.. A06 20111114000000.000000 + 000AE413707018400FE08090409W. Africa Central Standard Time(GMT+01:00)03100100Microsoft Office Enterprise 200712pIL0Z2lfQn4O5OXzOdI6pqp4oiA =89388-707-6733995-6526714 6B9F48E4C912D86

  Content Spsys.log: 0 x 80070002

  License data-->
  The software licensing service version: 6.1.7601.17514

  Name: Windows 7 Professional edition
  Description: operating system Windows - Windows (r) 7, retail channel
  Activation ID: 770bc271-8dc1-467d-b574-73cbacbeccd1
  ID of the application: 55c92734-d682-4d71-983e-d6ec3f16059f
  Extended PID: 00371-00172-222-200736-00-2057-7601.0000-2842012
  Installation ID: 019110508845850661092422062595567281983503556172700000
  Processor certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338
  The machine certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339
  Use license URL: http://go.microsoft.com/fwlink/?LinkID=88341
  Product key certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340
  Partial product key: RG8TY
  License status: Notification
  Reason for the notification: 0xC004F200 (non-genuine).
  Remaining Windows rearm count: 4
  Trust time: 10/11/2012 00:07:45

  Windows Activation Technologies-->
  HrOffline: 0x00000000
  HrOnline: 0xC004C4A2
  Beyond: 0 x 0000000000000000
  Event timestamp: 10:10:2012 09:48
  ActiveX: Registered, Version: 7.1.7600.16395
  The admin service: recorded, Version: 7.1.7600.16395
  Output beyond bitmask:

  --> HWID data
  Current Hash HWID: MgAAAAEAAgABAAEAAAACAAAAAwABAAEA6GEmC9pEgiYorVpb7I4s4uTc3q + S/G7VLnM =

  Activation 1.0 data OEM-->
  N/A

  Activation 2.0 data OEM-->
  BIOS valid for OA 2.0: Yes, but no SLIC table
  Windows marker version: N/A
  OEMID and OEMTableID consistent: n/a
  BIOS information:
  ACPI Table name OEMID value OEMTableID value
  APIC DELL WN09
  FACP DELL WN09
  HPET DELL WN09
  MCFG DELL WN09
  SSDT TrmRef PtidDevc
  SSDT TrmRef PtidDevc
  SSDT TrmRef PtidDevc
  OSFR DELL M08

  Can you help me check it? I have the same problems too

• Windows 8 Build 9200 not authentic

  I bought a Toshiba Satellite C855D - S5357 to Office Max and now 2 years later I get an error code telling me that my version of windows mode not authentic.  I bought this computer from a dealer and it came with windows 8 installed and I am unable to run an update on this PC.  Runs the windows genuine Diagnostics tool simply said as the 'Validation of the OS does not support' and I get an error code when I try to copy the page.

  Any advice would help as when I bought this computer at an authorized Microsoft Retailer, I thought that the version of windows installed was a real individual license

  To determine the current status, that is Windows, run this command at an elevated command prompt, and then paste the contents of report.txt in your answer:

  Licensingdiag.exe - %userprofile%\desktop\report.txt-log %userprofile%\desktop\repfiles.cab report

• Selected boot image is not authenticated. Press on < enter > to continue

  I just removed the stock HARD disc that came with my M4-1015 x and now I am trying to install windows 7 on the SSD that I replaced it with. However, when you start up I get the message "the selected boot image is not authenticated to. "Press on < enter > to continue" when the laptop tries to read the operating system from the disk. I've never seen this before... any help? (This is a legitimate copy of Windows 7 DVD)

  Thank you.

  I fixed it. Of the secureboot to activate and deactivate bootmode inherited so he can work.

• Get: error in device: device not authentic when you launch the app VirtualBench

  When I start the application virtual bench (10 x 64 Windows) I say device error dialog: "device error: device is not authentic" and am no longer able to connect to the device. At one point, I was able to connect to the device via the USB port and also via wifi. I have rebooted the machine, pedaled power, uninstalled the drivers, reinstalled the software virtual bench with no luck. Any advice?

  After an attempt:

  -Reset the device via the button on the back of the device of virtual bench

  -remove the installed drivers

  -resettlement of bench virtual application

  -another machine

  -connection via the access point

  -USB connection

  -try a different USB port

  Still not had luck. Until finally, I decided to unplug the power on the virtual bench cable and plug it back. Looks like it's a pure reset of some sort. Now, I can connect successfully to the device

• n005tx Pavilion 15: "selected image is not authenticated to. "Press on enter continue" at the start of the

  Hi all, I have a pavilion laptop g6 - 2253ca who works with a windows 8 (64-bit). I have a strange problem since this morning and an error msg "selected image is not authenticated to. "press on enter continue ' that appears when I try to start. I have not installed program on my computer before it happens. I just sailed on the Internet and all of a sudden the screen is grey and the msg appeared on this subject.

  I went on several forums for information on this subject. That's what I did:

  -hard reset
  -Restart and boot into BIOS
  -Disable secureboot and enable legacy initialization
  -Press F10 to save and exit BIOS

  -Restart

  -the system asked me to enter a digit of 4 password and press ENTER to apply the changes

  -done, but I got stuck another MSG: "no boot device, insert the boot disk and press any key.

  Not able to find something else to move to another service I thought that maybe the value default bootable device was not the HARD disk if:
  -I restart and boot into the boot F9 Manager
  -does not not the same msg (no boot device, insert the startup disk and press a key) is displayed.

  Try to run the auto repair using the F11 Recovery Manager, but I can't start on it during startup.

  So, what should I do now? I am really disappointed...

  Hello

  Try loading at F2 run check disk test hard if that passes you will need a recovery disk. If the hard drive is not detected reinsert the disc hard try to rerun the test if you have the same hard disk problem that went wrong to replace the drive. Please call HP technical support check for warranty and the part replaced.