Wireless drivers do not proceed with installation

Hello

Only today, I bought a new laptop HP 15d002tx. But I'm really mad because of not being able to make the internet. I could not install the driver. When I click on the installation of the driver, it does nothing, but just extract the files and it is.

The light on my wi - fi on red poster keyboard key, means, I don't know how to turn it off.

There are a few other problems as well as with the pilots. I couldn't use the brightness so function keys. I checked all the drivers correctly. I am using windows 7 now.

Previously I was using windows 8.1. In addition, he had same problem. I thought that this is a bug of windows 8.1 so I installed windows 7 again. I have re-installed windows 7 several times on my new laptop but nothing happens.

Please, if anyone has the solution, although kindly help me. I'm going crazy here. I do important and urgent work, and since this is the only laptop that I have now, I need to work.

HI, sorry for the late reply.

I can't find network within my device manager controller. At first, I thought may be it is the main issue.

But then, I just download another driver from hp site and shocking, it worked!

How stupid was I spend my entire day trying to install a driver and reinstall windows many times... instead of trying with another pilot.

I used realtek wireless LAN at the beginning. He was not moved. This time I tried it - atheros Qualcom and presto! It did what it was supposed to do... bring back my internet connection so I could work.

Thanks anyway for your help.

Tags: Notebooks

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