Wireless Mouse 3500 don't scroll not correctly

My wireless mouse scrolls always well. My sentence is scroll upward, the scrolling direction is not maintained and will jump and then back up again. This happens on two different computers (a Windows 7 and a Windows 10) that I use in tandem with a KVM switch. I tried to adjust the mouse settings with no luck. I tried to scroll fast and slow scrolling with no luck. Any suggestions?

TBird

Hello Tracy,.

About your concerns with your wireless mouse, we suggest that you update the drivers.

Here's how:

  1. Press the Windows key, type Device Manager and select form the list of results.
  2. Expand mice and other pointing devices.
  3. Right-click on your wireless mouse, and then select Update driver software.
  4. Select search automatically for updated driver software.

An update on the result.

Tags: Windows

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