Microsoft Wireless mouse 3500 lights after battery replacement

I have this mouse about a month ago, and it's worked fine, so far. I had to replace the battery, and now it will not work. I'll turn it on and the light will shine for about a second and then he'll just turns off and it won't work. I tried using different batteries, clean the compartment the battery, everything. Help, please!

Hello

I suggest to try the steps in the following Microsoft articles provided and check if it helps.

Troubleshoot failures in the response to the mouse or wireless keyboard: http://support.Microsoft.com/kb/838398               

Note: Also check if the mouse works fine in another computer.

I hope that helps!

Tags: Windows

Similar Questions

  • Can I use any receiver for Microsoft Wireless mouse 3500

    I have Microsoft 3500 Wireless mouse, couple weeks back I lost his nano-receiver, can anyone help figure out if I can use any other receiver for her or I have to buy new mouse collect them all?

    If you have a receiver to predict the "Microsoft Wireless Mouse 3500" you might be able to connect again - not positive on this one (some Logitech devices can be "trained" to use other receivers).

    In general though - if you lose the receiver, that the mouse is golden.

  • my microsoft wireless mouse has stopped working, I replaced battery

    my wireless mouse was fine and then stopped working. I changed the batteries and it seemed to work and then arrested again.

    Hello

    I suggest you to follow the steps in this link and check if it helps:

    http://support.Microsoft.com/kb/838398

  • Microsoft wireless mouse 3500 heats

    My mouse wireless 8 months kept warm after 10 min of use. It uses battery even when it is not moving. A new battery lasted only one day! It is under warranty? How can I fix this?

    Hi me1ancho1y,

    It is almost 100% certainly a hardware problem with the mouse and it must be repaired or replaced.  There might be some computer technicians that can fix this, but I suspect that it would cost as much as or more than a new mouse.  Moreover, as noted in Spirit, it is still under warranty, if the way to go.

    BTW, some wireless mice use a very small amount of current (but not as you speak, and not even in the vicinity of what is used when the mouse is actually used) even when not in service, and at least for me, even when the computer's standby, hibernation, or even stop.  I'm not sure about you, but mine has a button on the bottom to turn off completely to prevent this (although I frankly never use).

    Good luck and best wishes!

  • Slow flashing red in 3500 Series Microsoft wireless mouse

    Original title: my mouse is weird

    I have a small (3500 version) Microsoft wireless mouse and I just put a new battery in there and all I get is a red light flashing slow... the battery is good... I tested it... any help would be greatly appreciated.  It's probably something really stupid that I'm missing, but I hate that touchpad and I take courses online and rely heavily on the mouse to avoid mistakes... Help!

    Hi Jane,

    There are many reasons why we have a flashing red light on a Microsoft wireless mouse. The mouse software may need an update, you're battery may need to be replaced or recharged, you're wireless device can be connected to a port is non-functional, something can interfere with the wireless mouse.

    Here are some tips you can follow and see if that helps.

    1. download and install the latest drivers for mouse depending on the type of computer http://www.microsoft.com/hardware/en-us/p/wireless-mobile-mouse-3500#support system

    2 a wireless device may interfere with each other. Look at the bottom of your mouse to see if it has a button to synchronize with the receiver. If Yes, press this button. In so doing resync the mouse using a different channel. Turn the receiver upside down or on its side to see if you are able to get a better connection. Remove the other wireless devices, such as a wireless or a cell phone and make sure that the mouse is located at a distance of at least eight inches of a wireless keyboard. Make sure that the mouse is not on a very close to metal objects or metal surface.

    3 try using a mouse instead of using it on a glassy or metallic surface.

    4. ensure that the batteries are inserted correctly. Open battery compartment. Check and remove anything that might obstruct the battery connection. Search corrosion as well and remove, if possible.

    I hope this helps.

  • Microsoft wireless mouse stopped after 6 months of work: happened twice in two days

    Windows 7 x 64. I've had the system for 6 months. Yesterday did this problem start happening.
    The Microsoft wireless mouse pointer freezes in the middle of the screen (but my wireless keyboard IOGear, that I had also six months, still works fine and the computer itself is not suspended but is still running fine - it's not a blocking system general but isolated on the mouse wireless device and related things).
    I tried the following:
    1. Changing the battery on the mouse (ensuring battery was good, of course).
    2. People with disabilities/re-enabled the HID device.
    3. Deleted then recreated the HID device.
    4. Searched updated drivers (Windows reports mine are up to date)
    5. Remove and reinsert the battery.
    6. Stop and restart.
    7. Remove and reinsert the battery.
    Finally yesterday, after reinserting the battery after a reboot, the mouse is back to life. However, today the same problem happened again. I tried it again, but nothing helped. I also downloaded the new Bluetooth drivers on the ASUS site and install them.  Restarted.  No joy.
    BTW, Windows always reports the pointing HID device and Microsoft Wireless dongle work correctly, even if the mouse pointer is frozen in the middle of the screen.
     

    Hello

    As the mouse does not work on another computer, please replace the mouse.

    For additional assistance, please contact a manufacturing: http://www.Microsoft.com/hardware/en-us/support

    Kind regards.

  • Microsoft wireless mouse no longer works on Inspiron 8200

    Our Microsoft Wireless mouse no longer works on our Inspiron 8200. We have a red light on the mouse so it's on and we just changed the battery in the mouse. The computer no longer recognizes the mouse. Before his stoppage of work completely computer did not come out of standby/hibernation mode correctly. He had to press the power button rather than wake up it with the mouse.

    Now that I have attached a wired mouse, he wakes up as it should with the movement of the mouse or a key.

    Do you by chance have a solution that I can download?

    Thank you.

    SheilaMc


  • Microsoft Wireless Mouse and keyboard Natural Keyboard Combo

    I have a combo of Microsoft wireless keyboard/mouse and the mouse went bad.  The mouse went bad and I replaced the mouse of this combo with a standalone Microsoft wireless mouse.  The stand-alone mouse and the keyboard/mouse combo are both connected via USB.  From the start and a few other times randomly, my mouse goes haywire.  I open the Device Manager and see that there are 2 "mouse HID-compliant" items listed (I presume because of two separate USB connections) - I right click and uninstall one of them (or the other, it's not serious) and the problem is solved.  Unfortunately, at startup or at other times, the same problem happens again, and I solve it the same way.  Short of buying a new keyboard, is there a way to fix this permanentaly?

    I don't think that you need to plug the new mouse, it should work on the original sensor.

  • How pan in AutoCad with a Microsoft Wireless Mouse 5000

    I'll try to find how to turn on panoramic in AutoCAD by holding down the wheel with a Microsoft Wireless Mouse 5000

    Determination wins! I found the solution. Go to your devices and printers, and select your wireless mouse. Then select configure my mouse. Then select the link edit the Microsoft mouse settings. In the basic settings select the button on the wheel and select the option 'Middle-click '. After you make this selection, the mouse x and the keyboard focus screen and select 'apply' on the mouse properties screen and select ok. This helped my wheel button be held down and use the "pan" in AutoCAD.

  • Microsoft wireless mouse 1000 and receiver Wireless USB keyboard 800 has been damaged

    I had brought the combo of Microsoft Wireless Mouse 1000 and Microsoft Wireless Keyboard 800 a few months back, but accidentally my Receiver USB got damaged (physically) then, of course, he will not be replaced under warranty then please tell me how can I get new receiver for my mouse and keyboard. If it is not possible to get the receiver just tell me that if I buy the new keyboard 800 then receiver will work for my old mouse and keyboard or not. Any help to solve my problem will be highly appreciated.

    Logical greeting,

    I suggest you to contact the Microsoft Hardware support for assistance.

    How to contact Microsoft if you have questions about your hardware device.

    Before contacting the Microsoft Hardware support, you can check the link below.

    How to replace Microsoft software or hardware, order service packs and replace product manuals

    I hope this helps.

  • my microsoft wireless mouse blocks my screensaver, how can I fix this?

    I have a microsoft wireless mouse and when I disconnect the mouse my Screensaver works.  However, when the mouse is connected the screen saver does not work.  How can I fix this problem?

    Hello

    The screen saver does not start after the installation of a wireless pointing device:
    http://support.Microsoft.com/default.aspx/KB/913405
    Check the link and the information mentioned in the link above and try them, check if the problem still persists.
    Hope the helps of information.
  • Microsoft Wireless mouse not working not properly in Excel.

    Original title: using the buttons of foam in Excell

    Reference: Microsoft Wireless 5000 foam

    I use the foam buttons in Excel to navigate backward/forward "TABs". It is very useful and is in fact the reason to get a 2 buttons and scroll mouse 4-way.

    BUT... it does not work with this Wireless foam 5000. He has worked with my old Logitech... that would mean Microsoft foams are not completely compatible with Microsoft Software?...

    I downloaded the latest version of IntelliPoint v8.1.239.0 but nothing has changed.
    I am running XP with Office 2007.
    Any idea?

    It seems that there are some 8.2 updated drivers for the mouse on the Microsoft Wireless Mouse 5000 Technical Support page.  It might be useful to install to see if it solves the problem.

  • Microsoft wireless mouse 6000 v2 just stopped working

    I bought 6000 Microsoft wireless mouse and keyboard a year ago and just mouse combo has randomly stopped working.

    I turned off my computer and the next day it turned on and the mouse does not work now.

    -J' put in new batteries and re-synced it and who did not

    -J' tried to connect on the other USB ports, which did not work

    -J' reinstalled the driver, who did not work

    -J' tried it on my laptop and it doesn't

    I think that my warranty has expired as well.

    Microsoft please help, there was no sign of him dying off the coast, and I don't see what anyone who would have triggered this.

    It just seems odd that one day that shut down you your computer, and the next day your mouse does not work.

    Hi BrandonBB,

    ·         Remember to make changes on the computer before the show?

    ·         You receive an error message or error code?

    I suggest you follow the steps in the bottom of the article in the Microsoft Knowledge Base to resolve this problem:

     

    Troubleshoot the incidents of the response to the mouse or wireless keyboard

    http://support.Microsoft.com/kb/838398

    Let us know if it helps.

  • My Microsoft Wireless Mouse 5000 new scrolls only in one direction in Quicken. This seems to be the only program with problems. All the answers?

    My Microsoft Wireless Mouse 5000 new scrolls only in one direction in Quicken.  This seems to be the only program with problems. All the answers?

    Hi retiredinflorida,

    Welcome to Microsoft Vista answers Forum!
     
    It is a known issue using IntelliPoint from Microsoft and Quicken software drivers.  Both parties are aware of the problem and as soon as a hotfix or patch for this problem is available it will be displayed on the Quicken Web site so check with their website on a regular basis.
     
    However, if the Microsoft Wireless Mouse 5000 problems in other applications, you can check the links below.

    The Microsoft wireless mouse does not work as expected if:

    You may want to consider this link to fix the problem: http://support.microsoft.com/default.aspx?scid=kb; EN-US; 838398

    In the case want ot uninstall and reinstall the mouse drivrs use this link: http://www.microsoft.com/hardware/windows7/support.mspx

    Hope this information is useful.
    Let me know if it worked.

    Thank you, and in what concerns:
    Aziz Nadeem - Microsoft technical support.
    Visit our Microsoft answers feedback Forum
    http://social.answers.Microsoft.com/forums/en-us/answersfeedback/threads/ and let us know
    what you think

  • Dead zone wheel 3000 Microsoft wireless mouse

    Hello

    I don't know how find this problem on the internet so I wonder if anyone can help make me the right words to look for this problem.

    I have Windows Vista Ultimate x 64 and a 3000 Microsoft wireless mouse

    When I scroll with the wheel, if I go down and upward, there is a dead zone where nothing happens.  I rotate part 2 wheel lines, and on the other to scroll.

    For example if I scroll in IE, everything is fine until I have stop and reverse the first line and then nothing happens, no scrolling at all and when I'm in the second row, it starts to scroll the means that if I scroll and down just 1 line nothing happens and that means on both sides , which means only 2 lines of scrolling that does nothing.

    I checked all the configurations of driver for the mouse, and there is nothing about it.  I don't want this dead on the mouse wheel zone

    I would really appreciate links, ideas on this subject.  I don't know if it's a driver problem, a hardware problem or it's just the way the mouse works.

    Thank you

    Hey thanks. Method 1 worked at http://support.microsoft.com/kb/838398

Maybe you are looking for

  • Satellite U400 - error - Bluetooth is not started

    I used my u400 3 months without problem...Then all of a sudden happened several problems with bluetooth... When I tried to use BT for example OBEX, I got the error msg: "Bluetooth has not begun."I tried to reinstall the driver for bt, but I couldn't.

  • Question about Diplay driver and upgrade - Satellite 5200 903 RAM

    Hello I ve got an old book of 5200-903 and I m lovin it. I installed the driver Nvidia Support Toshiba Download Page. But I can´t find any display driver again? I m only using the standard Windows Plug and Play Driver? Has anyone found a driver for t

  • How can I save icloud photolibrary on an external hard drive

    I'm operating an iMac and 20.5 "mid-2010. I'm on OSX El Capitan, 10.11.2 My pictures version is Version 1.3 (350.23.0) The hard drive on my computer space is now filled and I need make arrangements to save a lot of my files off the computer. One opti

  • Mail with attachment + sendto: InvokeManager

    Anyone could find a way to invoke the email with an attachment and sendto together? I did a search and saw that some people were having issues with it. I just want to check if someone has found a way. So far, I can either use 'bb.action.SHARE' and an

  • Second difference between dates GMT?

    Hello I need to get the second difference between a date later GMT and current date of GMT. My code looks like this: Calendar futureDate = Calendar.getInstance(TimeZone.getTimeZone("GMT"));futureDate.set(Calendar.YEAR, 2009);futureDate.set(Calendar.M