Wireless network option is missing after the virus attack.
Original title: restore wireless...
After the restoration of xp following an attack virus (cridex.e among them), I have no wireless network option. Essentials of security has not detected any virus 4
who were present.
Hello
1. do you receive any error messages?
2. What is brand and model computer?
Method 1:
See the following site:
How to troubleshoot wireless network connections in Windows XP Service Pack 2
http://support.Microsoft.com/kb/870702
Note: Also applies to Windows XP SP3.
Method 2:
See the steps in the site mentioned below:
To connect to an available wireless network
Method 3:
Install the hotfix.
See the following site:
Network connection icons are missing from the network connections folder in Windows XP
http://support.microsoft.com/kb/894543.
Tags: Windows
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I have included the following diagnostic report (with the suppressed SSID):
----------------------------------------------------------------------------------------------------Diagnostic information (wireless connectivity)
Details on the diagnosis of wireless connectivity:
Information for a diagnosis of connection
The GUID of the interface: e3f4016b-a75e-4d88-96ba-8bd3f26f0fb4
Interface name: Intel(r) WiFi Link 5300 AGN
Interface type: Native WiFi
Connection incident diagnosed
Auto Configuration ID: 9
Login ID: 9
State of the connection summary
Connection started: 2010-11-30 14:12:24-133
Profile match: success
Pre-Association: success
Association: success
Security and authentication: success
List of visible access points: 6 item (s) total, 6 article (s) poster
BSSIDBSS Type PHY Signal (dB) channel/freq SSID
-------------------------------------------------------------------------
00-18-39-6E-51-6CInfra g-64 6
00-13-1A-3B-EE-A0Infra g-57 6
Da-ce-46-a2-9c-A1Ad hoc 6 g - 89
00-13-1A-3B-F2-90Infra g-82 1
00-1E-E5-A0-17-F0Infra g-53 2
00-13-1A-3B-F0-20Infra g-91 11
History of connection
Information for Auto 9 Configuration ID.
List of visible networks: 4 item (s) total, 4 article (s) poster
Type BSS PHYSecurity Signal (RSSI) Compatible SSID
------------------------------------------------------------------------------
Yes Yes Infrag 60
Infrag Yes Yes 99
Ad hocg No. 18 Yes
Yes Yes Infrag 78
List of favorite networks: 1 item (s)
Profile:
SSID:
SSID length: 10
Connection mode: Infra
Security: Yes
Defined by group policy: No.
Connect even if the network is not broadcasting: No.
Connectable: Yes
Information for the login ID 9
Connection started: 2010-11-30 14:12:24-133
Auto Configuration ID: 9
Profile:
SSID:
SSID length: 10
Connection mode: Infra
Security: Yes
Pre-Association and Association
The parameters of connectivity provided by hardware manufacturer (IHV): No.
Security settings provided by hardware manufacturer (IHV): No.
Profile matches network requirements: success
Pre-association status: success
The Association status: success
Last AP: 00-13-1a-3b-ee-a0
Security and authentication
Configured security type: open
Configured encryption type: WEP
802.1 x protocol: Yes
Authentication mode: Machine or user
EAP type: authentication not started
Number of 802. 1 X restarts: 1
Number of failures of 802,1: 0 X
802.1 x status: success
Key exchange initiated: Yes
Received unicast key: Yes
Received multicast key: Yes
Number of security packets received: 9
Number of security packets sent: 7
Decision of the attempt: success
Connectivity
Package statistics
NDIS Rx: 1725
NDIS Tx: 0
Unicast decrypt success: 1
Multicast decrypt success: 0
Unicast decrypt failure: 0
Multicast decrypt failure: 0
Rx success: 1531
Rx failure: 0
TX success: 5
TX failure: 0
Try TX: 0
TX retry number: 0
Life expectancy exceeded TX maximum: 0
Failure of TX ACK: 0
History of roaming: 0 item (s)
Information for Auto 8 Configuration ID.
List of visible networks: 1 item (s) total, 1 article (s) poster
Type BSS PHYSecurity Signal (RSSI) Compatible SSID
------------------------------------------------------------------------------
Yes Yes Infrag 80
List of favorite networks: 1 item (s)
Profile:
SSID:
SSID length: 10
Connection mode: Infra
Security: Yes
Defined by group policy: No.
Connect even if the network is not broadcasting: No.
Connectable: Yes
Information for the login ID 8
Connection started: 2010-11-30 12:56:40-041
Auto Configuration ID: 8
Profile:
SSID:
SSID length: 10
Connection mode: Infra
Security: Yes
Pre-Association and Association
The parameters of connectivity provided by hardware manufacturer (IHV): No.
Security settings provided by hardware manufacturer (IHV): No.
Profile matches network requirements: success
Pre-association status: success
The Association status: success
Last AP: 00-13-1a-3b-f0-20
Security and authentication
Configured security type: open
Configured encryption type: WEP
802.1 x protocol: Yes
Authentication mode: Machine or user
EAP type: authentication not started
Restart of number of 802. 1 X: 2
Number of failures of 802,1: 0 X
802.1 x status: success
Key exchange initiated: Yes
Received unicast key: Yes
Received multicast key: Yes
Number of security packets received: 13
Number of security packets sent: 11
Decision of the attempt: success
Connectivity
Package statistics
NDIS Rx: 0
NDIS Tx: 0
Unicast decrypt success: 1
Multicast decrypt success: 0
Unicast decrypt failure: 0
Multicast decrypt failure: 0
Rx success: 2262
Rx failure: 0
TX success: 59
TX failure: 0
Try TX: 19
TX retry multiples: 5
Life expectancy exceeded TX maximum: 0
TX ACK failure: 26
History of roaming: 1 item (s)
Schedule: 2010-11-30 12:57:48-302
Roamed from BSSID: 00-13-1a-3b-fa-f0
Reason: 0 x 00000003
Disconnected from BSSID: 00-00-00-00-00-00 reason: 0 x 00000205
Information for Automatic Configuration 7 ID.
List of visible networks: 1 item (s) total, 1 article (s) poster
Type BSS PHYSecurity Signal (RSSI) Compatible SSID
------------------------------------------------------------------------------
Infrag Yes Yes 99
List of favorite networks: 1 item (s)
Profile:
SSID:
SSID length: 10
Connection mode: Infra
Security: Yes
Defined by group policy: No.
Connect even if the network is not broadcasting: No.
Connectable: No.
Reason: 0 x 00028002
Information for the login ID 7
Connection started: 2010-11-30 12:55:47-670
Auto Configuration ID: 7
Profile:
SSID:
SSID length: 10
Connection mode: Infra
Security: Yes
Pre-Association and Association
The parameters of connectivity provided by hardware manufacturer (IHV): No.
Security settings provided by hardware manufacturer (IHV): No.
Profile matches network requirements: success
Pre-association status: success
The Association status: success
Last AP: 00-13-1a-3b-fa-f0
Security and authentication
Configured security type: open
Configured encryption type: WEP
802.1 x protocol: Yes
Authentication mode: Machine or user
EAP type: authentication not started
Number of 802. 1 X restarts: 1
Number of failures of 802,1: 0 X
802.1 x status: success
Key exchange initiated: Yes
Received unicast key: Yes
Received multicast key: Yes
Number of security packets received: 13
Number of security packets sent: 11
Decision of the attempt: success
Connectivity
Package statistics
NDIS Rx: 0
NDIS Tx: 0
Unicast decrypt success: 3
Multicast decrypt success: 0
Unicast decrypt failure: 0
Multicast decrypt failure: 0
Rx success: 288
Rx failure: 0
TX success: 49
TX failure: 0
Try TX: 19
TX retry multiples: 5
Life expectancy exceeded TX maximum: 0
TX ACK failure: 28
History of roaming: 1 item (s)
Schedule: 2010-11-30 12:56:36-732
Roamed from BSSID: 00-00-00-00-00-00
Reason: 0 x 00000007
Disconnected from BSSID: 00-00-00-00-00-00 reason: 0 x 00000205
Information for the login ID 6
Connection started: 2010-11-30 12:55:38-275
Auto Configuration ID: 7
Profile: Discovery connection
SSID:
SSID length: 10
Connection mode: Infra
Security: Yes
Pre-Association and Association
The parameters of connectivity provided by hardware manufacturer (IHV): No.
Security settings provided by hardware manufacturer (IHV): No.
Profile matches network requirements: success
Pre-association status: success
The Association status: success
Last AP: 00-13-1a-3b-f0-20
Security and authentication
Configured security type: open
Configured encryption type: WEP
802.1 x protocol: Yes
Authentication mode: disabled (5)
Restart of number of 802. 1 X: 3
Number of failures of X 802,1: 1
802.1 x status: failure 0 x 00000000
802.1 x reason code: 0 x 00050006
Key exchange initiated: No.
Number of security packets received: 8
Number of security packe
Diagnostic information (wireless connectivity)Details on the diagnosis of wireless connectivity:
For all the info on this session, see the event information of wireless connectivity.
Helper class: Auto-ConfigurationInitialize status: success
Information for a diagnosis of connectionThe GUID of the interface: e3f4016b-a75e-4d88-96ba-8bd3f26f0fb4Interface name: Intel(r) WiFi Link 5300 AGNInterface type: Native WiFi
Result of diagnosis: there may be problem
Diagnostic information (wireless network adapter)Details on the diagnosis of wireless network adapter:
For all the info on this session, see the event information of wireless connectivity.
Helper class: Native WiFi MSMInitialize status: success
Information for a diagnosis of connectionThe GUID of the interface: e3f4016b-a75e-4d88-96ba-8bd3f26f0fb4Interface name: Intel(r) WiFi Link 5300 AGNInterface type: Native WiFiProfile:SSID:SSID length: 10Connection mode: InfraSecurity: YesConnect even if the network is not broadcasting: No.
Result of diagnosis: there may be problem----------------------------------------------------------------------------------------------------
That's about all. If anyone can provide any indication as to why it would suddenly stop working, I would appreciate the help to solve this problem.
Ido
Ido Dubrawsky,
Thank you for visiting Microsoft Answers!
The question you have posted is related to networking in a commercial environment and would be better suited to the TechNet community.
Please visit the link below to find a community that will support what ask you:
http://social.technet.Microsoft.com/forums/en-us/w7itpronetworking/threadsCody C
Microsoft Answers Support Engineer
Visit our Microsoft answers feedback Forum and let us know what you think.
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