wireless problem: how to test hardware and software

all of a sudden my wireless connection is gone. don't know if my router or laptop. Here's what I did

(a) all other devices work. My mobile phones (5) and XBox work on routher

(b) computer laptop at McDonald's, connection Wi - Fi does not

(c) took the laptop to Chick-Fil-A, see the Wi - Fi connection, but wouldn't connect. Troubleshooting says problem with adapter.

(d) force the connection to the existing connection. Name appears in but does not connect. Name disappears.

I would check with Device Manager.  Click Start and right-click computer.  Click Properties, and then click Device Manager.  Watch the entrance of network adapters to see if there is! or? next to one of them.  If so, you must obtain the correct.  If it is not, right-click the entries wireless and WiFi and see if there is an option to ENABLE it.  If so, click it, because something has somehow it disabled.

Good luck.

Tags: Windows

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