Hardware and software device drivers - find, download and install correctly
Hello
I have trouble knowing what to do and where to go in what concerns a device driver for my laptop hardware system.
The CD/DVD-ROM drive is not working properly, or it will not read any disk and it is not detected by the system at all. It does not appear in Device Manager, so all the help online, I read in the forums regarding the use of this administration tool to fix the problem is not an option.
There he was however detected and showing in the system BIOS. The forums have gotten me up to now.
But now I'm at a bit of a loss. Material still functions, otherwise he wouldn't be showing in the BIOS (if I have that right) and so to replace the CD player is not so guaranteed immediately. And I'm unable to use the Device Manager to detect the device and configure its settings. So I'm assuming that a pilot is missing or more and I just need to find and install them.
I searched the web and have had no chance to solve my specific problem and even the manufacturer Web page was unable to solve the problem, because they do not have the specific part of the equipment listed under "Download drivers". And nothing relative happens when I do a search on their site either. I keep emaling them, but haven't heard back (it's been several months now).
Help please, someone;
How do I locate and download the drivers for my specific laptop? -HP Pavilion DV6000
And, once this is accomplished, how to properly install them on my computer to make the drive running again?
Thank you very much
any person who takes time out of their schedules to respond to that. It will be much appreciated.
All the best!
Teamweaver777
Hello
"using this administrative tool" Which tool?
See if that helps you.
There is a "Fix - it" Microsoft for your problem on this link
http://support.Microsoft.com/mats/cd_dvd_drive_problems/en-us
If above doesn't fix it, continue with the help of Microsoft:
http://support.Microsoft.com/kb/982116/en-us
See you soon.
Tags: Windows
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Thanks for posting in the Microsoft community!
You have reached the right forum for your question. If I understand correctly, you receive error software device driver has not been installed successfully using the USB LAN cable. I suggest you follow the troubleshooting steps to check if this may help.1. don't you make changes on the computer before the show?
2 are you able to get any USB devices to work in USB ports?Check the status of the device and the driver Version:a. open byclicking the button start Device Manager, click on Control Panel, clicking system and Maintenance, and thenclicking Device Manager. If you are prompted for an administrator password or a confirmation, type the password or provide confirmation.
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