With the help of a correct sign in iD and password but nothing happens.

With the help of a correct sign in iD and password but nothing happens - it just keeps watch as this is something but 'Hourglass' never really stops cycling!  Can I open a session / connection to Adobe on my iPad so I know that's all is OK but not on my MacPro!  Any ideas welcome... never had this before and I need to download my purchased upgrade Lightroom 4 as soon as possible! Thank you

Hi, thanks for the suggestions - certainly connected to the internet!

In the end, I went through the process of "update" in Mackeeper and even if there is nothing relevant that I could see - somehow I managed to connect!

-It was strange that I never had errors on the sign in at all... but if I went through the process of the struggle to sign as a reminder of the password request, it looks like my email address / iD has not been recognized - weird because it has all the same info/details usedto sign in on my ipad and used to buy all my software recently and in the past!

Tags: Adobe

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