WM615 mouse Bluetooth scroll

I have a Bluetooth of Dell WM615 mouse. It worked fine but then stopped scrolling, i.e., it nothing happens when I move my finger along the strip of scrolling. The keys still work very well. I tried scrolling in various programs and it does not work in any of them. I have a Dell XPS 15 and Dell Update software says that the system is up-to-date.

Any suggestions?

Thank you.

Greg Reese

Thanks for your suggestions, Terry, but I finally found the answer: the batteries were dying! Apparently, it takes a lot more juice to run the scrolling strip than other parts of the mouse. The band has stopped working, but it wasn't until a week or so later than the rest of the mouse is dead. I put in new batteries and now the scrolling strip and the rest of the mouse work fine.

Greg Reese

Tags: Dell Laptop

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