HP ENVY 15-k001nc: mouse Bluetooth keeps disconnecting windows 10
Hi I tried to solve this problem for months. I got it before the big update of Windows 10, but now the problem is back.
Someone knows what you should do about it. A driver that works? I tried to update driver, do back, driver, generic driver, bluetooth support service, refusing the computer to turn off this device to save power on the adapter bluetooth and Wi - Fi, and so on. But the mouse keeps always disconnect even in the middle of working with her.
I've updated 10 64-bit Windows.
Adaptor Bluetooth Broadcom 43142 4.0 14.07.2015 126.96.36.1999
HP mouse Bluetooth X4000b 21.06.2006 10.0.10586.63
Broadcom BCM43142 802.11 bgn adapter Wi - Fi 02.07.2015 7.35.275.2
Hi, thanks for your response.
It seems that the problem was with the batteries
Today, the bluetooth mouse worked for about 1.5 minutes, after turning the mouse market again for 15 seconds and then nothing. I measured 1, 5V AA batteries and they had just 1V.
Just bought a mouse Logitech bluetooth mouse (M557) a few days ago. It was easy to have detected it, however, I realize it loses connection every time that the macbook is left idle for a period of time (a few minutes)... Very annoying, because it seems impossible to reactivate the connection other than logging on my session (or computer reboot) and only then it will reconnect by itself.
I am also newly on OSX 10.11.3 (I read a few concerns about the Bluetooth under El Capitan...) so I was wondering if the mouse is the problem, or if it is related to OSX.
Since the price tag on the Logitech is not much lower than the Apple mouse, also I was wondering if I would be more successful with the Apple mouse, I still can return the Logitech at this point...
This seems to be a problem of know-how of logitech, they have a download to try. http://www.gottabemobile.com/2015/10/02/how-to-fix-logitech-mouse-problems-in-os - x-el-capitan / Other that this sometimes reset a stroller can help. https://support.Apple.com/kb/PH18761?locale=en _
Since last week, my iPhone 6 with guard disconnect from my car. My never had no problem before that - works perfectly fine for over a year... Currently on iOS 9.3.1. Were also of the view that during the phone became unresponsive when you go to applications, settings, etc..
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I also have this problem with my iPhone 5 but not with my 6 s more.
I usually go to Bluetooth in settings and try to disconnect and connect to Bluetooth.
Before turning on Bluetooth play a song in the music player & turn on Bluetooth and connect the phone
These works of methods for me!
Since I upgrade 10.11.5 OS, (iMac, retina-1 years material) my magic mouse keeps disconnect in the middle of my work - installed new batteries. And, when my computer is asleep, it is not wake up. Everything freezes. Any thoughts?
The index is with your comment "of the new batteries installed. Once you have upgraded to 10,11 El Capitan, there is a mouse specially designed for this OS. It is not really spoken aloud, but the box for the Magic Mouse 2 has a clear statement to be for OS 10.11 (+). As operating systems go for ever higher, it may make sense to buy new mouse because all subsequent operating systems will need the facilities of this new creature. The old mouse will work to some extent, but not, it seems, 100%.
My Logitech bluetooth mouse m555b guard disconnection on windows 7 64 bit on my thinkpad lenovo x 230.
In my view, that it is a common problem.
All solutions, pls?
Is there a bluetooth mouse that is certain to work on Win 7 64-bit?
1. have you verified the functionality of the mouse in the other computer?
2A it works fine earlier?
3 have there been recent changes made on the computer before the show?
I would like to inform you that Logitech Bluetooth mouse m555b is compatible with Windows 7 64 bit.
Please follow the steps described in the following article and check.
Mouse, touchpad and keyboard with Windows problems
For more information, see the link:
Let us know if it helps!
I'm going to hurt to keep my mouse Bluetooth Sony VGP-BMS11 connected to my laptop installed with the windows operating system 8. I connect it with the 'add device' Manager, but it only works for a few hours at most. If I shut my phone off or put it on sleep, the mouse doesn't even when the laptop wakes. I'll have to maintain the extraction device and put it back. I tried to download some drivers online, but this doesn't seem to help. Is there a permanent solution to fix this Bluetooth connection? Can anyone help?
It turns out that this problem is specific to the Sony Vaio 13 Pro or 1312 please... There is a hotfix available for download on the Sony product support site.
I asked this question before using Dell, but none of the answers provided.
The keyboard and mouse bluetooth suddenly stops working.
Given that this only happens when I'm online I make this question to the FireFox support.
I have the latest version of FF:
I installed the new BIOS and Shipset, but that does not change.
Suddenly, the keyboard and the mouse do not respond and I have to restart manually.
Keep a log of when this happens. What did you do when...
Check the batteries.
Thanks for the help
Just for information:
I downloaded a free software called "StartupBooster" and using this to disable or remove some programs, problems with the gel (Take on wood), is gone. In addition it also speeds up boot time.
10.11.5 MacPro 5.1 mid-2010
The offset of the mouse and the disconnection is so bad that I had to go back to a mouse that is causing a problem in my production. I'm a graphic designer and the need that the mouse. I tried all of the solutions I've read here and on the web without success. I'm going to buy a bluetooth adapter to see if that helps at all. Any suggestions on this dongle/adapter or if someone found a solution to this problem of bluetooth. I have new usb 3.0 devices and cables to come this week and as I read disconnection worsens with usb 3.0.
Anyone, please help before I have no hair left!
If your using a first generation Magic Mouse, the disconnection problem is sometimes caused by faulty battery contacts. Here's a solution:
Tracking errors can be fixed by simply cleaning the lens: Year Easy Fix for a Magic Mouse Tracking problem
And some bluetooth connection problems are caused by a corrupted preferences file: How to fix the OS X Bluetooth Wireless problems
I've just updated El Capitan to 10.11.6. Now the airport Time Machine keeps disconnecting. Any suggestions?
Time Machine is a software on your Mac, which is used to save the contents of your Mac (s) at an airport Time Capsule.
An Airport Time Capsule is a wireless router with a hard drive built-in, designed to store backups Time Machine of your Mac (s).
With this in mind, could you give more details about the problem you are having? Disconnection from the airport Time Capsule or disconnecting from Time Machine?
Do you get any error messages? If so, what exactly is the message that you receive?
Since I updated to Firefox V33.1 Outlook keeps disconnecting from the server. I have no problem when you use Outlook in IE 9
You can try the following steps in case of problems with web pages:
You can reload webpages and ignore the cache to refresh potentially stale or corrupt.
- Hold down the SHIFT key and click the Reload button
- Press 'Ctrl + F5' or 'Ctrl + Shift + R' (Windows, Linux)
- Press 'Command + shift + R' (Mac)
Clear the cache and delete cookies only from Web sites that cause problems.
"Clear the Cache":
- Firefox/tools > Options > advanced > network > content caching Web: 'clear now '.
'Delete Cookies' sites causing problems:
- Firefox/tools > Options > privacy > "Use the custom settings for history" > Cookies: "show the Cookies".
Start Firefox in Safe Mode to check if one of the extensions (Firefox/tools > Modules > Extensions) or if hardware acceleration is the cause of the problem.
- Put yourself in the DEFAULT theme: Firefox/tools > Modules > appearance
- Do NOT click on the reset button on the startup window Mode safe
My wireless connection keeps disconnecting frequently and I have to reconnect manually. I don't think that it is a router problem, that this does not happen with the other laptop which is used in my house. Any ideas why this is?
I recommend you in Win 7 the power management of the energy saving settings.
There you can change (disable) WLan Card to save energy.
It helped in my case.
Please also check this thread:
As I have said; power management setting is the key, you must also update the WLan driver!
Hello, I realized that I can't read audio data from my smartphone on my hp envy m6 speakers using bluetooth wireless. Also a host of other bluetooth services are absent.
However, all these services are available using the smartphone even on other laptops.
I'd be happy to help if needed, but I need more want to m6. How can I find my model number or product number?
Please let me know.
Update my iPhone to 9.2.1 and when I use my wireless of beats, they keep disconnecting from my iPhone! I've already updated my beats and reset them, but it still happens. Any way difficult?
good reading this thread, it may be interesting: Beats studio guard disconnecting wireless
Satellite L350 keeps disconnecting and then restart.
The fan is free from dust. I have reinstalled Windows
There is a new battery for 1 year
If the laptop is turned off, the battery can be charged. The laptop runs normally on the battery.
As soon as the power adapter is connected, the computer turns off.
When I use the computer without a battery but with the AC adapter, the computer shuts down. Test with a different AC adapter, the computer turns off.
If the cable between the motherboard and the CC is originally the problem whether it is unlikely?
Someone has an idea to help me with this problem?
> From the moment when the AC adapter is connected, the computer turns off.
There must be some kind of electronic problem of power on the motherboard.
I put t think that the AC adapter is affected since you have already tested another (good job?) Power adapter.
I think in case of malfunction of the motherboard, the laptop fix can be a costly affair
The motherboard is one of the expensive parts for laptop and I think that that's not worth buying a new part for this old model of laptop.
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Internet keeps disconnect and reconnect every 3 minutes approximately. I changed the computer so its near the door (the router is in the room) but I never had this problem with my laptop.
1. which version of the Windows operating system is installed on the computer?
2 did you a recent software or changes to the material on the computer?
You can go through the steps mentioned in the link and the Coachman.
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