WNDAP360 / WMS5316 - cannot add AP since the firmware

Hi we have just updated the firmware on our access points (WNDAP360) 2 and cannot add them in the WMS5316 (ProSafe 16ap)

I tried to perform a reset, it locates the device, but the progress indicator just to 0% with the rotation of graphics. The Web page times out. Ive left it 40 minutes

I also manually configured on the same subnet, unused IP and tried to add through discovery of intellectual property

This seems to have happened since the updates of the firmware:

WMS5316 is on 2.1.5

WNDAP360 are on 3.0.4.0

Beforehand, they were always capricious to add like its never been clear what password to use. For reference, Ive tried our internal password that the group is configured for blank password and password password for example.

I tried adding with new IPs and also the IP existing / default

Everything I try, I can't do these Aps to add to the group / management system. Here are the recent errors in the system log:

7 Oct 09:50:10 LEYWMS01 user.warn: WARNING: URL 192.168.0.100/images/product_logo.gif took 182 seconds

7 Oct 09:50:10 LEYWMS01 user.err ap_mgr_WNDAP360: error condition, empty the queue

7 Oct 09:52:04 LEYWMS01 syslog.info - MARK-

7 Oct 09:54:10 LEYWMS01 user.warn: WARNING: URL 192.168.0.100/images/product_logo.gif took 180 seconds

7 Oct 09:54:10 LEYWMS01 user.err ap_mgr_WNDAP360: error condition, empty the queue

7 Oct 09:56:04 LEYWMS01 user.err ap_mgr_WNDAP360: AP 10.2.100.171 changed the status of success<0> offline: unable to connect to the server<-3>

7 Oct 09:56:04 LEYWMS01 user.err ap_mgr_WNDAP360: error condition, empty the queue

7 Oct 09:57:07 LEYWMS01 user.err ap_mgr_WNDAP360: error condition, empty the queue

7 Oct 09:58:10 LEYWMS01 user.err ap_mgr_WNDAP360: error condition, empty the queue

7 Oct 09:58:10 LEYWMS01 user.warn: WARNING: URL 192.168.0.100/images/product_logo.gif took 180 seconds

7 Oct 09:58:10 LEYWMS01 user.err ap_mgr_WNDAP360: error condition, empty the queue

7 Oct 09:59:10 LEYWMS01 user.err ap_mgr_WNDAP360: AP 10.2.100.171 changed status connection: unable to connect to the server<-3> to success<0>

7 Oct 10:02:12 LEYWMS01 user.warn: WARNING: URL 192.168.0.100/images/product_logo.gif took 182 seconds

7 Oct 10:02:12 LEYWMS01 user.err ap_mgr_WNDAP360: error condition, empty the queue

7 Oct 10:03:19 LEYWMS01 user.warn: WARNING: URL 10.2.100.171/index.php?page=master&menu1=Monitoring&menu2=Wireless%20Stations&menu3=Wireless%20Stations&menu4= took 17 seconds

7 Oct 10:05:17 LEYWMS01 user.warn: WARNING: URL 10.2.100.171/index.php?page=master&menu1=Monitoring&menu2=Wireless%20Stations&menu3=Wireless%20Stations&menu4= took 19 seconds

7 Oct 10:06:16 LEYWMS01 user.warn: WARNING: 192.168.0.100/images/product_logo.gif URL has had 184 seconds

7 Oct 10:06:16 LEYWMS01 user.err ap_mgr_WNDAP360: error condition, empty the queue

7 Oct 10:07:19 LEYWMS01 user.warn: WARNING: URL 10.2.100.171/index.php?page=master&menu1=Monitoring&menu2=Wireless%20Stations&menu3=Wireless%20Stations&menu4= took 23 seconds

7 Oct 10:08 LEYWMS01 user.info: access point [ip:192.168.0.100] [model: WNDAP360] added to list managed

7 Oct 10:09:19 LEYWMS01 user.warn: WARNING: URL 10.2.100.171/index.php?page=master&menu1=Monitoring&menu2=Wireless%20Stations&menu3=Wireless%20Stations&menu4= took 21 seconds

7 Oct 10:10:19 LEYWMS01 user.warn: WARNING: URL 192.168.0.100/images/product_logo.gif took 183 seconds

7 Oct 10:10:19 LEYWMS01 user.err ap_mgr_WNDAP360: error condition, empty the queue

7 Oct 10:11:22 LEYWMS01 user.warn: WARNING: URL 10.2.100.171/index.php?page=master&menu1=Monitoring&menu2=Wireless%20Stations&menu3=Wireless%20Stations&menu4= took 23 seconds

7 Oct 10:12:04 LEYWMS01 syslog.info - MARK-

7 Oct 10:13:21 LEYWMS01 user.warn: WARNING: URL 10.2.100.171/index.php?page=master&menu1=Monitoring&menu2=Wireless%20Stations&menu3=Wireless%20Stations&menu4= took 21 seconds

7 Oct 10:14:21 LEYWMS01 user.warn: WARNING: URL 192.168.0.100/images/product_logo.gif took 182 seconds

7 Oct 10:14:21 LEYWMS01 user.err ap_mgr_WNDAP360: error condition, empty the queue

7 Oct 10:15:20 LEYWMS01 user.warn: WARNING: URL 10.2.100.171/index.php?page=master&menu1=Monitoring&menu2=Wireless%20Stations&menu3=Wireless%20Stations&menu4= took 21 seconds

7 Oct 10:15:50 LEYWMS01 user.err ap_mgr_WNDAP360: can not deal with CPI since Timeout:Timeout has been reached<-4>

7 Oct 10:17:21 LEYWMS01 user.warn: WARNING: URL 10.2.100.171/index.php?page=master&menu1=Monitoring&menu2=Wireless%20Stations&menu3=Wireless%20Stations&menu4= took 22 seconds

Now solved

Had to manually assign an IP address in the same subnet (which had already been done), and then restart the WMS service, then try and add it again. Connection is established and the progress indicator has increased. Several times he has failed when even at 40%-60% and said the authentication has failed. However he did at least change the IP address to the new so something was working.

I have left alone and returned to him and he said connected. It seems that the synch plant just constantly but ends by develops. Then I changed the password / group, it says failed again and finally himself developed.

Garbage

Tags: Netgear

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