WndOws 7 internet connection with multiple users problem

I just got a new PC running Windows 7.  I have set up the accounts of four members of my family. When you configure access intenet (Verizon DSL) I got a window saying I could not share a connection high speed and had to set up a for each user.  So I set up a connection high speed for each user with the same login information.  The problem is that the first time that a user logs on, it works fine, but as soon as I switch users, the Internet connection is very slow or not there--Explorer said for the page to load, but it is very slow and always interrupted by and windows error message.  the broadband to disconnect and reconnect do nothing to solve the problem.  The only thing that fixes it is to restart the computer.

Hi HWEng,
 
This error message do you receive when you try to use internet explore in another account? Also post the exact error message so that we can help you better.
 
You can run the troubleshooter and check if that helps.
 
1. click on the Start button and then click Control Panel.
2. in the search box, type troubleshooting, and then click Troubleshooting. Click View all, and then click Internet connections.
3. follow the directions in the wizard.
 
For more information http://windows.microsoft.com/en-us/windows7/products/features/windows-troubleshooting
 
If you are still having the same problem then, I suggest you to remove the connection parameters to broadband and then turn off UAC (user account control). Now set up a connection broadband for all user accounts and check if it works.
http://Windows.Microsoft.com/en-us/Windows7/turn-user-account-control-on-or-off

Internet Explorer does not start or stops responding
http://support.Microsoft.com/kb/926449
 
You can also see error messages in the event viewer. If you find error messages after return the exact error message.
 
Measures to check the application event log:
 
1. click on start.
2. in the search box type eventvwr.msc, and then on enter.
3. now, click Application in the event viewer (local).
4. now locate the event log on the right side of the event viewer window.
 
http://Windows.Microsoft.com/en-us/Windows7/open-Event-Viewer 
http://Windows.Microsoft.com/en-us/Windows7/what-information-appears-in-event-logs-Event-Viewer
 
Hope this information is useful.
 
Umesh P - Microsoft Support

Tags: Windows

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