Wrong width for the imported graphics to frame 9

Anyone else had problems with Framemaker detecting the wrong width when you import graphics?  For example, when I import a jpg of a button which must be 21 x 21 pixels, Framemaker displays the 24 PX width and height than 21px.  This translates into a broken graph.  If I adjust the dimensions of the chart in FrameMaker for the right size, then print the PDF, the right border of the image is disabled.

I tried to capture the graph a variety of different ways, and I still feel the same results.  I can import the graphic into Captivate or Word and the sizing is correct.  Any ideas?  Thank you!

I use FrameMaker version 9.0p237 as part of the Technical Communication Suite 2.

I just tested this with a sample file dimensions 21 x 21, and you are perfectly right. FM9 live upwards the size (and default dpi resolution) for PNG and GIF files. I also tried BMP and TIF equivalents and they were ok. FM8 does not have this problem, it seems that Adobe has played with filters PNG and GIF a little (maybe to get rid of all the extra colors coming).

For an import JPG or PNG to a 21 x 21 to 96 DPI, FM9 seems to think it is 24 x 21-110dpi. FM8 is good.

For a GIF of the same import, FM9 think it's 22 x 21-75dpi. FM8 had right.

Also, what is strange, is that if the dimensions are both even, for example 20 x 20 to 96 DPI, then FM9 gets it right of JPG, PNG and GIF. However, if the * first * dimension is odd, for example 21 x 20 it he gets hurt again as before, but if the second dimesion is odd, for example 20 x 21, it just gets it. VERY STRANGE!

This is certainly a BUG.

I suggest that you should use BMP or TIF for now OR try increasing your 1-pixel icons to make them the same size, for example 22 x 22.

I also recommend that you do not use JPG for the latter, but the GIF or PNG, because you can produce unwanted artifacts in the JPG because of used lossy compression.

Tags: Adobe FrameMaker

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