Wth blue blackBerry Smartphones envelope point

How can I remove this icon

Hello

This is a notification of an application.  You can erase it by finding the correct application, or you can navigate to the main folder of Messages, press the BB Menu, then select view folders.  You can then view the inboxes for your applications to see we have a new message.

Tags: BlackBerry Smartphones

Similar Questions

  • BlackBerry Smartphones freezing point and go slowly - do I just a media card?

    I have new Bold 9790 and if I put more than a few apps on it freezes all the time or I get a clock icon and it takes forever to do anything. I just need to get a support card for more storage or I have a more serious problem?

    Thanks in advance.

    Susan

    Yes, I think you should have a sd card, I'm a little confussed why these 9790's do not come with an sd card. like most Blackberry, you need a memory card for saving all your photos and music on, also clear in the browser, facebook, twitter, bb maps and any other application that has a cache, the cache also on the home screen, hold the ALT key and press options then LG LG clear log, it will make your phone run more fast and more fluid

  • Access point mobile blackBerry Smartphones

    My service provider is o2. I used the mobile access point to access internet on my i pad when no wifi connection. On a recent RIP to South Africa, I used a vodfone sim card talk. Now, back home with my o2 sim monthly, I can't access a mobile hotspot - get a message that I need to agree to the plan of hotspot mobile vodacom. How can I go back to my normal o2 plan by default?

    Hello and welcome to the community!

    With a strong carrier network (for example, not only WiFi), I suggest the following steps, in order, even if they seem redundant to what you have already tried (steps 1 and 2, each should result in a message from your BB... Please wait just before moving on to the next step):

    1) register HRT

    • KB00510 How to register a BlackBerry smartphone with wireless network
    • Please wait a 'registration' message reach your Messages application

    2) books of forwarding Service

    • KB02830 Send the directories for the BlackBerry Internet Service
    • Please wait "the Activation' Messages, one per already configured e-mail account, arrive in your Messages. If you have not already configured email accounts, please wait 1 hour.

    3) restart

    • With power ON, remove the hood back and remove the battery. Wait a minute, then replace the battery and cover. Power on and wait patiently through the long reboot-~ 5 minutes
    • See if things return to functioning. Like all computing devices, BB suffers from memory leaks and others... with a hard reboot is the best remedy.

    I hope that will move things again for you! If not, you may have to wipe your device and then do the above... sometimes, running on another network corrupts so evil that the foregoing cannot fix your Service books. Otherwise, you should contact your mobile provider for formal support.

    Good luck!

  • BlackBerry Smartphones Blue Tooth sync

    My BB was arrested to recognize partners blue tooth. He will always find them on a search but not 'lock '.

    Hello ashleydinning,

    Welcome to the forums.

    In this case, we can try to reload the software on the BlackBerry® smartphone to make sure she is running the most recent version and there is no problems with the operating system.

    Here's how to make a backup of your BlackBerry smartphone http://bbry.lv/oPVWXc

    Once you have saved your BlackBerry smart phone, please follow the link below to complete a clean reload of the BlackBerry smartphone software.

    Link: http://www.blackberry.com/btsc/KB03621

    Once completed test and go ahead with a selective restore, here is how to restore http://bbry.lv/qgQxLo

  • PROCESS of RESTARTING of blackBerry Smartphones IS at the point of DEATH

    I tried to reboot my device by removing the battery and reinsert. The restart process gets to about 60% of the way through and then stops. On the screen, the white line, showing the progress extends just to the right of the touchpad with about 1 cm to complete.  I tried to connect to the Fund Manager, but it does not detect the phone in this State. Any ideas. Can it be linked to the level of battery power?  Clearly a software problem. Is it possible to go beyond this crash?

    Hello DPSL

    Welcome to the Forums of the BlackBerry Support

    Please try to start your machine in Safe Mode, if you are able to start and then connect your device and run office software, first make a backup, then you should try to charge your device OS.

    KB17877 : How to start in Safe Mode BlackBerry smartphone

     

    If your device doesn't Boot to safe mode, then you must follow this Knowledge Base to reload the operating system:

    KB10144 : How to force detect the BlackBerry smartphone using the Application Loader

     

    If you have an old backup you can restore your data back, because this method will remove the data from your device.

  • BlackBerry Smartphones old Curve 8310, point Orange & some functions limited-Solutions?

    It of a former silver/gray Curve 8310 works very well except no text. Did a hard reboot, wiped phone, downloaded news and updates of the site Web of BB. ATT network. There is some restriction on the phone that keeps me change features, formats code or firewall. To what I want to change (like the formatting of the text), there is an orange dot, an indication that this issue is not editable. Maybe it's old corporate phone with restrictions. A judge strange hard reboot does not eliminate the restrictions. All solutions? TKS

    Hello and welcome to the community!

    If there is a latent policy, there is only one way to remove it... and while I can't tell exactly what you hear of "hard reboot", this probably isn't the appropriate method. To check, however, see this:

    • KB30076 How to check for an it on a BlackBerry smartphone policy

    And, even if it seems to result in a negative, there is perhaps a COMPUTER policy on board... 'stealth' rare, but they exist. To clean, you must do:

    • KB31291 How to reset a BlackBerry smartphone to factory using BlackBerry Desktop Software Settings

    Of course, remember to take a backup before and after restore... but do not make big. One of the saved databases contains policy COMPUTER and, if you restore that, you'll be right where you started. On the contrary, only backup/restore these specific databases that need you, specifically avoiding those that relate to politics. You can find a complete set of instructions in the thread linked to my auto-sig on this post.

    Good luck!

  • BlackBerry Smartphones-box E-mail icon does not appear, but e-mail account is configured in fact

    I have a problem with the icon on a Bold 9790 email box. This is the icon of the envelope with the blue turning the planet.

    I have two email accounts configured in the Options-> e-mail accounts.

    However, only one is displayed on the screen.

    Who does not have the envelope-and-planet icon can receive messages in the global Messages menu, but it's confusing, because this mailbox emails mingle with calls, BBM and electronic messages in the Inbox mailbox on the other.

    How can I solve this?

    Thanks in advance,

    Tyrexionibus

    Article ID: KB14105 Electronic messages received on the BlackBerry smartphone via a built-in account also manifest themselves in the Messages folder

    1. Go to the Messages icon
    2. Click on the Menu button
    3. Go to Options
    4. Click the Inbox settings or the Inbox management
    5. Uncheck the accounts you no longer want to have in your list of Messages
    6. Click Menu , then Save

  • Update on 9360 bb curve blackBerry Smartphones software

    Hello

    my phone needed to update the software so I chose for her to do. However, it has reached the stage where it is back up my data, but it has now ceased on 12% overal completion for several hours. I took battery out and tried again, but it has again reached the same point and doesn't seem to make any progress.

    Any suggestions on what I should do? is there a problem with my phone or does it take time?

    Help!

    Nicola

    Two options to try:

    One:

    • Open Blackberry Desktop Software & connect your device with the PC using the USB cable, without inserting the battery.
    • You have three Retry option, update or cancel, and then click Update.
    • Once it is at the stage of the "initialization of pocket" update, then insert the batteries.
    • If this does not work, and you get stuck on the safeguarding of social data feeds, go to the second method below.

    Second:

    • Start your BlackBerry in safe mode.  Article ID: KB17877 how to start a mode BlackBerry smartphone without failure http://www.blackberry.com/btsc/KB17877
    • Connect to the BlackBerry Desktop Software and allow handheld to connect. If you are prompted to update, cancel the upgrade for later.
    • IF you can not connect or your desktop software does not recognize your device in Mode safe, please follow the instructions here to force detection: Article ID: KB10144 how to force detect the BlackBerry smartphone using the Application Loader
    • Go to device > delete > SELECT DATA > select this option to remove the Social flow and smart card data bases and follow the rest invites you to complete.
    • Now, you can go back and click to update the device through the Desktop Manager, or restart the BlackBerry in normal mode and continue on the upgrade of the air.

  • BlackBerry smartphone app error 603 and BBDS does not recognize my device

    Here's the situation: the battery ran out on my unit earlier this week. When I started to charge, the unit will start automatically restart. Before restarting, the messages "error app 603' and 'reset' appeared. If I click "reset", the whole process starts again.

    The previous messages in the forum I read about 'error app 603' suggested I should restore the device settings or reinstall the operating system. I tried to connect my device to my laptop via USB cable, however the computer will only recognize the connected device with a chime at the beginning of the discount to zero, followed quickly by a chime of disconnection being rebooted. The computer or software Deskstop BlackBerry recognizes the device while it is stuck on the '603 error message' app.

    What else can I try?

    Hello and welcome to the community!

    Here's a knockout who deals with this error:

    For the charging of the OS, you can better use this method... on a PC (you can't do this on MAC):

    (1) make sure you have a current backup and your BB complete... you can find complete instructions via the link in my sig auto below. Sorry, already a moot point counts with the error.

    2) uninstall all the BB OS packages from your PC,

    (3) make sure you have the BB Desktop Software already installed

    (4) download and install on your computer, the BB OS package you want:

    • http://us.BlackBerry.com/support/downloads/download_sites.jsp
    • If all you want are the levels of BONE, it is first sorted by carrier - the carrier supports, your search will be fast. However, some carriers are much slower than others to release updates. To really get the package up-to-date OS for your BB, you need to dig through and find all businesses that support your specific model BB and then compare the BONE levels they support.

    5) remove all copies of the SELLER on your PC. XML... There will be at least one and maybe 2, and they will be located in the same way or to (it changes based on your version of Windows) these files:

    • C:\Program Files (x 86) \Common Files\Research In Motion\AppLoader
    • C:\Users\(your Windows username) \AppData\Roaming\Research In Motion\BlackBerry\Loader XML

    (6) work around the Desktop software and use the CHARGER. EXE directly, through step 2 in this process:

    If, during the process of step 6, your BB presents "507" error, simply unplug the power cord of the BB USB and reinsert it. do nothing else... This should allow the installation to continue.

    You can also study the use of BBSAK (bbsak.org) to perform the wipe what he is capable.

    You may also use these tips:

    If you are on a MAC, you are limited to only your sanctioned carriers OS packages... but can still use any level they currently have to sanction. See this procedure:

    • KB19915 How to perform a clean reload of the smartphone BlackBerry using BlackBerry Desktop Software application software

    Good luck and let us know!

  • Smart blackBerry Smartphones could BBProtect with deleated BB - ID phone

    Hello

    Is possibe ist to disconnect a device of BBProtect after that the BB ID is already deleated?

    Even reinstalling the operating system has not solved the problem. After the reboot you must fill the deleated BB - ID.

    Many thanks,

    DasJo89

    smallmind wrote:
    If you deleted your BBID, he should have removed the BBProtect device.

    # This is not how it works.

    Overview of anti-theft Protection > http://blck.by/1Ethg83

    If you delete the BBID while BlackBerry Protect is always enabled on the device, you killed the camera and hope to use again.

    Read this for complete information and suggestions to regain access to your BBID > http://supportforums.blackberry.com/t5/BlackBerry-World/How-to-regain-access-to-your-BBID/td-p/25467...

    You can reset your password BBID, BUT read the consequences before that: the ID Article: KB36188 how to reset the BlackBerry ID account used with BlackBerry smartphones and BlackBerry World > http://www.blackberry.com/btsc/KB36188

    Other information of the BlackBerryID and http://www.blackberry.com/btsc/KB35467 resources

    If you purchased your appliance from ShopBlackBerry, Amazon (U.S. / UK) or the Porsche Design Store, please communicate with BlackBerry using the details on our page contact us.

    Contact us blackBerry > http://blck.by/1MxtqPR

    If you bought your device with a wireless service provider, or a retail store in person or online, please contact them for assistance and the State you experience problems with the anti-theft Protection in BlackBerry 10 OS 10.3.2.

    When you contact your point of sale, please have the following prepared;

    DO NOT PUBLISH THIS INFORMATION IN THESE FORUMS

    -Your BlackBerry ID
    -Proof of purchase such as a reception
    -A copy of your wireless bill that shows your phone #.
    -A copy of your ID issued by the Government

    Thank you!

  • BlackBerry Smartphones how can I do a factory reset without going into the blackberry software?

    Hello

    My Blackberry Curve 8520 I just "App Error 523".

    Whether the bust means that I have to do a FACTORY RESET, but I was wondering how to do this without using the Blackberry Desktop software?

    I wonder if the blue keys inside Blackberry anything on this subject.

    What blue keys inside?

    You'll need a Windows PC. Period.

    (1) make sure that you have Blackberry Desktop Manager installed.
    http://NA.BlackBerry.com/eng/services/desktop/
    (2) on your PC, go to start > run and copy and paste the following line exactly (i.e. with quotation marks):

    'c:\program files\common research in motion\apploader\loader.exe' /nojvm

    (3) the Application Loader Wizard will appear - click on "next".
    (4) in the ' connection: ' drop-down menu, you should see "USB - PIN: UNKNOWN". Click on the button "next".
    (5) you should see a list of applications ready to be installed for your Blackberry. Press Next and finish, and that you are well on your way to get your Blackberry to life. Congratulations! Just unplug and let the process finish completely.

    NOTE: If you do not display the list of applications mentioned in step 5 and instead to see the message "the Blackberry Desktop Software has no Blackberry Device Software for the device you have connected to the computer. Contact your wireless service provider or system administrator', then you must download the Blackberry operating system for your support and your device.

    BlackBerry Device Operating System downloads: http://www.blackberryforums.com/blackberry-device-specific/
    Simply select the model of the device in the list and download the latest version. Install this download and follow the steps above again and you should be on the right track.

    *****************
    IF the above does not work or help, you need to use JL_Cmder to wipe the device and then load the operating system on the device. Follow the instructions here:

    Download JL_Cmder http://www.blackberryforums.com/rim-software/18789-jl_cmder.html
    or download BBSAK http://bbsak.org/download.php

    If JL_Cmder does not work, you can try this:
    KB10144, http://www.blackberry.com/btsc/KB10144
    and this: KB20371 http://www.blackberry.com/btsc/KB20371

    Additional information:
    http://www.BlackBerry.com/BTSC/KB24395 "Error 523", "App Error 523", or "JVM 523" is displayed on the BlackBerry smartphone

    Item number: http://www.blackberry.com/btsc/KB10144
    KB10144 how to force detect the BlackBerry smartphone using the Application Loader

  • BlackBerry Smartphones blackberry restart again and again

    I use this device blackberry 9220 and now its dead. He himself is restarting again and again... I tried to update the operating system and also in the format of the device. I also deleted all applications. but the problam remains. Help, please

    It's the other KBs 2 Post 2 above:

    • KB27 956 how to recover a BlackBerry smartphone from any State
    • KB101 44 how to force detect the BlackBerry smartphone using the Application Loader

    The point isn't do not update your operating system... but to reload your operating system correctly. You can also investigate their utility has more chance of BBSAK.ORG... sometimes.

    Good luck!

  • Sellers of understanding of blackBerry on blackberry Smartphones

    Hey

    My boss gave me his old blackberry. He used proximus (Belgium). I don't think that the phone is locked (how I see this?).

    He also had a problem with in the past, this has been fixed but suddenly no more Dutch language.

    I searched this forum and found a software link (Desktop & Device Software Download Sites for BlackBerry users):

    If you have not purchased your BlackBerry® smartphone directly from Research In Motion (RIM), please select the link to your service provider below to download the BlackBerry® Desktop Software and BlackBerry® Device Software that your service provider has authorized for use with your device.

    If I understand correctly: Let's say if I'm going to buy a new company BASIC SIM card (a provider of services in Belgium), I need to install the software for this service provider.

    Does this mean that if I am abroad (outside), I can't use the phone more?

    I need blackberry device software to reinstall the blackberry, so the Dutch language is back.

    Is there a difference between these software (sorted by country) or what's available that's different languages?

    Hello and welcome to the community!

    You have several misunderstandings... then this post will be a bit long... Sorry about that...

    haramo wrote:

    My boss gave me his old blackberry. He used proximus (Belgium). I don't think that the phone is locked (how I see this?).

    Reference:

    haramo wrote:

    If I understand correctly: Let's say if I'm going to buy a new company BASIC SIM card (a provider of services in Belgium), I need to install the software for this service provider.

    # With the appropriate tips (below), you can use any bundle of BONES of any carrier, as long as it's your specific model BB number.

    haramo wrote:

    Does this mean that if I am abroad (outside), I can't use the phone more?

    Completely independent.

    To use your BB when out of your network home, and if you want to keep your home SIM card inserted, you must have stored with your carrier network for roaming, international data plan if that's where you are roaming to.

    To use your BB on a network of different carrier with their SIM card, you must first have unlocked your BB is carrier home (see above for that).

    Other (applies to both), your BB must be compatible with the carrier data network technology and frequency... If the radio inside your BB does not support the network of the carrier, then nothing will work. If it is compatible, then you should be able to receive voice-level services. But for data level BB services, must still ensure that your specific model BB number is supported by this network of carrier for AutoShip of HRT and maintenance to your BB book... If not, then you will not be able to receive data of BB services.

    haramo wrote:

    Is there a difference between these software (sorted by country) or what's available that's different languages?

    It's actually more and less complicated than that. Looking at all the 4 bytes of the version number of the operating system, if the two carriers have the same version, then the package is the same from the functional point of view BB. However, each company tends to "Pack" the package they release with some specific things from carrier, but none of this is really necessary... it's usually just things like icons of teaser for applications that a carrier has agreed to try to push their users. Not important.

    Regarding the language, it is not simply a matter of the carrier you choose. It is rather a question of the OS package you choose, such as governed by this KB:

    • Article ID: KB05305 Location of support for BlackBerry smartphones

    haramo wrote:

    I need blackberry device software to reinstall the blackberry, so the Dutch language is back.

    OK, with all the foregoing of the road now, the easiest way is, on a PC (you can not do this on MAC):

    (1) make sure that you have a current backup and your BB complete... you can find the instructions at the link in my auto-sig below.

    2) uninstall all the BB OS packages from your PC,

    (3) make sure you have the BB Desktop Software already installed

    (4) download and install on your computer, the BB OS package you want:

    • http://us.BlackBerry.com/support/downloads/download_sites.jsp
    • If all you want are the levels of BONE, it is first sorted by carrier - the carrier supports, your search will be fast. However, some carriers are much slower than others to release updates. To really get the package up-to-date OS for your BB, you need to dig through and find all businesses that support your specific model BB and then compare the BONE levels they support.
    • Use the location KB link above as your guide to choose a package that contains the language you want.

    5) remove all copies of the SELLER on your PC. XML... There will be at least one and maybe 2, and they will be located in the same way or to (it changes based on your version of Windows) these files:

    • C:\Program Files (x 86) \Common Files\Research In Motion\AppLoader
    • C:\Users\(your Windows username) \AppData\Roaming\Research In Motion\BlackBerry\Loader XML

    6 (a) to change your level of BB OS installed (at level or lower), you can run the Desktop software and connect your BB... the software should offer the operating system package you have installed on your PC.

    6 (b) or, for recharging your BB OS level installed as well to change, work around the Desktop software and use the CHARGER. EXE directly, through step 2 in this process:

    If, during the process of 6a or 6 b, your BB has an error '507', simply unplug the USB of the BB cord and reinsert it. do nothing else... This should allow the installation to continue. When installing, be sure to check deeply to all available applications to choose to settle... don't forget to dig deep into each element of multi-level and don't forget that you have selected everything that relates to your language (s) you want.

    Good luck and let us know!

  • My screen blackBerry Smartphones has been frozen all day? Help, please!

    Okay so I recently bought a blackberry 9800 torch of my friend, its not in poor condition but it has a few scratches on it. the phone also worked well for her.

    This morning, installed an app to rename my files of music, called MTagz or something like that

    directly after the installation, a grey box with a blue loading circle sign and the word loading it appeared. I thought he'd go after a while, but long story short, he didn't.

    Ive tried to restart and turn my phone off, then on, but it won't work. If I could, I would like to uninstall the app, but my phone is completely insensitive.

    I can enter my PIN and password, but as soon as the shoes at the same time the touch screen home screen and keyboard do not work. I can also press the menu button to switch between windows, but when these windows open again I can't do anything.

    Thanks for your help

    Hello and welcome to the community!

    Given your procurement method, I recommend that to start here:

    • KB05099 Steps to take before selling or after the purchase of a used BlackBerry smartphone

    Ensure that all measures are properly carried out in order to completely divorce the BB from accounts of friends and thus to be able to create entirely what you need for you alone.

    Regarding your question as stated, I recommend that you try to start safe mode:

    • KB17877 How to start a smartphone BlackBerry in Mode safe

    It will take several attempts to get the combination of keys ESC (press/release/hold) OK, so be patient. When properly in Safe Mode, see what happens.

    If the behavior continues, then well... think what happened just before this behavior started? A new application? An update? A theme? Something else? Think carefully that the slightest change can be causal... and try to undo all that was.

    But if the behavior continues mode without failure, you may need to consider more drastic measures - WIPE, OS Reload, BBSAK Wipe/Reload and the process of reloading OS 'skeleton '. To prepare, you should be sure that you have a full backup of your PC... Please see the Backup link in my sig auto on this post for instructions.

    You may also use these tips:

    Good luck and let us know!

  • Software of blackBerry Smartphones - frozen update

    Hello

    I use the 9860 Torch on Vodafone

    Last night I downloaded the software update (sorry don't remember what version) wireless and now uses the software update.

    It is stuck/frozen on the screen "Backing Up Your Data", it happened to RSS Social 0% and overall backup process 9% and has been like this for more than 1.5hours (now 4.5)

    Does anyone have advice for what to do, I looked for this problem and found answers but I am at a loss, as if they refer to my question, so some direct advice would be much appreciated.

    have you tried to remove the battery and put it again but it always freezes at the same point

    Thank you

    Hello and welcome to the community!

    (Credit JSanders)

    There are two methods for recovering for you to try:

    Method 1:

    • Open the Blackberry Desktop Software and connect your device to your PC with the USB OEM cable and without inserting the battery.
    • You will get three options: try again, update or cancel; Click Refresh.
    • Once, it is at the stage of initialization of 'pocket', insert the battery.
    • If this does not work, and you get stuck on the safeguarding of social data feeds, go to the second method below.

    Second method:

    • Start your BlackBerry in safe mode. KB17877 How to start a smartphone BlackBerry in Mode safe
    • Connect to the BlackBerry Desktop Software and allow handheld to connect. If you are prompted to update, cancel the upgrade for later.
    • IF you can not connect or your desktop software does not recognize your device in Mode safe, please follow the instructions here to force detection: Article ID: KB10144 how to force detect the BlackBerry smartphone using the Application Loader
    • Go to device > delete > SELECT DATA > select this option to remove the Social flow and smart card data bases and follow the rest invites you to complete.
    • Now, you can go back and click to update the device through the Desktop Manager, or restart the BlackBerry in normal mode and continue on the upgrade of the air.

    Good luck and let us know!

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