XP Home Edition won't start

I have the installation disc and no matter what I try, or the installed version of XP or the Setup disk won't let me access the desktop computer. I always get a stop error where everything crashes and tells me that "the C:\Windows\system32\pinigalo.dll is not a valid Windows image. The keyboard does not work, the mouse does not work, and I have to do a hard cock down. Both times I reached the "Valorisation" tools, the keyboard was frozen and kept me from getting into the 'R' or to select install Windows. The HARD drive is the old IDE type with a connection style flat ribbon cable that prevents me to put in my system and formatting. Is there a bootdisk of format available anywhere? Does anyone have experience with this problem? Any help or suggestions are appreciated.

Thank you.

Remember - this is a public forum so never post private information such as numbers of mail or telephone!

Ideas:

  • You have problems with programs
  • Error messages
  • Recent changes to your computer
  • What you have already tried to solve the problem

Hello

Apparently, after the name of the file "pinigalo.dll" you have a virus/malware on your PC.

If your keyboard and mouse does not work, it is usually because they are USB (what is the case?). In some older BIOSES you enable "USB legacy support" before the USB keyboard works at startup. You can try to go into the BIOS and looking into options to enable this. (Note that not all BIOS have this option)

The other option is to get a keyboard and PS/2 mouse temporarily and use.

You could also buy a converter USB to IDE, so you can fix your hard drive on another PC via the USB port.  This way you can scan the hard drive and remove most of the virus/malware before you put your hard drive back in your PC.

Tags: Windows

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