XP SP3 - laptop now randomly shut

I installed XP SP3 now my computer hp laptop with processor intel centrino duo stops randomly - is there a solution for this?

I have no idea why these random reboots are producing, but I can tell you that SP3 is not responsible for them. If you could not start at all or could only start in Safe Mode, maybe, but this is not the case.

Tell the shop, you want to do a clean install of Windows, get the computer fully patched to Windows Update (including SP3) and Avast installed. Does NOT accept the computer, unless they have done all this and you have used the computer online to shop for an hour or two and are convinced that everything is OK.

If they give you any gruff or want to charge more money, contact your credit card company and dispute the initial charges. Also file a complaint with your local Better Business Bureau.

If the store is Geek Squad, more power to you.

PS: Free unlimited installation and compatibility for WinXP SP3 support was available since April 14, 2008 to May 2009.  This support will cost you 59 US$ per incident now. Yet another reason the store should take care of this for you.

Tags: Windows

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