Help! Lenovo B570 random Shut off and Start Up problems

My Lenovo laptop B570 has had problems lately. It is only a month, but has frequent problems.

My first question is that it stops randomly no matter what I do. I will be checking my email or anything else online then the screen is black and the power light is off. Happened almost every day, and I'm going to College soon so I don't want to cut when I anymore.

My second problem is that sometimes when I start the laptop, either normally or after the random shut off, it will not connect properly. Sometimes I use the fingerprint reader or type in the password. It will say 'Welcome', then it will say "Please wait", but it will not disappear no matter how long I wait, and I left for 20 minutes like that before.

My third and final question is whether the laptop freezes sometimes or all programs cease to operate and remain unusable. When I am able to boot successfully and connect, I open any program, and it will open, then immediately, it will say "not responding". When this happens, and I click anywhere else, everything becomes unusable, even the start menu.

My solution to all these problems was to hold down the power button until the laptop turns off, start it in Mode without failure, then restart. I installed McAfee antivirus and Malwarebyte anti-malware software and scanned the whole laptop, but there has been no detection with either. If anyone has had similar problems, or has a solution to my problem, I want to say thank you in advance.

material or heating problem. try bios flash update, if you access windows otherwise call lenovo support line.

http://consumersupport.Lenovo.com/UK/en/DriversDownloads/drivers_list.aspx?CategoryID=91249

Tags: Lenovo Notebooks

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