XPS 13 9350 informed retro keyboard does not...

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• Laptop HP OMEN - 15-5010nr: Omen HP 15: backlit keyboard does not not after BIOS update

  This morning my HP omen arrived by mail, fully functional with everything in tact. After I left my laptop to install the updates from HP Support Assistant (one of these being an update of the BIOS updates), I returned to find my computer restarted and my enlightened retro keyboard does not. After trying to use HP OMEN control to fix the keyboard, I found the keyboard flashes when I click "Apply to all Zones", but then immediately turns off again. Is it possible to fix this keyboard backlit ir question can we see an update in the near future that resolves this problem?

  Found a solution! Apparently, the keyboard stops after the update of the BIOS, so to reactivate just push F5.

• Satellite P50T-A-125-backlit keyboard does not work

  I recently bought this P50t a-125 and the enlightened retro keyboard does not work.

  I looked in the Bios and the "LED illumination" feature is missing (I have bios 1.70).

  The feature is also out of office help.

  Thanks in advance for the help

  The keyboard backlight feature may be turned on and off using the Fn + Z key combination

  Have you ever tried this key combination?

• Satellite C660 - keyboard does not work but the Num and caps lock shift are on

  I have a Satellite C660 which was working fine this morning. When I came home from work and he turned, the keyboard does not work and therefore can not enter my login information.
  The Num and caps lock shift are turned on.

  Any ideas on how to solve this problem?

  Hello

  You are able to disable the CapsLock and NumLock?
  You can access the BIOS by pressing F2 by turning on the device?

  If this does not work, I would recommend checking an external USB keyboard.
  If the USB keyboard would be functions, then this means that the internal keyboard is defective and must be replaced.

• my keyboard does not work it let me enter my password at the beginning, but it is please help

  my keyboard does not work only to enter my password at the beginning

  Hi Joannejojo,

  1. What is the brand and model of your keyboard?

  2. when the problem started?

  3. did you of recent changes on the system?

  Method 1:

  You can check if the keyboard works in another computer.

  You can try to run the material Fixit and see if it helps.

  Hardware devices do not work or are not detected in Windows

  For more information, you can alsorefer to the following article:

  Troubleshoot keyboard

  Method 2:

  Step 1:

  You can try to check if the keyboard works in safe mode.

  Start your computer in safe mode

  Step 2:

  If you are not faced with the question in safe mode, then you can try to perform a clean boot and see if it helps.

  A clean boot to check if startup item or services to third-party application is causing this issue.

  You can read the following article to put the computer in a clean boot:

  How to troubleshoot a problem by performing a clean boot in Windows Vista or in Windows 7

  After the troubleshooting steps, please refer to clean the boot link to put the computer to normal startup mode.

  Hope this information is useful.

• Desktop computer do not start; black screen; keyboard does not.

  Ok.  I turned on my desktop computer tonight and all I get is a black screen.  Keyboard does not work either.  Has gone through all the troubleshooting suggestions that I could find online (using my laptop), but nothing works.  I think maybe an automatic update Windows could be the problem.  You have any tips for me on what to try next?

  Hi aljbad1,

  Welcome to Windows Vista answers Forums!

  I would like to ask you a few questions in order to get a better understanding of this issue so that we can better help you.

  (a) what version of Vista are you using?

  (c) do you receive an error message when you start the system?

  Method 1: You can try to start safe mode and see whethyou can follow the below given steps:

  1. remove all floppy disks, CDs and DVDs from your computer and restart your computer.

  Click the Start button, click the arrow next to the button lock and then click on restart.

  2. do one of the following:

  a. If your computer has a single operating system installed, press and hold the F8 key as your computer restarts. You need to press F8 before the Windows logo appears. If the Windows logo appears, you need to try again by waiting until the Windows logon prompt appears, and then stop and restart your computer.

  b. If your computer has multiple operating systems, use the arrow keys to select the operating system you want to start in safe mode, and then press F8.

  3. Select safe mode and press enter

  Method 2: If you are able to start in safe mode, then you can try to perform a system restore and check if it works very well.

  To restore the operating system to an earlier point in time, follow these steps:

  1. Click Start, type system restore in the search box, and then click System Restore in the list programs.

  If you are prompted for an administrator password or a confirmation, type your password or click on continue.

  2. in the System Restore dialog box, click on choose a different restore point and then click Next

  3. in the list of restore points, click a restore point created before you started having the problem, and then click Next

  4. click on finish

  Note: When you perform the system restore to restore the computer to a previous state, programs and updates that you have installed are removed.

  For more information, please follow the below given link:

  How to repair the operating system and how to restore the configuration of the operating system to an earlier point in time in Windows Vista

  http://support.Microsoft.com/kb/936212/

  Method 3: you can perform a Startup Repair on your computer using your Vista DVD:

  We will have to perform the Startup Repair, boot from the Vista DVD and get RE Win and choose Startup Repair from the menu.

  1. Insert the installation disc.

  2. restart your computer.

  3. If you are prompted, press any key to start Windows from the installation disc.  Note: If your computer is not configured to start from a CD or a DVD, see the documentation provided with your computer. You may need to change your computer's BIOS settings. For more information, see BIOS: frequently asked questions.

  4. choose your language settings, and then click Next.

  5. click on repair your computer.

  6. Select the operating system you want to repair, and then click Next.

  7. in the System Recovery Options menu, click Startup Repair.

  8. once the Startup Repair tool is completed, restart your computer and check if it works very well.

  Method 4: you can also try a system restore using Vista DVD and check if it works very well.

  To restore the operating system to an earlier point in time, follow these steps:

  1. Insert the installation disc.

  2. restart your computer.

  3. If you are prompted, press any key to start Windows from the installation disc.  Note: If your computer is not configured to start from a CD or a DVD, see the documentation provided with your computer. You may need to change your computer's BIOS settings. For more information, see BIOS: frequently asked questions.

  4. choose your language settings, and then click Next.

  5. click on repair your computer.

  6. Select the operating system you want to repair, and then click Next.

  7. in the System Recovery Options menu, click System Restore.

  8. in the System Restore dialog box, click on choose a different restore pointand then click Next.

  9. in the list of restore points, click a restore point that was created before you began to meet the problem, then Next.

  10. click on Finish

  Note: when you perform the system restore to restore the computer to a previous state, programs and updates that you have installed are removed.

  For more information, please visit the below given link:

  Repairs to the system of Windows recovery environment

  http://Windows.Microsoft.com/en-us/Windows-Vista/make-system-repairs-from-the-Windows-recovery-environment-from-Windows-Vista-inside-out

  Hope this information is useful.
  Let me know if it worked.

  Concerning
  Jeremy K
  Microsoft Answers Support Engineer
  Visit our Microsoft answers feedback Forum and let us know what you think.

• HP ENVY x 2 removable PC 13: HP envy detachable keyboard does not

  Suddenly, my keyboard is not working today, I checked the bluetooth connection it was OK, but the keyboard was not working. Everytime I try anything light press the bluetooth turns on and off and the power of the keyboard light is always off until I have attached to the screen, it stays on for a minute or two, then again. Also tried by pressing the bluetooth for a little longer it starts on and outside lighting, but the keyboard does not work actually.

  @Reema98xx,

  Please use the following http://www.hp.com/contacthp and create a folder for your question and contact HP. If you do not live in the United States / Canada, please click on the link below to get contact information for your region.
  http://WWW8.HP.com/us/en/contact-HP/WW-phone-assist.html

• The mouse and the keyboard does not - start or boot (s) failed to load i8024 system

  original title: salvation. Mouse and keyboard does not.  startup or start-up system (s) failed to load i8024.  ?? 1000 thank you!

  Sorry, don't know what information is needed. Still 1000 thanks.  XP family; the mouse usb.

  The following should be helpful.

  http://social.technet.Microsoft.com/forums/pl-PL/itprovistahardware/thread/cb03f7ec-95c9-406e-af07-cff86eaa9ee0

• Vista computer locked, keyboard does not work.

  A malicious person entered my Vista computer.  When switching on at the beginning of the POST keyboard doesn't let me in BIOS.  Finishing POST and past in screen of emergency repair with all the parameters of Safe Mode and start normally.  Keyboard doesn't let me choose Safe Mode.  It then goes to a different sign on the screen that is black and a small sign in box without a user name, a place to enter a password.  None of my usual passwords work.  Below the password are buttons to sign in and turn it back on.

  What I need is a back boot disk and a working key board so I can runrstrui.exe and come back on the eve of this disaster.

  I used Vista restore and rescue discs, keyboard does not press a key; have used AVG and Kaspersky rescue disks; have used the rescue system, repair Boot, UBC, Trinity Rescue Kit, Boot CD Vista PE, etc. for a total of 14 different repair or rescue disks.

  Hello

  Why tell you what a bad guy entered into your computer?

  And have you tried another keyboard?

  Something in your question, is that you say that the keyboard allow you to select the Safe Mode Options, etc., but you can type your password is not working.

  There are several methods to reinstall Vista.

  This can help you (download files and make your own DVDs):

  http://www.heidoc.NET/Joomla/technology-science/Microsoft/57-Windows-Vista-direct-download-links

  And here are instructions on how to burn ISO disk images:

  http://www.SnapFiles.com/get/isorecorder.html

  The download links and information on how to make the ISO file, and then create the Setup DVD above are at this link:

  "How to download a Vista ISO and create a Setup DVD or USB"

  http://www.Vistax64.com/tutorials/301852-Vista-ISO-download-create-installation-DVD-USB.html

  "How to create a USB of Vista Installation key '

  http://www.Vistax64.com/tutorials/181538-USB-bootable-Vista-installation-Flash-thumb-drive.html

  ___________________________________

  You can contact your computer manufacturer and ask them to send you a set of recovery disks.

  They should do this for a small fee.

  To reinstall Vista using their recovery disk/s, you start from the 1st recovery disk they provide and follow the manufacturer's instructions to reinstall:

  You need to change the Boot order to make the DVD/CD drive 1st in the boot order:

  How to change the Boot order in BIOS:

  http://pcsupport.about.com/od/fixtheproblem/SS/bootorderchange.htm

  "How to replace Microsoft software or hardware, order service packs and replace product manuals.

  http://support.Microsoft.com/kb/326246

  ___________________________________

  And if you have never received a recovery disk when you bought your computer, there should be a recovery on the drive Partition hard reinstall Windows how much you bought your computer.

  The recovery process can be started by pressing a particular combination of the key or keys at startup. (Power on / start)

  Maybe it's F10, F11, Alt + F10, etc., depending on the manufacturer.

  Them or us ask the right sequence of key.

  ___________________________________

  Some manufacturers have more available Vista recovery disks.

  If this happens, you may need to try this instead:

  You can also borrow and use a Microsoft Vista DVD, which contains the files for the different editions of Vista (Home Basic, Home Premium, Business and Ultimate) must be installed. The product key on your computer / Laptop box determines what Edition is installed.

  Other manufacturers recovery DVDs are should not be used for this purpose.

  And you need to know the version of 'bit' for Vista, as 32-bit and 64-bit editions come on different DVDs

  Here's how to do a clean install of Vista using a DVD of Vista from Microsoft:

  "How to do a clean install and configure with a full Version of Vista '

  http://www.Vistax64.com/tutorials/117366-clean-install-full-version-Vista.html

  And once the operating system is installed, go to your computer manufacturer's website and get the latest drivers for your particular model or laptop computer.

  And phone Activation may be necessary when you use the above installation method.

  "How to activate Vista normally and by Activation of the phone '

  http://www.Vistax64.com/tutorials/84488-activate-Vista-phone.html

  See you soon.

• Microsoft Wireless Multimedia Keyboard does not completely work in Vista

  I have the MS Wireless Multimedia Keyboard 1.1 installed on my PC.

  I recently had a few separate issues with my computer and technology at Geek Squad did some work cleaning on my PC for best performance and to get rid of a bad program.  I am running Vista SP2.

  On my keyboard, there are a series of buttons on the top which opens to different folders, or programs.  I had to open Excel and open Word.  The others are default Media Player, email, IE 8, My Documents and my pictures.  Everything worked correctly and opened the program folder / to, before cleaning.  Now mail, IE 8, and Media Player buttons still work, but others did not.  However if I open the Microsoft Keyboard program buttons become functional and remain so until I restart the computer. The keyboard works fine otherwise.  Y at - it a boot option which can have been withdrawn inadvertently during the cleaning process, which is the cause and if so how can I have reconstitute?

  Thanks for any help.

  Hi BCfromKY,

  To test the response of the keys on the keyboard, use the Microsoft keyboard Diagnostics (MS Key), a utility program that is included with the Microsoft IntelliType software. To use MS Key, follow these steps.

  Note the MS key utility is only supplied with the version of the Microsoft IntelliType 1.1 and later versions. If you do not have Microsoft IntelliType installed, you can visit the following Microsoft Web site to install this software:

  http://www.Microsoft.com/hardware/download/download.aspx?category=MK (http://www.microsoft.com/hardware/download/download.aspx?category=MK)

  Start Microsoft Keyboard Diagnostics. To do this, use one of the following methods:

  a. Click Start, click principally made programs, accessories and then click Run.

  (b) in the Open box, type mskey and then click OK.

  c. If you get no response in MS Key on your keyboard, test the keyboard on another computer. If the keyboard does not work on another computer, see the "Références" section for more information on how to contact Microsoft Supplemental parts to get a replacement.

  For more information, you can consult the following article:

  Troubleshoot wired keyboards that do not or only the erroneous characters category

  http://support.Microsoft.com/kb/258826/en-us

  Hope this information is useful.

  Jeremy K
  Microsoft Answers Support Engineer
  Visit our Microsoft answers feedback Forum and let us know what you think.

  If this post can help solve your problem, please click the 'Mark as answer' or 'Useful' at the top of this message. Marking a post as answer, or relatively useful, you help others find the answer more quickly.

• Dell Inspiron 14R 5420 - new keyboard does not

  Hello

  A key on the keyboard of my laptop did not work. I checked that it was a problem on the keyboard, so I bought a new. I removed my keyboard before, so I thought that it wasn't a problem. So I installed a new one, everything is ok. Then I turned off my laptop and saw that the keyboard has been aligned, so I moved it a little more. Now both new and old keyboard does not work. The connector looks fine, but I am not a technician. I tried reinstalling the driver, but they don't always work.

  Any ideas?

  Thank you for you time.

  Hi Edivar_f

  Please write to us.

  As the old and the new keyboards do not work, looks that the port on the motherboard has gone bad.

  Just to doublecheck you can try an external USB keyboard and check how his work.

  If the system is under warranty, please click My DELL-username and write me a private

  conversation with the service number and contact information (name, phone number, address and Email). We'll see what the best option we have. If

  There is no guarantee, then you can contact our team to get a quote for a paid service call.

  http://Dell.to/1vnT6CQ

  in blue and then select send a private message

• Key ESC Office keyboard does not work on desktop running Windows 7 Pro 64 x

  Key ESC Office keyboard does not work on desktop running Windows 7 Pro 64 x

  Now, it's a boring, which several other users have reported under different threads. Because I couldn't find a post with quite similar symptoms, I made my own topic.

  I am running Windows 7 Professional 64 x on an old one (Intel Quad-Core, 4 GB RAM, 524 GB HDD - in case, for reasons unknown to me, someone needs to know it...) , DellXPS system. Not more than a few weeks ago my home button keyboard unresponsive on this system.

  I did a lot of troubleshooting, but these measures have been carried out:
  * Tested keyboard on the other system, touch ESC WORKS on the other system
  * Reinstalled keyboard and USB drivers on the XPS system, ESC key does NOT WORK on the XPS system
  * Connected to a never-before-used USB keyboard, ESC key does NOT WORK on the XPS system
  * Opened and cleaned the keyboard, tested, Escape key WORKS, Don't DO NOT WORK on the XPS system
  * Tested in various applications: Desktop (Esc will close the start menu), Photoshop, Vegas, Notepad, games full screen OpenGL,Escape key does NOT WORK on the XPS system
  * Google for possible solutions, none found...

  Note: Highlights show where the ESC key does not work. I am troubled by the XPS system.

  In case you missed it my list of troubleshooting steps, the ESC key works on another computer of Windows 7 system.

  I have to still garble my self through the registry in the hope that someone might have an idea of the steps to follow before I lose a day to see the things that I honestly know squat. Please help if you can; What could be the issue/common application that separates this key in the Windows world and how could I solve this problem?

  Thank you in advance!

  For reference,.
  No major changes have been made since the keyboard unresponsive with the exception of:
  Updates to FireFox (including modules Ad-Block Plus, NoScript, which have also been updated).
  Windows Update
  A 10.x MB World of Warcraft patch/update on a keyboard AFTER week unresponsive

  Already installed the patches StarCraft II and World of Warcraft, which none touched my keyboard to my knowledge. I finished almost all of StarCraft II and had no problems...

  I know it's a bit old, but I was living the question myself.  Thought I had found the problem and it was fixed but then it happened again.  Came to find out (by closing a program and test the ESC key) it's because Photoshop.

  With the help of Photoshop, which could match the case you mention.  Not only that but I did a search ('ESC' does not not Photoshop) and stumbled on some answers/solutions workaround for it.  One is to use SHIFT + ESC ESC does not work.

  Hope this helps someone.  I fell it using my original research ("Windows 7" BSE "ESC" keyboard does not) and know that others are likely to see.  If you have not already learn the cause, in the year + since your original message, then voila.

• How is it, my original keyboard does not work on my desktop, but works on my laptop? And my keyboard works for both laptop and desktop?

  Hello

  I have a desktop computer Windows 7 Home Premium 64-bit with an ASUS M4A87TD EVO motherboard. Recently, I have a problem with my Wired Saitek Eclipse PZ30AU keyboard: when I type, the typical button does not appear on the screen. In other words, the keys are unresponsive. The keyboard is turned on, if the office is enabled/disabled. Even if, at the time, while he was working, the light is always disabled whenever the office is off. I don't know why it is informed, even if the office is off.

  My wired mouse usb works fine. I even tried my USB adapter for wireless network in two USB ports, and I still have the signal, so I guess it works very well too. The on-screen keyboard works.
  However, I tried to connect the keyboard desktop on my laptop and for some reason, what works. I also tried to use a different keyboard on my desk, and it actually works.
  I downloaded the chipset, the driver M4A87TD EVO BIOS 2001 driver and a driver of NEC Electronics Corporation USB 3.0 controller. But first, I had to install the Akamai NetSession Interface. After that I downloaded all three files, I installed the chipset driver and USB driver in uncompressing them, by clicking on each file, by clicking on Setup. For some reason, the BIO 2001 pilot had only a ROM file, so I just deleted total. After installing and restarting the computer, the keyboard does not.

  I want to emphasize that, before even manually, download the drivers, I tried using WIndows Update to install all important and recommended updates. After the computer restarts, the guarded keyboard lights flashing on and outside.
  So, I ask two things:
  1.) how does my original keyboard does not work on my desktop, but works on my laptop? And my keyboard works for both laptop and desktop?
  2.) can I keep I have installed the drivers or uninstall them?
  Thank you.
   
  Original title: keyboard problem

  Hello

  This problem can occur because of incorrect keyboard layout settings.

  Please follow the instructions from the link and check that it works very well.

  Check out the link:

  Mouse, touchpad and keyboard with Windows problems

  http://Windows.Microsoft.com/en-us/Windows/help/Mouse-touchpad-keyboard-problems-in-Windows#V1H=tab05

  For all windows questions do not hesitate to contact us and we will be happy to help you.

• Hello.. I have laptop (hp probook 4520 s), keyboardis does not.

  Hello.. I have laptop (hp probook 4520 s), keyboardis does not. only the letters 'B' and 'n' How do I reactivate? because when I use a keyboard external usb it works? Help, please

  Helder salvation,

  Did you of recent changes made to your computer?

  We will reinstall the internal keyboard drivers and check.
  
  a. click Start, type Control Panel in the search box, press enter, click System, click Device Manager, click on keyboard.
  b. you should find the internal keyboard part as well as any external keyboard used.
  c. right-click on the keyboard integrated in the list, click on uninstall.
  d. unplug the external keyboard.
  e. restart the computer and check if the keyboard internal works.

  Since the external USB keyboard works, if drivers did not fix the internal keyboard problem, I suggest you to contact the manufacturer to check if there is a hardware problem.

  Hope the above information helps.

• Lenovo Flex 2 keyboard does not.

  My keyboard and touch pad does not work on my laptop, I bought it in the course of this last summer and something is already wrong. I never hit immediately, he fell or something of this nature. Just a day when I came home from class nothing has worked. Fortunately, it's a touch screen so I can still use it.

  The problem is that the Standard PS/2 keyboard does not work properly. I tried to uninstall several times and then put it back later with nothing doesn't.

  Another thing that is interesting is that my keyboard is not quite dead, there are two functions that I can still run 1) I can activate and deactivate the backlight on the keyboard and 2) I turn adjusts the brightness of the total screen. But nothing else works.

  As well, I am not very informed with computer technology.

  Thank you in advance, I really need help.

  Hi Andre,

  Thanks for posting the query on Microsoft Community. You have reached the right place. Let us work together to find the cause of this problem and try to solve.

  1. What is the model of the computer?
  2. don't you make changes on the computer before the show?
  3. you receive an error message or error code?
  4. what exactly happens when you use the touchpad?
  5. which antivirus program is installed on your computer?
  6. did you uninstall and reinstall the drivers from the manufacturers Web site?

  The issue could be due to hardware not detected correctly.

  I suggest you run fixit material and devices and see if that helps.

  Hardware devices do not work or are not detected in Windows
  http://Support2.Microsoft.com/mats/hardware_device_problems/en-us?WA=wsignin1.0

  Post us the results after trying the steps above.